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Thinking of Switching Broadband? Here’s What you Need to Know

How to Cancel Your Broadband

Switching providers and cancelling your current broadband is often the smartest way to cut costs and unlock faster speeds.

But if you’re still mid-contract, deciding to cancel early can come with hefty charges.

This guide walks you through what to expect, when you might pay – and when you could get out penalty-free.

Will I be Charged for Leaving Early?

Most of the time, yes.

Providers usually ask you to pay for the remaining months of your contract, plus any equipment costs (like your router).

But before you panic – if you’re close to the end of your deal, it might still be cheaper in the long run to pay the fee and switch. This is especially true if you face a mid-contract price hike.

Did you know that in a recent Opinium survey, 87% of respondents said that they think exit fees should be waived, in the occasion that a provider bumps up the monthly bill mid-way through.

How much Will You be Charged if You Cancel Your Broadband Early?

If you decide to cancel your broadband contract early in the UK, it’s vital to know that early termination fees (ETFs) are common – but the costs and conditions vary by provider.

Here’s a helpful breakdown with real examples:

Sky Broadband

They calculate the fee by adjusting your remaining monthly payments:

  • They deduct VAT, subtract their saved costs, apply a lump-sum discount, then round to the nearest 25p.
  • Example: If you pay £30/month with 3 months left, your final ETF might be around £49.25.

BT / EE

Both BT and EE providers remove VAT and subtract their cost savings.

If you pay your final bill early, you may qualify for a 1% (BT) or 4% (EE) discount before VAT is added back on.

TalkTalk

Fees depend on your package:

  • Full Fibre 65: ~£27/month
  • Full Fibre 150: ~£26/month

Multiply by months left to estimate your ETF.

Virgin Media

Early exit fees vary by package. For example, if your plan costs £30/month and you have 5 months left, expect up to £100 exit fee.

Other Providers

  • Hyperoptic: £20 (broadband only) or £25 (with phone) per remaining month.
  • Community Fibre: Pay the cost of remaining months plus any waived setup fees.

Fees Frame of Mind – The Conclusion

In general, early termination fees range from £10 to over £50 per month left – or up to 80% of your remaining contract value.

It always depends on your broadband supplier, your monthly charge, and how long is left of your contract period.

Don’t Forget About Switching Credits!

Providers like EE, BT, Sky, Vodafone, Hyperoptic may offer “switching credits” to offset exit fees – often as cashbacks or bill credits, usually between £25 and £400.

Make sure to check the fine print to see if you need to claim it in advance.

You might be able to include it in your switch, consequently lowering your final bill, however, it’s key to consult your original contract.

Depending on which supplier you plan on moving to, it’s also crucial to check if they offer to buy out your existing contract and pay the exit fees for you.

Can I Ever Leave Without Paying?

Absolutely – and here’s how:

  • Haggle your way out: Not happy with your price or speed? Call your provider directly. They may offer a better deal or faster package.
  • If the provider changes the rules: If your provider significantly changes your contract terms or hikes prices beyond what was agreed, you might be able to cancel your broadband without a fee.
  • Poor service: Signed up to Ofcom’s Code of Practice? If your provider consistently fails to meet their guaranteed minimum speeds, and they can’t fix it within 30 days, you can leave at no cost. Please remember to keep written/digital evidence of any downtime and/or unsatisfactory service.
  • Cooling-off period: Just signed up? You’ve usually got 14 days to cancel without any penalty – just make sure you return any kit.

Always Stay One Step Ahead

Mark your contract end date in your calendar or on your phone.

It’s easy to forget, but if you roll past your contract without switching, you’ll likely face higher bills.

Remember: in broadband, loyalty doesn’t always pay.

Ready to Move On?

If you’ve cancelled – or are about to – you don’t have to guess what’s next.

Our experienced broadband switching team are on-hand to find the right deal for you.

Explore and compare deals and see how easy it can be to switch deals.

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The Best Broadband Options for Smart Homes – Speeds You Really Need

Broadband for smart homes

Your smart home is only as intelligent as the broadband that powers it.

While most people focus on download speeds for streaming, smart homes have completely different networking demands.

The slightest congestion could leave you frustrated with buffering doorbell cameras and laggy voice assistants – even with “superfast” internet.

With 80% of homeowners now owning at least one smart device, and 40% owning more than 3 devices (according to Nielsen IQ), smart home expertise is being sought out regularly and will only increase over time.

The Smart Home Speed Trap Most People Fall Into

Here’s the problem: your smart doorbell doesn’t care that you can download a 4K movie in 20 minutes.

What it cares about is whether it can send that crucial 10-second clip to your phone without delay when someone’s at your door.

This is where understanding the difference between raw speed and network performance becomes critical.

What Your Smart Devices Are Actually Doing to Your Broadband

The Always-On Reality

Unlike traditional internet usage where you actively choose to stream or browse, smart home devices are constantly communicating.

Your smart thermostat checks in every few minutes, your security cameras upload continuously, and your voice assistants are perpetually listening for wake words.

This creates what networking engineers call “persistent low-bandwidth demand” – death by a thousand tiny cuts to your available bandwidth.

The Upload Bottleneck

Most UK broadband packages offer asymmetric speeds – fast downloads but much slower uploads.

Your Ring doorbell trying to stream HD video to the cloud doesn’t need your 67Mbps download speed; it desperately needs your often-overlooked 20Mbps upload capacity.

When multiple devices compete for this limited upload bandwidth, everything slows down.

Speed Requirements: The Numbers That Actually Matter

Basic Smart Home Setup (5-10 devices):                                                                                          
  • Minimum: 25Mbps download, 5Mbps upload
  • Recommended: 50Mbps download, 10Mbps upload
  • Devices: Smart speakers, basic security cameras, smart lighting, thermostat
Advanced Smart Home (15-25 devices):
  • Minimum: 100Mbps download, 20Mbps upload
  • Recommended: 200Mbps download, 30Mbps upload
  • Additional devices: 4K security cameras, video doorbells, smart locks, multiple streaming devices
Smart Home Enthusiast (25+ devices):
  • Minimum: 300Mbps download, 50Mbps upload
  • Recommended: 500Mbps+ download, 75Mbps+ upload
  • Full ecosystem: Multiple 4K cameras, smart appliances, home automation hubs, mesh networking

The Hidden Factors That Kill Smart Home Performance

Latency: The Silent Performance Killer

Your smart light switch doesn’t need massive bandwidth – it needs to respond instantly when you tap your phone.

This responsiveness depends on latency (ping time), not speed.

Rural broadband connections might offer decent speeds but suffer from high latency that makes smart controls feel sluggish and unresponsive.

Network Congestion: Why 6PM is Smart Home Hell

Even with sufficient bandwidth, network congestion during peak hours (6-10PM) can cripple device performance.

Your ISP’s infrastructure might handle your individual speed requirements but struggle when everyone in your neighbourhood is streaming Netflix while their multiple devices run in the background.

WiFi Coverage: The Great Connectivity Divide

All the broadband speed in the world won’t help if your Wi-Fi can’t reach your smart devices reliably.

Many smart home frustrations stem from Wi-Fi dead zones, not insufficient internet speeds.

Your router’s location and capability matter more than many realise.

Broadband Technology Rankings for Smart Homes

Full Fibre (FTTP): The Smart Home Champion
  • Symmetrical speeds (equal upload/download)
  • Ultra-low latency
  • Rock-solid reliability
  • Future-proof for expanding smart ecosystems
  • Best for: Anyone serious about automation
Fibre-to-Cabinet (FTTC): The Reliable Workhorse
  • Good download speeds, limited upload
  • Acceptable latency for most applications
  • Performance varies with distance from cabinet
  • Best for: Basic to moderate smart home setups
5G Home Broadband: The Wild Card
  • Potentially excellent speeds and low latency
  • Highly dependent on location and network congestion
  • Data usage could be restricted
  • Best for: Areas without fibre access, tech early adopters

The Smart Home Broadband Checklist

Before choosing your broadband package, ask these crucial questions:

Upload Speed Reality Check: How many cameras and video devices will you have? Each HD security camera needs 2-5Mbps upload consistently.

Device Growth Planning: Smart homes grow organically. Today’s 8 devices easily become 20+ within two years. Choose bandwidth with room to expand.

Reliability Requirements: Can you accept occasional smart home downtime, or do you rely on security systems and automation for daily life?

Budget vs Performance Balance: Premium full fibre costs more monthly but potentially saves money on device upgrades and mesh networking equipment.

Future-Proofing Your Smart Home Connection

The smart home revolution is accelerating. 4K security cameras are becoming standard, smart appliances are getting more sophisticated, and new device categories emerge yearly. What seems like overkill bandwidth today becomes essential tomorrow.

The 5-Year Rule: Choose broadband speeds that exceed your current needs by at least 50%. Smart home technology advances faster than most people upgrade their internet packages. Statista predicts that by 2029, 98.4% of UK homes will rely on some form of smart technology.

Upload Symmetry Matters: As smart devices generate more data (security footage, environmental monitoring, energy usage), upload capacity becomes increasingly critical. Prioritise packages with generous upload allowances.

Making the Right Choice for Your Smart Home

Your perfect home broadband isn’t just about maximum speed – it’s about consistent performance that matches your lifestyle.

A busy family with security cameras, smart appliances, and multiple streaming devices needs different connectivity than a minimalist setup with basic automation.

Consider your usage patterns, device priorities, and growth plans.

Sometimes paying extra for full fibre’s reliability and symmetrical speeds costs less than constantly troubleshooting connectivity issues with a cheaper, inadequate connection.

Your smart home deserves internet that’s as intelligent as the devices it connects.

Choose from our latest broadband deals today, and your connected home will thank you.

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The Hidden Costs of Broadband Contracts

You see an incredible broadband deal – lightning-fast speeds for a bargain price and seemingly no hidden fees.

Suddenly, you’re being charged for things you didn’t expect: installation fees, equipment rental, and even mysterious mid-contract price increases.

Sound familiar? You’re not alone.

Broadband contracts are notorious for hiding unexpected charges in the fine print—and unfortunately, many people don’t find out until it’s too late.

As of 2025, Ofcom made it mandatory for broadband suppliers to always clearly state when price rises or inflation will occur during a customer’s contract.

Despite this, a lot of people are still getting caught out!

At Switch Experts, we believe your broadband should be transparent, straightforward, and exactly what you agreed to.

Here’s how to avoid any hidden fees, and why using our service could save you money (and stress).

The Most Common Hidden Fees in Broadband Contracts

Even the most trusted household broadband providers can include these common hidden costs:

Activation or Installation Fees

These are often disguised as “setup charges” and may be added to deals that are advertised as free or discounted. It’s not uncommon to see a surprise £30–£60 fee on your first bill—even when the ad said “no upfront cost.”

Router Rental Charges

Some providers will loan you a router for “free” but then charge you a monthly rental fee that adds up over time. This can tack on an extra £5–£10 a month, quietly increasing your total annual cost.

Early Termination Fees

Want to cancel early because the service isn’t right for you? Expect to pay. Many providers charge for the remaining months of the contract, which can reach into the hundreds if you’ve signed up for a long-term deal.

 Mid-Contract Price Hikes

This is perhaps the sneakiest of them all. Some broadband providers include terms that allow them to increase your price during your contract – often in line with inflation plus a few percentage points. That cheap deal you signed up for could become far less attractive after 6–12 months. Luckily, suppliers now have to be transparent when mid-contract price hikes are included – but it doesn’t make them less bothersome!

Why Do Providers Hide Fees?

The broadband industry is highly competitive, and providers know that low advertised prices attract customers.

Unfortunately, those attractive prices often mask the true cost of the service.

The real money is made through add-ons, penalties, and price escalations that many customers don’t notice until they’ve already signed on the dotted line.

These tactics are frustrating—and sometimes feel intentionally misleading. That’s why it’s so important to know what to look for and ask the right questions.

How to Avoid Hidden Broadband Costs

Here are some simple ways to avoid getting caught out:

  • Use Trusted Comparison Tools: Look for platforms (like Switch Experts!) that clearly break down the total cost of the contract, not just the base monthly price.
  • Ask Directly About All Fees: Before signing anything, request a full breakdown of all potential charges, including installation, equipment, early exit, and any price review clauses.
  • Avoid Long Contracts Without Guarantees: If a contract is 24 months or longer, ensure the price is fixed for the entire period.
  • Know Your Cancellation Rights: Most broadband contracts come with a 14-day cooling-off period. Use this time to review everything and change your mind if needed.

The Switch Experts Advantage

We believe in total clarity.

When you use Switch Experts, you’re not just seeing a price – you’re seeing a complete picture.

– We calculate your monthly bill, any set up fees, and advise on what speeds you can realistically expect
– Tailored offers are delivered directly to you
– Our experts are on-hand every step of your switch to ensure you are content with your new supplier.

In short, we do the digging for you so you can switch with confidence.

Don’t Let Hidden Fees Eat Into Your Savings

Choosing a broadband provider should be simple and straightforward.

At Switch Experts, we’re here to take the confusion out of the process.

Next time you switch, make sure you’re not just getting a great deal – but a fairly priced one.

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Broadband & Mobile Price Hikes: What You Need to Know

If you’re in the UK, brace yourself – broadband and mobile price hikes are on the way this month.

You’ve probably received a text or email from your provider detailing how much extra you’ll be paying.

But what do these increases actually mean for you?

How Much More Will You Pay?

Price hikes vary depending on your contract.

If you’re on an inflation-linked plan, your broadband bill could increase by an average of £21.99 per year, as reported by the Standard.

For some newer contracts, you could see even steeper rises of up to £42 per year.

Mobile bills are also set to rise by £15.90 per year.

However, providers aren’t increasing prices for customers on social tariffs, such as those on Universal Credit.

Why are Broadband Prices Rising?

Broadband prices in the UK are set to rise in April 2025 due to inflation, increasing operational costs, and new Ofcom regulations requiring providers to clearly state any price hikes upfront.

Many contracts now include fixed annual increases instead of inflation-linked rises, ensuring customers know what to expect.

Providers like Virgin Media have already announced set monthly increases, while others adjust prices to cover infrastructure and service improvements.

Breakdown of UK Provider Price Increases:

BT, EE & Plusnet

£1.50 – £4/month (Joined or upgraded after 10 April 2024)
6.4% increase (Joined or upgraded on or before 9 April 2024)

O2

£1 – £1.80/month (Pay-monthly mobile plans)
£0.75/month (Smartwatches, tablets & mobile broadband)

Sky

6.2% increase (Broadband & TV, including Sky Stream & Glass)
£1.50/month (Out-of-contract mobile plans)

TalkTalk

£3/month (Joined/upgraded after 12 August 2024)
6.2% increase (Joined/upgraded before 11 August 2024)
2.5% increase (Fixed Price Plus, out-of-contract, from 1 April 2025)

Three

£1 – £2/month (Mobile plans, joined/upgraded from 8 September 2024)
£2/month (Broadband plans, joined/upgraded from 8 September 2024)
6.4% increase (Joined/upgraded between November 2022 – September 2024)

Virgin Media

£3.50/month (Broadband, landline & TV, joined/upgraded from 9 January 2025)
Up to 7.5% increase (Joined/upgraded on or before 8 January 2025)

Vodafone

£1 – £3/month (Broadband, mobile, tablet & smartwatch plans, joined/upgraded on or before 2 July 2024)
6.4% increase (Joined/upgraded on or before 1 July 2024)

Community Fibre

No price hikes.

Hyperoptic

No price hikes.

Will New Contracts Be Hit by Price Hikes?

Yes – signing a new deal doesn’t necessarily protect you from annual price increases.

Many broadband providers include inflation-linked rises, meaning your bill could go up even within your contract term.

However, some providers offer fixed-price contracts, ensuring your monthly cost stays the same throughout your agreement.

Before committing to a new broadband deal, always check the terms carefully, especially the provider’s price rise policy, so you know exactly what to expect.

Are You Overpaying? Time to Check Your Contract!

If you’re out of contract, you’re free to switch providers now and see what you could save.

Even if you’re still tied in, it’s worth checking if haggling or switching to a different plan is possible – but remember to be aware of exit fees.

Check your contract terms and conditions to see if cancellation or switching will cost you.

Many broadband and mobile customers get rolled onto expensive tariffs without realising, paying far more than they need to.

If that’s you, there’s no penalty for leaving, so now’s the time to see if you can get a better deal.

Want to explore better deals?

Now’s the time to act!

What to Do Next:

– Compare the best deals – Use our tools to find the cheapest Broadband and Mobile offers.

– Try haggling – If you prefer to stay with your current provider, a bit of good old fashioned haggling help you negotiate a better price.

– Switch if they won’t budge – If your provider won’t match or beat what’s available elsewhere, it’s time to move. Our switching guides make it easy.

It’s important to note – if you’re on an inflation-linked contract and do nothing when it ends, you’ll stay on the same terms until you switch.

New customers often get the best rates – so why not see what’s out there?

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How to Get Broadband in a Caravan

Stay connected on the go.

Traveling in a caravan gives you the freedom to explore new places without giving up the comforts of home.

What’s a common and very vital home comfort?

Internet access!

Today, there are many ways to get broadband while on the move, making it possible to stream, work, or stay connected from even the most remote spots.

According to CaravanThings, quality internet access is a priority for over 51% of motorhome users – making Wi-Fi key for an enjoyable trip!

Here’s a guide on the best ways to get reliable broadband in your caravan, along with some helpful tips for optimising your connection.

  1. Portable Wi-Fi Hotspot

A portable Wi-Fi hotspot is one of the simplest and most popular ways to get internet access in a caravan. Hotspots work by creating a Wi-Fi network using cellular data, and many models support multiple devices. To get started:

  • Get a Portable Hotspot Device: Look for compact, battery-powered devices that you can recharge on the go. Most major carriers sell hotspot devices that are compatible with their networks.
  • Choose a Data Plan: Select a data plan that fits your internet needs. If you plan to stream videos or use data-intensive apps, look for unlimited or high-data plans.

Pros: Portable, easy setup, supports multiple devices.
Cons: Requires cell signal, data costs may be high for heavy users.

  1. Use Your Phone as a Hotspot

If you’re traveling infrequently, tethering (using your phone as a hotspot) might be a cost-effective option. Most modern smartphones allow you to share their data with other devices.

  • Enable Hotspot: Simply turn on the hotspot feature on your phone, connect your devices, and you’re good to go.
  • Check Data Limits: Many mobile plans limit the amount of data that can be used for tethering, so be mindful if your plan doesn’t offer unlimited data.

Pros: No additional devices needed, quick and easy setup.
Cons: Can drain your phone’s battery, may have data limitations (which can sometimes lead to extra charges on your mobile bill).

  1. Satellite Broadband

For those who frequently travel to remote or rural areas, satellite broadband provides connectivity without needing a cellular network. This setup is more expensive but can be invaluable in areas without mobile coverage.

  • Consider Satellite Providers: Options like Starlink offer broadband service that works across rural and remote areas, but setup can be more involved.
  • Be Prepared for Weather Impact: Satellite connections can be affected by extreme weather, so it’s not always as stable as cellular options.

Pros: Works in remote areas, wide coverage.
Cons: Higher cost, slower speeds, affected by weather.

  1. Campground Wi-Fi

Many caravan parks and campgrounds offer Wi-Fi as an amenity, though the quality of service can vary.

  • Check Ahead: Before booking, ask about the availability and cost of Wi-Fi. Some locations charge an extra fee or offer limited free access.
  • Wi-Fi Extender: If the signal is weak, consider a Wi-Fi extender to boost the connection within your caravan.

Pros: Often free or low-cost, no extra equipment needed.
Cons: Often limited range, slower speeds during peak hours.

  1. Mobile Broadband Routers

Mobile broadband routers, designed for use with SIM cards, are excellent for boosting internet signals in low-coverage areas.

  • Insert a SIM Card: You can use a SIM card from any major carrier to access data, making it easy to switch providers if needed.
  • Amplify Weak Signals: Some routers work with external antennas, allowing you to pick up signals even in areas with spotty coverage.

Pros: Works well with a strong signal, option to add an antenna for improved coverage.
Cons: Initial setup cost, requires ongoing data plan.

Tips for Improving Your Caravan Broadband Connection

  1. Invest in an Antenna: An external antenna can boost mobile signal, especially useful if you’re traveling through rural areas.
  2. Use Signal-Boosting Apps: Apps like “OpenSignal” or “Speedtest” help you locate the best coverage spots and improve performance.
  3. Manage Your Data: Keep track of data usage to avoid throttling or overage fees. Consider pre-downloading videos or music to save data.
  4. Keep Devices Charged: Ensure you have power banks, solar chargers, or car adapters to keep devices charged if you’re not connected to a power source.

Choosing the Best Option for Your Needs

When it comes to getting broadband in a caravan, your ideal solution depends on where you’re traveling and how much internet you need.

This is something that our experts can discuss with you and help you determine which type of deal would be best for you.

Here’s a quick summary to help you choose:

  • For occasional use or low data needs: Phone tethering or campground Wi-Fi may be enough.
  • For moderate data use in areas with good cell coverage: Portable hotspots or mobile broadband routers are great options.
  • For frequent travel in remote areas: Satellite broadband may be worth the investment for consistent connectivity.

Get Expert Advice Today

With the right setup, broadband in a caravan can transform your travel experience, letting you work, stream, and stay in touch wherever your adventures take you.

Do you need personalised advice?

Speak to our team today for help finding the right broadband deal best-suited to your caravan.

Happy travels!

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3 Signs You Need to Upgrade Your Business Broadband

3 Signs It’s Time to Upgrade

Reliable, fast broadband is vital for any modern business.

However, as your needs change, your current package may no longer meet your requirements.

A report from ThinkBroadband recently found that as many as 45% of small-to-medium businesses are still stuck with consumer-grade broadband – which simply isn’t up to the job for professionals.

Here are three key signs it might be time to upgrade and switch:

Frequent Connectivity Issues are Hurting Productivity

Poor internet speeds or regular outages disrupt daily operations and hurt productivity. If troubleshooting with your provider hasn’t resolved these problems, it may be time for an upgrade, especially to fibre broadband or leased lines that offer more reliable connections.

 Your Bandwidth Doesn’t Meet Growing Demands

As your business expands, you’ll need more bandwidth for tasks like cloud computing, video conferencing, and remote working. Even simply growing the number of employees on your team will put a bigger strain on your broadband speed. If your internet performance is sluggish, consider switching to a plan with higher speeds and scalability options.

You’re Paying for Unused Services

Many businesses overpay for features they no longer need, like phone line bundles or unnecessary add-ons. Reassess your plan and speak to our experts to see if your plan is well suited.

How to Switch Business Broadband

Switching business broadband deals in the UK is a straightforward process. In some cases, it might involve early termination fees, making it important to review your contract terms.

Once you know where you stand, you can compare new providers to find a deal tailored to your business. With the help of our experts, the switch over process becomes effortless and simple as we handle it all from start to finish.

In most cases, the new provider will handle the transition, ensuring minimal disruption. Having a backup option like 4G broadband can help ensure continuity during the switch.

Reasons to Upgrade Your Business Broadband

Upgrading to high-quality business broadband can have a significant impact on your operations.

Here are some key reasons to consider making the switch:

Faster Speeds for Greater Efficiency

Slow internet connections can cause bottlenecks, affecting productivity.

With faster broadband, tasks such as large file transfers, video conferencing, and cloud-based activities become quicker and more seamless, allowing your team to work without interruption.

Enhanced Reliability and Uptime

Downtime can be costly for any business.

A high-quality broadband service typically comes with better reliability and fewer outages, ensuring that your business stays connected. This is crucial for businesses relying on real-time communication or constant online presence.

Supports Business Growth

As businesses grow, so do their demands for data.

An upgraded broadband plan with higher bandwidth can handle the increased traffic, such as multiple employees accessing the internet simultaneously, using VoIP services, or working with heavy data applications, ensuring smooth operations.

Improved Security

Premium business broadband packages often include advanced security features like firewalls, anti-virus software, and data encryption.

This helps safeguard sensitive business information and protects against cyber threats.

Better Customer Experience

Businesses that rely on online services, like e-commerce or customer support platforms, benefit from faster loading times and stable connections.

This results in a more pleasant experience for your customers, whether they are browsing your website or engaging with your support teams.

Cost Efficiency Over Time

While your broadband upgrade might involve an initial cost, the improved efficiency, reduced downtime, and better support for growth can result in long-term savings.

Find a new Business Broadband Deal With Switch Experts

If any of these issues sound familiar, it’s time to explore better broadband options that support your business’s growth, improve performance, and cut unnecessary costs.

What’s more, it won’t take half as long as you think it will!

Looking to switch? Get in touch for tailored advice and recommendations.

You can also use our free deal checker to start comparing offers right away.

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How Labour Will Address the Cost of Living Crisis

How will Labour help ease the cost of living?

With Labour now in power, the party’s promised reforms are starting to take shape, offering hope to millions of UK households grappling with the cost of living crisis.

From freezing energy bills to making broadband more affordable, Labour’s policies are aimed at providing much-needed relief and long-term stability.

We’ve gone into detail about what you can expect to see shortly.

More importantly, we’ve explained exactly how this will impact your wallet too!

Tackling the Cost of Living Crisis

After years of soaring costs, we can finally look towards the future and hope for financial relief.

Labour’s strategy to combat the cost of living crisis is now being implemented across the country, focusing on several key areas:

• Energy Bill Freezes: As pledged, Labour has introduced a freeze on energy bills, protecting households from further price hikes. This measure is already providing significant financial relief, allowing families to manage their monthly expenses more effectively.

• Wage Increases: True to their campaign promises, Labour has increased the minimum wage, ensuring that those in low-paid jobs see a tangible boost in their income. This move is designed to increase disposable income, helping households better manage overall living costs, including essential services like broadband.

• Support for the Most Vulnerable: Labour is also rolling out targeted support for families, pensioners, and those with disabilities. These initiatives are crucial in ensuring that the most vulnerable in society receive the help they need during these challenging economic times.

Impact on Broadband Bills

Affordable broadband access was a key issue during the election.

Way back in 2019, Labour made a bold pledge to work towards enabling ‘free broadband’ for the entire UK.

This ambitious move was going to involve nationalising part of the BT network in order to deliver free fibre broadband to citizens and businesses across the UK.

Whilst this plan was criticised and is now no longer moving forward, we can still be confident that Keir Starmer is prioritising affordable fibre connectivity for all.

How Labour will impact broadband bills across the UK:

• Affordable Broadband for All: Labour has taken steps to cap broadband prices, ensuring that internet access remains within reach for all households. This intervention is part of a broader effort to prevent the digital divide from widening, especially as more aspects of daily life move online.

• Public Ownership and Infrastructure Investment: In line with their manifesto, Labour has started the process of bringing parts of the broadband infrastructure under public ownership. This initiative aims to reduce costs and ensure universal access to high-speed internet, prioritising the public over profit margins.

• Digital Inclusion Initiatives: Labour has launched digital inclusion programs to provide subsidised broadband rates for low-income households. These efforts are designed to make sure that everyone, regardless of their financial situation, has access to reliable and affordable internet.

The Broader Economic Impact

Labour’s broader economic policies are also beginning to have an impact.

With a focus on creating high-quality jobs, investing in public services, and promoting sustainable growth, the government is laying the foundation for a more resilient economy.

These efforts are not only addressing immediate concerns but will build a stronger future for the UK.

Examples of these other plans include achieving a Fossil fuel-free electricity system by 2030, as well as promoting financial inclusion.

Look Out For More Changes in The Near Future

With Labour now in power, we can expect potential shifts in the UK broadband market.

Some changes and plans have already been put in place!

For example, after just one week in power, Labour are already focusing on boosting offshore wind energy.

The party has expressed support for greater investment in digital infrastructure. This includes expanding access to high-speed internet and possibly revisiting regulatory policies (such as the reduced broadband deals for users on benefits).

Keep an eye out for changes that could impact broadband pricing, competition, and improved services as these developments unfold.

Explore Broadband Options with Switch Experts

When did you last switch broadband deals?

It might be in your best interest to start looking around for a new supplier, especially if it’s been over a year since you signed up.

You might find that more suppliers are now available in your area, offering faster speeds for an affordable price.

Try our free deal checking tool to compare the latest offers.

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An Expert Guide to Parental Controls

An expert guide to parental controls

Our expert rundown of parental controls

The internet is highly valuable.

Whether for work, education, social, or entertainment purposes, we all rely on broadband – and this now applies to children and young adults too! However, is it truly safe for our family’s younger, more naïve members?

We’ve provided an expert run down on the importance of selecting and implementing parental controls with your next broadband deal.

What Are Parental Controls?

Parental controls are a suite of tools and settings designed to help parents manage their children’s internet use.

These controls can be applied to a variety of digital environments, including online browsing, apps, games, and devices.

Why Do We Need Them?

The internet can be a wild and unpredictable place, making parental controls essential for keeping our children safe.

These tools ensure access to educational and age-appropriate content, promoting a healthy online experience. In return, parents and guardians get to enjoy total peace of mind.

We’ve gone on to explain the features and benefits in more detail below.

  • Safety and Security

One of the primary reasons for implementing parental controls is to protect children from inappropriate content.

This includes shielding them from explicit material and harmful websites.

Parental controls can also play a vital role in preventing cyberbullying, ensuring that children have a safe and happy online experience.

  • Screen Time Management

In today’s digital age, it’s easy for children to spend excessive amounts of time on their devices.

Distractions are everywhere and everything is online!

Did you know that on average, children aged between 5-16 spend around three hours per day online?

Parental controls allow parents to set time limits on device usage, encouraging a healthier balance between screen time and other activities such as homework, physical play, and family interactions.

  • Content Filtering

Not all content available online is suitable for children.

How often do adults stumble onto something unintentional? Imagine how common this is for less internet-savvy children!

Parental controls can filter out content that is not age-appropriate, which includes blocking access to adult websites, violent games, and other potentially harmful content.

  • Online Purchases Control

With many apps and games offering in-app purchases, it’s easy for children to make unauthorised transactions, sometimes racking up a hefty bill!

Parental controls can prevent these sneaky or accidental purchases by managing permissions for in-app sales and subscriptions.

This will undoubtedly save a fortune in the long run.

  • Privacy Protection

Whatever age we are, online privacy will always be crucial.

Installing the right tools and restrictions helps protect children’s personal information from being shared online.

Educational materials can help with learning how to spot malicious sites or spam messages.

With a bit of teaching, some examples, and adequate online security, children will soon learn how to navigate the internet safely without compromising their personal data.

  • Honest Conversations

By setting internet controls, you likely find that this leads to more honest and open conversations that take place.

Understanding more about the purpose of these tools will broaden your children’s minds too.

In fact, according to Internet Matters, 65% of children who said their parents have set up parental controls have had chats about internet safety in over the last month.

This is in stark contrast to 26% of children who say their parents have no internet rules in place.

Key Features of Parental Controls

  • Website Blocking: Restricts access to harmful or distracting websites.
  • App Management: Controls which apps can be downloaded or used.
  • Time Limits: Sets restrictions on how long devices can be used.
  • Activity Monitoring: Tracks online activities and app usage.
  • Content Filtering: Automatically filters out inappropriate content.

Popular Tools and Tips to Try Out

  • Software Solutions: Tools like Norton Family, Qustodio, and Net Nanny offer comprehensive parental control features.
  • Built-In Controls: Apple Screen Time, Google Family Link, and Microsoft Family Safety provide built-in solutions that are easy to use and integrate seamlessly with their respective platforms.
  • Router Controls: Many modern routers come with built-in parental control features, allowing parents to manage internet access at the network level. This is something you should speak to your broadband supplier about.

Tips for Effective Use of Parental Controls

  1. Communicate: Have open conversations with your children about why you are using parental controls. Explain the importance of online safety and the potential risks.
  2. Stay Updated: Technology and online threats are constantly evolving. Regularly update your safety software and settings to stay ahead of new challenges.
  3. Review Usage: Periodically review and adjust settings based on your child’s age and maturity. As children grow, their needs and the level of control required will change.

How Can Your Broadband Supplier Help?

Luckily, your supplier can offer a few benefits and restrictions to help make parental controls easier.

A broadband supplier can help with parental controls by providing built-in filtering features, time management tools, and monitoring services.

They offer customisable settings to block inappropriate content, set usage limits, and provide insights into internet activity.

Additionally, they offer support and educational resources to help parents ensure a safe online environment for their children.

Find a New Internet Plan Today

Parental controls are an essential tool for navigating the digital age with children.

By utilising these controls, parents can create a safer, more balanced, and age-appropriate online experience for their kids.

Remember, the goal is not to restrict but to guide children in their digital journey, ensuring they are safe and responsible online.

Looking for a new broadband supplier that priorities safety?

We can help you find a new deal in minutes, thanks to our free postcode checker. 

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The Ultimate Guide to Switching Broadband Provider

The Ultimate Guide to Switching Broadband

Your Expert Guide on Switching Broadband

Switching broadband providers can seem like a hassle, but it can lead to faster speeds, better reliability, and significant savings.

Whether you’re frustrated with slow internet, looking for a better deal, or simply curious about your options, we will walk you through everything you need to know.

Read on and get ready to make a smooth transition to a new broadband provider.

Why Switch Broadband Providers?

 How do you know if you would benefit from switching broadband providers? If your contract is ending, it’s certainly in your best interests to look around!

This is especially true if your internet needs have changed, or you’re no longer content with the service and price of your previous supplier.

According to Broadband Genies, 20% of consumers say that they haven’t switched deals because they can’t find a better plan.

This is why we’ve made it easy to switch deals with ease and stay committed to finding tailored plans for every customer.

To contrast the point that we discovered above, we also found that according to Uswitch, 71% of people found switching to be easy – and a further 72% actually saved money as a result!

We’ve covered a few more benefits that you will reap by switching broadband providers with us.

Better Speeds

Internet usage has increased dramatically with more devices and data-intensive activities like streaming and online gaming.

If your current provider can’t keep up, switching to a faster plan can make a huge difference.

Cost Savings

New customer deals and promotional offers can provide substantial savings.

Oftentimes, the cheapest and most feature-rich deals are reserved exclusively for new customers.

Even if you’re satisfied with your current speed, switching providers can reduce your monthly bill – potentially by almost £100 per year!

Improved Reliability

If you frequently experience outages or slowdowns, it might be time to look at switching broadband providers. Lags and loading screens simply won’t do – especially if you live in a busy house!

A reliable connection is essential for everything from remote work to online education and entertainment.

Enhanced Features

New providers may offer perks like enhanced security features, superior customer support, or added benefits such as bundled services.

If your current deal is lacking some of these perks, it could be time to branch out.

Key Considerations When Switching

  1. Evaluate Your Needs

Understanding your internet usage will help you choose the right plan. Consider:

  • Speed: Determine the download and upload speeds required based on your activities. For basic browsing and email, 10-25 Mbps might be enough. For streaming and gaming, look for 50-100 Mbps.
  • Data Allowance: Ensure the plan has enough data to cover your usage without hidden caps.
  • Contract Terms: Check the length of the contract and any early termination fees with your current provider.
  1. Research Providers

We’ve made it easy to compare broadband suppliers and deals in one place. Be sure to look out for key factors like:

  • Speed and Reliability: Look for advertised speeds and customer reviews about reliability.
  • Customer Service: Quality customer support can make a big difference if you encounter issues.
  • Contract Flexibility: Consider plans with no long-term commitments or flexible terms.
  1. Understand the Switching Process

Switching broadband providers involves a few steps, but knowing what to expect can ease the process:

  • Check Compatibility: Ensure your new provider’s service works with your existing equipment, or if new equipment is needed.
  • Plan Installation: Schedule the switch during a time that won’t disrupt your daily activities.
  • Number Porting: If you have a landline, check if you can keep your existing phone number.
  1. Manage Potential Issues

Switching providers can come with challenges. Here’s how to tackle common problems:

  • Downtime: Minimize downtime by scheduling the switch during non-essential hours and notifying household members.
  • Hidden Fees: Carefully review all terms and conditions to avoid unexpected charges.
  • Service Overlap: Ensure there’s no gap between the end of your current service and the start of the new one to avoid interruptions.

Key Steps to Follow

  1. Compare Plans: Find the best deal in minutes by using our free deal checker.
  2. Check Contract Terms: Review any cancellation fees or notice periods with your current provider.
  3. Sign Up for New Service: Contact your chosen provider, sign up for a plan, and schedule installation or activation.
  4. Notify Current Provider: Inform your current provider of the switch and cancel your existing service.
  5. Set Up and Test: Follow instructions from your new provider to set up the service and ensure everything works correctly.

Ready to Switch Broadband Providers?

Now you know about how beneficial switching broadband suppliers can be, what are you waiting for?!

We’ve made it easy to compare deals from a range of suppliers in your area.

By evaluating your needs, researching providers, understanding the switching process, and managing potential issues, you can ensure a smooth transition.

For detailed comparisons and expert advice, visit Switch Experts to find the best broadband plans for your household.

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A Self-Employed Worker’s Guide to Broadband

A Self-Employed guide to Broadband

The Self-Employed Guide to Broadband

Reliable broadband is essential if you’re self-employed, regardless of location or industry.

Did you know that as of 2024, 4.31 million people are classed as self employed in the UK.

The most common industry for self employment is construction – and even builders need broadband to work and communicate effectively!

Efficient project management, easy client communication, and access to necessary web tools are all made possible by fast broadband.

Whether you’re working from home, an office, or while travelling, your success will rely heavily on fast broadband.

This guide covers everything you need to know about choosing and optimising your broadband deal if you’re self employed, including tips on claiming expenses and selecting the best plans.

Why Broadband Matters for the Self-Employed

As a self-employed professional, your internet connection is more than just a tool for checking emails or browsing social media. It’s the backbone of your business operations. Think about the following situations:

  • Conducting a busy video conference
  • Managing communication with your clients
  • Storing and accessing information in the Cloud
  • Having trustworthy data backup

All of the above wouldn’t be possible without internet – especially fast and reliable internet!

How to Choose a Broadband Deal?

Below, we have covered and explained the most important factors to consider when picking a broadband deal.

As a self employed worker, you have every right to be fussy about which deal powers your business – so take these points into consideration!

If you’re already eager to explore your broadband options, we’ve made it easy to compare deals for free.

Try our deal checker tool and get started today.

Speed and Reliability

The most important factors when selecting a broadband plan are speed and reliability.

Some people might be put off by a higher monthly price, but if this cost pales in comparison to the cost of lost sales or technical disruptions, you’ll soon see how worthwhile every penny is.

Depending on your work requirements, you might need different speeds:

  • Basic Usage: For tasks like emailing and browsing, speeds of 10-25 Mbps are generally sufficient.
  • Moderate Usage: For frequent video calls and streaming, aim for speeds of 25-50 Mbps.
  • High Usage: For heavy data tasks like large file uploads/downloads, or if multiple users are sharing the connection, 100+ Mbps is advisable. If you’re running a large-scale or multi-site workplace, you should look into leased line deals.

Data Allowance

While most broadband plans offer unlimited data, it’s crucial to ensure that your plan does not have any hidden caps or throttling policies that could disrupt your work during peak usage times.

Business vs. Home Broadband

Consider whether a business broadband package might be more suitable for your needs. Business plans often come with added benefits such as:

  • Better Customer Support: Faster response times in case of issues.
  • Static IP Addresses: Useful for running servers or remote access setups.
  • Enhanced Security: Additional layers of protection for sensitive data.

Claiming Broadband Expenses

As a self-employed individual, you can claim a portion of your broadband costs as a business expense.

Here’s how you can do it:

Determining the Claimable Amount

  1. Calculate Work Usage: Estimate the percentage of your broadband usage that is dedicated to business activities. This can be tricky, but keeping a usage log for a few weeks can help. Our expert business team can also help advise and guide you on this.
  2. Apply the Percentage: Multiply your total broadband bill by the percentage of work usage to determine the claimable amount.

For example, if your monthly broadband bill is £40 and you determine that 75% of your usage is for work, you can claim £30 as a business expense.

Record Keeping

Keep detailed records of your broadband bills and how you calculated the work-related usage.

This documentation is essential in case HMRC requests evidence of your claims.

Tips for Optimising Your Broadband Connection

Is your current internet deal not up to scratch? If you’ve noticed lagging and losses, we’ve got a few tips you can try:

  1. Position Your Router Strategically: Place your router in a central location to maximize signal coverage throughout your home.
  2. Use Wired Connections: Where possible, use Ethernet cables for a more stable and faster connection, especially for stationary workstations.
  3. Upgrade Your Equipment: Sometimes, upgrading to a newer router can significantly improve your connection speeds and stability. You might even simply need to update your router, instead of a full upgrade.
  4. Manage Bandwidth Usage: Prioritize work-related applications and limit bandwidth-hogging activities like streaming or large downloads during work hours.

Switching Broadband Providers

If the above tips don’t work, it’s time to consider switching to a better provider.

After all, your Wi-Fi enables your work and high-power means high productivity!

By choosing the right plan, optimising your setup, and understanding how to claim expenses, you can ensure that your internet supports your business needs efficiently.

For further assistance and expert advice on switching broadband providers, please get in touch with our team today.

You can also start searching deals instantly by using our free postcode checking tool.

 

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