The Ultimate Guide to Switching Broadband

Your Expert Guide on Switching Broadband

Switching broadband providers can seem like a hassle, but it can lead to faster speeds, better reliability, and significant savings.

Whether you’re frustrated with slow internet, looking for a better deal, or simply curious about your options, we will walk you through everything you need to know.

Read on and get ready to make a smooth transition to a new broadband provider.

Why Switch Broadband Providers?

 How do you know if you would benefit from switching broadband providers? If your contract is ending, it’s certainly in your best interests to look around!

This is especially true if your internet needs have changed, or you’re no longer content with the service and price of your previous supplier.

According to Broadband Genies, 20% of consumers say that they haven’t switched deals because they can’t find a better plan.

This is why we’ve made it easy to switch deals with ease and stay committed to finding tailored plans for every customer.

To contrast the point that we discovered above, we also found that according to Uswitch, 71% of people found switching to be easy – and a further 72% actually saved money as a result!

We’ve covered a few more benefits that you will reap by switching broadband providers with us.

Better Speeds

Internet usage has increased dramatically with more devices and data-intensive activities like streaming and online gaming.

If your current provider can’t keep up, switching to a faster plan can make a huge difference.

Cost Savings

New customer deals and promotional offers can provide substantial savings.

Oftentimes, the cheapest and most feature-rich deals are reserved exclusively for new customers.

Even if you’re satisfied with your current speed, switching providers can reduce your monthly bill – potentially by almost £100 per year!

Improved Reliability

If you frequently experience outages or slowdowns, it might be time to look at switching broadband providers. Lags and loading screens simply won’t do – especially if you live in a busy house!

A reliable connection is essential for everything from remote work to online education and entertainment.

Enhanced Features

New providers may offer perks like enhanced security features, superior customer support, or added benefits such as bundled services.

If your current deal is lacking some of these perks, it could be time to branch out.

Key Considerations When Switching

  1. Evaluate Your Needs

Understanding your internet usage will help you choose the right plan. Consider:

  • Speed: Determine the download and upload speeds required based on your activities. For basic browsing and email, 10-25 Mbps might be enough. For streaming and gaming, look for 50-100 Mbps.
  • Data Allowance: Ensure the plan has enough data to cover your usage without hidden caps.
  • Contract Terms: Check the length of the contract and any early termination fees with your current provider.
  1. Research Providers

We’ve made it easy to compare broadband suppliers and deals in one place. Be sure to look out for key factors like:

  • Speed and Reliability: Look for advertised speeds and customer reviews about reliability.
  • Customer Service: Quality customer support can make a big difference if you encounter issues.
  • Contract Flexibility: Consider plans with no long-term commitments or flexible terms.
  1. Understand the Switching Process

Switching broadband providers involves a few steps, but knowing what to expect can ease the process:

  • Check Compatibility: Ensure your new provider’s service works with your existing equipment, or if new equipment is needed.
  • Plan Installation: Schedule the switch during a time that won’t disrupt your daily activities.
  • Number Porting: If you have a landline, check if you can keep your existing phone number.
  1. Manage Potential Issues

Switching providers can come with challenges. Here’s how to tackle common problems:

  • Downtime: Minimize downtime by scheduling the switch during non-essential hours and notifying household members.
  • Hidden Fees: Carefully review all terms and conditions to avoid unexpected charges.
  • Service Overlap: Ensure there’s no gap between the end of your current service and the start of the new one to avoid interruptions.

Key Steps to Follow

  1. Compare Plans: Find the best deal in minutes by using our free deal checker.
  2. Check Contract Terms: Review any cancellation fees or notice periods with your current provider.
  3. Sign Up for New Service: Contact your chosen provider, sign up for a plan, and schedule installation or activation.
  4. Notify Current Provider: Inform your current provider of the switch and cancel your existing service.
  5. Set Up and Test: Follow instructions from your new provider to set up the service and ensure everything works correctly.

Ready to Switch Broadband Providers?

Now you know about how beneficial switching broadband suppliers can be, what are you waiting for?!

We’ve made it easy to compare deals from a range of suppliers in your area.

By evaluating your needs, researching providers, understanding the switching process, and managing potential issues, you can ensure a smooth transition.

For detailed comparisons and expert advice, visit Switch Experts to find the best broadband plans for your household.

Rural broadband

Our Guide to Rural Broadband

Access to high-speed broadband has become a necessity rather than a luxury.

However, high-speed rural broadband is still more of a rarity than it should be.

Despite advancements in technology, the digital divide persists, leaving rural areas underserved and disconnected. In this blog post, we’ll delve into the challenges faced by rural communities regarding broadband speed and explore potential solutions to bridge this gap.

According to Ofcom, just over 14% of rural properties in the UK still do not have access to superfast broadband, which is defined as having download speeds of at least 30 Mbps.

Consequently, rural broadband remains an issue, hindering economic growth, education, healthcare, and overall quality of life for residents.

Why Is Broadband Lagging In Rural Areas?

The disparities in rural broadband speed stem from several factors:

  1. Infrastructure Challenges: Rural areas often lack the necessary infrastructure for high-speed internet access. Sparse population density makes it economically unfeasible for internet service providers (ISPs) to invest in laying fibre optic cables or upgrading existing infrastructure.
  2. Cost Barriers: Building broadband infrastructure in rural areas can be prohibitively expensive. The return on investment for ISPs may not justify the initial capital outlay required, leaving rural communities underserved.
  3. Topographical Limitations: Geographic features such as mountains, valleys, and dense forests can pose significant challenges to broadband deployment. These natural barriers obstruct signals and make it difficult to establish reliable connections in remote areas.
  4. Regulatory Hurdles: Regulatory frameworks and bureaucratic processes can impede the expansion of broadband networks in rural regions. Obtaining permits and navigating zoning regulations add layers of complexity to infrastructure projects, delaying implementation and exacerbating the digital divide.

What Types of Rural Broadband Deals Can I Pick From?

Depending on where you live, you might be able to access traditional fixed line broadband (usually copper phone lines.)

However, if this is not available, you might be able to pick from:

Wireless broadband: Through the use of radio signals transmitted from local transmitters, wireless broadband provides internet access to areas where fixed-line connections are not feasible.

Satellite broadband: Satellite broadband relies on satellite communication to deliver internet services to remote and isolated regions, offering a viable option for rural households without access to other types of broadband.

Mobile broadband: Leveraging mobile network infrastructure, mobile broadband allows users to connect to the internet via cellular networks, providing flexibility and mobility for rural residents.

How Is The Government Planning to Increase Rural Broadband Speeds?

So, what can be done to address these challenges and ensure equitable access to high-speed broadband in rural areas?

  1. Public-Private Partnerships (PPPs): Collaboration between governments, private sector entities, and local communities can facilitate broadband expansion in rural areas. PPPs can leverage resources, expertise, and funding to overcome infrastructure challenges and accelerate network deployment.
  2. Incentive Programs: Governments can incentivize ISPs to invest in rural broadband infrastructure through subsidies, tax breaks, and grants. By offering financial incentives, policymakers can encourage private sector involvement in expanding connectivity to underserved communities.
  3. Technology Innovation: Embracing innovative technologies such as satellite internet, fixed wireless access, and 5G networks can overcome traditional infrastructure limitations in rural areas. These alternative solutions offer cost-effective ways to deliver high-speed internet to remote regions.
  4. Policy Reform: Streamlining regulatory processes and removing barriers to broadband deployment can expedite network expansion in rural areas. Policymakers must enact policies that encourage investment, competition, and innovation in the telecommunications sector while prioritizing the needs of rural communities.
  5. Community Empowerment: Empowering local communities to take ownership of broadband projects can foster grassroots initiatives and drive momentum for change. Community-led networks, cooperatives, and DIY solutions can supplement traditional ISP offerings and fill connectivity gaps in rural areas.

What is Project Gigabit?

Project Gigabit is a UK government initiative aimed at accelerating the rollout of lightning-fast broadband networks to the most remote areas of the country.

By investing £5 billion, the project seeks to bridge the digital divide by ensuring that even rural communities have access to gigabit-capable broadband, with speeds of up to 1,000 Mbps.

This ambitious undertaking aims to transform connectivity in rural areas, unlocking new opportunities for businesses and improving access to online services for residents – and all by 2025.

How to Improve Your Home Broadband Speed

Here are some quick tips to increase rural broadband speeds at home:

  1. Position your router strategically: Place your router in a central location within your home to ensure optimal coverage and signal strength throughout.
  2. Use wired connections: Whenever possible, connect devices directly to the router using Ethernet cables instead of relying on Wi-Fi, as wired connections generally offer faster and more stable speeds.
  3. Minimise interference: Keep electronic devices that can interfere with Wi-Fi signals, such as microwaves, cordless phones, and baby monitors, away from your router.
  4. Update router firmware: Regularly check for updates for your router’s firmware and install them to ensure it is running efficiently and securely.
  5. Invest in a Wi-Fi extender or booster: If certain areas of your home have weak Wi-Fi signals, consider using a Wi-Fi extender or booster to amplify the signal and improve coverage.
  6. Limit background activities: Avoid running bandwidth-intensive activities such as large file downloads or streaming videos on multiple devices simultaneously, as these can slow down your internet speeds.
  7. Upgrade your broadband plan: Check with your internet service provider (ISP) to see if faster broadband plans are available in your area and consider upgrading to a higher-speed plan if necessary. You can instantly search offers in your area using our free tool.

In conclusion, bridging the broadband speed gap in rural areas requires concerted efforts from policymakers, industry stakeholders, and community leaders.

By investing in infrastructure, fostering innovation, and adopting inclusive policies, we can ensure that no community is left behind in the digital age.

Access to high-speed broadband is not just a matter of convenience—it’s a fundamental right that empowers individuals, stimulates economic growth, and fosters social inclusion.

It’s time to level the playing field and build a more connected future for all. Search our broadband offers and get expert advice today.

 

Money saving tips 2024

Our Finance Tips for 2024

In 2024, as living costs continue to rise, it’s crucial to examine our money saving habits thoroughly.

For most bill payers, this includes your phone bills, broadband, energy efficiency, and subscriptions.

Aside from obvious money saving strategies, such as budgeting, we’ve highlighted a few less common hacks to help you save money.

Let’s explore some strategies to optimise money saving for each category:

Phone Expenses

With mobile phone ownership exceeding 90% and landline usage declining, it’s time to reassess our phone bills. Here are some tips to consider:

  • Check your contract status to see if you’re overpaying.
  • Explore options like switching providers or negotiating better deals.
  • Consider social tariffs for cheaper broadband if eligible.
  • Opt for SIM-only plans, especially if you own a handset.
  • If you still rely on your landline, bundle your services to save up to 34%.

Broadband Bills

A more complex tip which involves initial costs before money saving is transitioning to fibre broadband.

Overall, it offers better value in the long run, providing faster speeds when most needed.

This is especially true if you experience losses due to poor broadband. This includes not being able to work remotely, or having a smart home security hub that frequently drops out or disconnects.

To read more please visit our previous blog post.

Other ways to optimise your broadband expenses include:

  • Negotiating your broadband deal strategically, especially when your contract is ending or during promotional periods.
  • Research competitor offers and use them as leverage during negotiations.
  • Clearly express dissatisfaction with your current package and your willingness to switch providers if necessary. This can sometimes lead to compensatory money.
  • Highlight your loyalty as a long-term customer to inquire about loyalty discounts.
  • Utilize online tools and forums for additional support and guidance.

Energy Efficiency

Improving energy efficiency not only lowers utility bills but also reduces environmental impact. Here are some energy-saving tips:

  • Invest in energy-efficient appliances like LED light bulbs and smart thermostats.
  • Ensure proper home insulation to prevent heat loss.
  • Optimise heating and cooling by adjusting thermostat settings and installing programmable thermostats.
  • Adopt energy-saving habits in your daily life. This includes turning off lights and electronics when not in use.
  • Use your washing line or clothes maiden instead of a tumble drier.
  • Explore renewable energy sources like solar panels or wind turbines.

Subscriptions

Managing subscriptions efficiently can lead to significant savings. Here are some of our helpful tips:

  • Regularly review your subscriptions to assess their value.
  • Bundle services for discounts.
  • Negotiate better deals with subscription providers.
  • Take advantage of free trials to test services before committing.
  • Share subscription accounts with family or friends to split costs.
  • Opt for annual payments for additional discounts.
  • Keep track of renewal dates and use discounts or coupons to save money.
  • Downgrade plans if you’re not fully utilising higher-tier subscriptions.
  • Explore free or lower-cost alternatives to paid subscriptions.

By implementing these strategies, you can better manage your budget and achieve long-term financial stability in 2024 and beyond.

Which Expenses are Going up in 2024?

Unfortunately, annual inflation is common – and 2024 will be no exception.

We’ve covered the main household costs due to soar this year and advised on how to counteract them.

Council Tax

Council tax, a major monthly expense, typically increases in April.

While Scotland enjoys a freeze until April 2025, the rest of the UK awaits news.

Councils in England can hike taxes up to 5% annually, potentially adding £103 to the average bill.

Despite calls for fairer collection methods, missed payments can still lead to consequences.

Explore options like payment rescheduling, hardship relief, tax reduction, or challenging your property’s valuation.

TV Licence Fee

TV licence fees are set to rise to £169.50 in April, a £10.50 increase.

This is below the expected inflation-linked rise, offering some relief.

Renewing before April can lock in the current price.

Additionally, individuals over 75 receiving Pension Credit are eligible for a free licence.

Energy Bills

Energy bills may surge by up to 5% in January due to rising energy price caps.

Mitigate costs by ensuring accurate meter readings, questioning changes, and adopting energy-saving habits.

Mobile and Broadband

Mid-contract price hikes are common in mobile and broadband contracts, with some providers planning increases of over 8% in 2024.

Explore switching to a provider without mid-contract rises or negotiate with your current provider for a better deal.

Insurance Premiums

Home and car insurance premiums have soared, with the average quoted price rising significantly.

Shop around for better deals, consider annual policies, and compare ratings to find the best insurance options.

Mortgages

Mortgage rates have increased, driven by a freeze in the base rate.

Consider switching deals if nearing the end of a fixed term, or, seek advice from a mortgage broker to navigate your options effectively.

We recommend staying in the loop by checking out local money saving sites and news outlets.

Your suppliers also have a duty to inform you about any upcoming price hikes.

Cut your Household Bills With Switch Experts

Ready to find a new fast and affordable broadband provider?

In just a few clicks, we can help you see how much you could be saving on your broadband bills.

Simply search your postcode and browse our latest available deals.

 

Fibre VS ADSL Broadband

Fibre VS ADSL Broadband

Which deal is right for your household – fibre or ADSL broadband?

The world of Internet connectivity is ever developing since lockdown, with many still opting to work from home.

One key question we should all consider is the choice between Asymmetric Digital Subscriber Line (ADSL broadband) and Fibre broadband; considering various aspects of performance, cost, and environmental impact.

What is ADSL Broadband?

ADSL relies on landline phone connections and has long been the go-to broadband option for households globally.

According to a 2022 Ofcom report, the average download speed for ADSL broadband stands at 12.6Mbps, a figure that can vary based on geographical location, with rural and urban disparities coming into play.

While ADSL holds its ground with advantages such as widespread availability and easy installation, it is not immune to challenges. One notable drawback is the potential for congestion on phone lines during peak hours.

As multiple users share the same line, it can lead to a reduction in broadband speeds, making it less than ideal for households with high data demands during busy periods – i.e. working from home or streaming Netflix after a long day.

What is Fibre Broadband?

Fibre broadband, a technological leap that has gained momentum as phone lines become less essential in the era of mobile phones.

Fibre offers a range of benefits that address the limitations of ADSL. Its significantly faster internet speeds provide a remedy to congestion issues faced by ADSL users.

Moreover, Fibre’s use of silicon dioxide in optic cables makes it a more sustainable and environmentally friendly solution compared to the copper wires used in ADSL.

How are the Two Types of Broadband Different?

Essentially both options do the same thing with the main difference being in the technology underpinnings. ADSL relies on copper wires, a technology that has been in use for decades.

In contrast, Fibre broadband utilises fibre optic cables, either from street cabinets or directly to homes, ushering in a new era of connectivity that promises faster and more reliable internet.

Fibre VS ADSL – Which One Do I Need?

The burning question on many minds is, “Which option is more cost-effective?”

While the initial costs of Fibre broadband, including installation, might seem higher, the long-term benefits make it a more economical choice. The faster and more reliable connection supports multiple devices seamlessly, ensuring uninterrupted broadband speed.

If a loss of internet would have a negative effect on your day-to-day or cause major interruptions to remote working/ smart home security settings, then we believe that fibre is worth every penny – even if just for peace of mind!

Additionally, choosing Fibre contributes to a greener energy output, aligning with the growing trend towards environmentally conscious choices.

Our Expert Broadband Opinion

Fibre broadband has emerged as the gold standard in internet connectivity, offering significant advantages over traditional ADSL technology. Here’s why we believe fibre broadband is the superior choice:

  • Blazing Fast Speeds: Fibre broadband delivers unparalleled speed and reliability, offering lightning-fast download and upload speeds compared to ADSL. With fibre-optic cables capable of carrying vast amounts of data at incredible speeds, users can enjoy seamless streaming, gaming, and downloading without buffering or lag.
  • Consistent Performance: Unlike ADSL broadband, which relies on copper telephone wires and is susceptible to signal degradation over long distances, fibre broadband provides consistent performance regardless of your proximity to the exchange. This means users can experience reliable connectivity and consistent speeds, even during peak usage times.
  • Future-Proof Technology: As technology continues to evolve, fibre broadband represents a future-proof investment in connectivity. With the capacity to support emerging technologies like 4K streaming, virtual reality, and the Internet of Things (IoT), fibre broadband ensures that users remain at the forefront of digital innovation.
  • Symmetrical Upload and Download Speeds: One of the key advantages of fibre broadband is its symmetrical upload and download speeds. Unlike ADSL, which typically offers slower upload speeds, fibre broadband provides equal bandwidth for both uploading and downloading data, making it ideal for activities like video conferencing, cloud storage, and online collaboration.
  • Enhanced Reliability: Fibre-optic cables are less susceptible to interference from external factors like electromagnetic interference and inclement weather, resulting in enhanced reliability and uptime compared to ADSL. This increased resilience ensures that users can stay connected when they need it most, without interruptions or dropouts.

Keen to receive tailored broadband advice from our experts today?

Learn more and get in touch.

Find the Right Broadband Deal Today

While ADSL broadband remains a reliable and cost-effective option for many, Fibre broadband emerges as a forward-looking, high-performance solution that aligns with the increasing demands of modern connectivity.

In conclusion, the tussle between ADSL and Fibre broadband is not merely a battle of speed but a comprehensive evaluation of factors such as reliability, environmental impact, and long-term cost-effectiveness. As technology advances and becomes more integral to our daily lives, the shift towards Fibre broadband seems not only logical but also essential.

Embrace future-ready internet infrastructure that meets the demands of a digitally connected world.

What’s more, with our free deal finder tool and unbiased expert advice, it’s easier than ever to find an affordable fibre deal.

Landline blog ft image

Ready to Part With Your Landline?

In recent years, the traditional landline phone, once a household staple, has faced a steady decline in usage across the UK.

The average household now uses their landline phone for as little as 35 minutes per week. This has dropped considerably in the last two years – by almost a quarter!

With the emergence of advanced technology and the rapid expansion of broadband networks, the era of landline phones is approaching its twilight. However, this isn’t a change to be feared – it’s one for us all to embrace.

A Lightning-Fast Future is Coming

The UK’s major broadband providers have set their sights on a transformative journey, signalling substantial changes post-2025 that could shape the future of telecommunications for good.

The narrative of landline phones losing their prominence in UK households has been gradually unfolding. We’ve all slowly become more mobile-focused, especially in the last 10 years.

There are now as many as 111.8 million mobile phone subscriptions across the UK. No one needs to stay tethered to their landline cord or get wrapped up in knots trying to pace the room when we have the flexibility of mobile phones.

Why Has Landline Phone Use Declined?

Aside from the rise in mobile, what else has knocked landline phones off the top spot?

  • Technological advancements: High-speed internet and the availability of Voice over Internet Protocol (VoIP) services have become much more enhanced and widely available.
  • Demographic shifts: Younger generations tend to rely more on mobile and internet-based communication, which goes hand in hand with our previous point mentioned above.
  • Cost-effectiveness: Landline phone services are often perceived as less cost-effective compared to bundled mobile or internet packages, especially nowadays.

Post-2025 Plans for Landline Phones

All major UK broadband providers are preparing for a significant shift in their offerings post-2025.

As part of a forward-looking strategy, these providers have already made some transformative plans.

The plans include:

Phasing Out Traditional Landline Services

Broadband giants are gradually phasing-out conventional phone services. One way that they are doing this is by subtly encouraging customers to switch from ADSL to full fibre.

Enhanced VoIP Integration

Providers are poised to bolster their VoIP offerings, elevating them to primary communication solutions for households and businesses. This strategic shift aims to deliver feature-rich, reliable, and cost-effective voice services over broadband connections.

Investment in Broadband Infrastructure

Anticipating the increased demand for robust broadband connectivity, providers are working hard to expand and enhance broadband infrastructure. This includes bringing full fibre connections to as much of the UK as possible and improving VoIP capabilities.

Will I Lose Access to my Landline Phone?

Despite the race to implement speedy VoIP technology officially being on, it won’t suddenly cut off your landline access – but that doesn’t mean it won’t happen eventually!

Say if for example, you took out a new broadband deal today, by the time you come to switch or renew, your landline phone will likely be redundant.

Any further broadband deals after this time will no longer be bundled with a landline phone and internet speeds needed for VoIP will ne promptly considered.

Are There Any Downfalls to Know About?

Recently, concerns were raised by MPs about how effective the nationwide transition to VoIP will be.

Vulnerable bill payers that still rely on their landline phone will face the biggest loss, especially during bouts of extreme weather.

This is because internet connections can be affected by extreme weather, whereas in comparison, landlines are unfaltering.

Embracing the Landline Switch-Off

The impending ‘big switch off’ will significantly change the way consumers and businesses communicate.

In our opinion, it’s for the better, too!

We’ve outlined the main benefits of switching to VoIP below:

Cost Savings

VoIP call charges are significantly lower, especially for long-distance communication. To put it into perspective, landline calls can cost up to 20p per minute, whereas VoIP calls only cost 1.5p per minute.

Flexibility and Mobility

VoIP enables flexibility as calls can be made from any internet-connected device, allowing users to stay connected even while on the go. This flexibility is particularly beneficial for remote workers.

Advanced Features

VoIP systems often come with a range of advanced features such as voicemail-to-email transcription, call forwarding, conference calling and many more.

Scalability

One for business owners – the scalability of VoIP! Businesses are able to add or remove lines as needed without requiring significant infrastructure changes, making it adaptable and flexible.

Integration with Technology

VoIP integrates seamlessly with other technologies and software, enabling easier collaboration through video conferencing, instant messaging, and file sharing.

Enhanced Accessibility

VoIP systems can offer accessibility features which cater to diverse user needs, including options for individuals with disabilities.

Geographical Flexibility: Another one for the business owners! With VoIP, businesses can have phone numbers from different area codes, providing a local presence in multiple regions without physical office locations or hefty calling charges.

Say Goodbye to Landline and Switch to VoIP

The shift away from landline phones signifies a transformative moment in the UK’s communication landscape.

The time has come to bid farewell to the landline phone and embrace a future where robust broadband connections pave the way for an interconnected world.

Switch Experts is committed to keeping you informed about the evolving trends in communication and technology. Stay connected for more updates and insights.

You can also get a head start by searching for the best prices on the latest broadband deals in your area.