5 Broadband Myths we Need to Debunk

Switching broadband deals isn’t the burden you think it is.

As technology evolves, so does your need for quality internet.

A lot of us couldn’t bear the thought of going without Wi-Fi for a day – but this doesn’t mean you should be afraid of switching suppliers.

Once the initial contract period ends, many of us find ourselves suddenly paying over the odds for subpar internet.

Fast speeds and lower prices could be a switch away, but there are a few misconceptions putting people off.

Our experts have explained the truth about switching broadband deals.

Why are people staying put with their current broadband deal?

According to a recent Which survey, almost 50% of respondents said they’ve never switched broadband deals.

Many consumers have the same excuses for staying put – but they’re not necessarily true.

Some customers stick with their supplier out of a misguided sense of loyalty or fear the switching process is simply not worth it, for various reasons (and they’re usually inaccurate!).

As a result, we’re seeing thousands of people missing out on potential savings and better broadband every year.

In this blog post, we aim to set the record straight and help empower you to switch your broadband deal today.

What’s more, you’ll discover that switching can be a great way to save on upgrade on other deals too, like your mobile plan.

The top 5 Switching Myths we Hear

Don’t believe the rumours!

We’ve explained the top 5 most common myths below.

Myth 1: Switching is Too Complicated and Time-Consuming

One of the most common myths about switching broadband is that it’s an incredibly complicated and time-consuming process.

We know this isn’t the case.

With the help of Switch Experts, the sign-up process has never been easier.

We take care of the switch from your current provider (if you have one), liaise with your new supplier and keep you updated along every step of the way right up until your activation.

Additionally, many providers offer to handle the cancellation of your current service, making the transition seamless. With the right guidance and support, switching can be completed in a matter of days, ensuring minimal disruption to your connectivity.

Myth 2: Switching Will Result in Downtime and Disruptions

This is another prevalent myth – and we understand why it sounds off-putting! Nowadays, switching your broadband doesn’t cause any major downtime or disruptions. If your new supplier is using the same network (like Openreach), as your existing supplier, you’ll be up and running on your new deal in a day.

This is also the case if you’re switching from a fibre deal to another fibre deal, with no landline phone involved. It’s when you switch from an ADSL deal to fibre (getting rid of your landline) that it can get a bit more complicated.

If a visit from an engineer is required, you’ll be given plenty of notice before arranging a visit – and you’ll still be up and running within two weeks.

Our experts will guide you through this and explore if your new supplier offers a temporary solution to keep you connected throughout the switch, such as mobile broadband.

Myth 3: I Will Lose My Email Address and Contacts

If your email address is associated with your current provider, we know it could seem daunting to switch. Some internet providers will let you keep your existing email address and account, but the majority don’t.

This is something our experts can advise you on, however, we do strongly recommend creating a new email account with a free service.

Many of the large email providers, such as Gmail and Outlook, even have advanced technology to seamlessly fetch and import your old details.

Whilst you may have to spend a bit of time on email forwarding and editing, you won’t be tied down again.

Myth 4: Switching Providers is Expensive

We know for a fact this myth isn’t true – and you can likely attest to this!

Many providers offer enticing deals and incentives to attract new customers, including zero installation fees or free equipment.

Do you remember signing up for a new deal because it guaranteed low prices for a set period? Once this period ends, you’ll be auto enrolled to a new plan that could cost more.

You could save up to nearly £200 per year on your broadband bills – just by switching your deal.

Myth 5: All Providers Offer the Same Service, So There’s No Point in Switching

Every provider offers different plans, speeds, and features tailored to various consumer needs.

If you’ve been on a long term broadband plan, for example 18 months or longer, it’s likely that your area has received infrastructure upgrades by now. You could be sitting on an affordable fibre deal instead of being tied to a landline bundle!

It’s also important to consider if you’re truly happy with the service you’ve received from your current supplier. We only work with reputable  brands to ensure we can offer the right deals.

Perhaps you think customer support could have been better, or you’d like to explore different products or add-ons (like a mobile 4G broadband router.) We think it’s essential that the service you receive is worth every penny you pay.

Are There any Downsides to Switching?

The switching process only becomes difficult when you go into the world of broadband deals alone.

Manually trawling through separate sites and getting multiple quotes becomes a confusing chore.

In our opinion, it simply doesn’t have to be.

Our deal checker tool is free and only shows deals tailored to you.

We don’t charge a penny and aim to get you switched, sorted and saving money as soon as possible.

Ready to switch and save?

With Switch Experts, it’s never been easier to save money and time.

In a world where costs are increasing left right and centre, we understand that every penny counts.

If you’ve gone over your contract end date, now is the perfect time to switch and start saving money straight away.

We personalise our deals to your internet needs and explore a range of plans from different internet providers, with no hidden fees whatsoever for using our deal checker.

Get started today and find your new broadband plan.