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Four signs it's time to switch broadband

Four Signs You Need A New Deal

Is it time for you to switch broadband plans?

Despite the importance of broadband, many people stick with the same plan for years. This is mostly out of reluctance to switch broadband, even if the speeds and service you receive aren’t up to scratch.

What’s more, it’s likely to have increased in price, too!

If you’re experiencing slow speeds, frequent disruptions, or simply have had enough of your monthly broadband bill rising, it may be time to consider switching to a new plan.

Here are three signs that indicate it’s time to switch broadband plans:

  1. Slow Speeds and Poor Performance: One of the most frustrating signs that it’s time to switch broadband plans is consistently slow speeds and poor performance. If you find yourself waiting ages for web pages to load, experiencing buffering when streaming videos, or struggling to download files, it’s a clear indication that your current plan isn’t delivering the speeds you need. With advancements in broadband technology, faster speeds are becoming more accessible and affordable. By switching to a plan with higher speeds, you can enjoy a smoother online experience and get more done in less time.
  2. Your Internet Habits Are Changing: Do you have more guests or internet users living with you? Maybe you or a family member plan to work from home and consequently will rely on the internet more. Perhaps your existing broadband plan was suitable when you first signed up, but higher usage will need a faster deal to keep everyone happy!
  3. Frequent Service Disruptions: Another tell-tale sign that it’s time to switch broadband plans is experiencing frequent service disruptions. If you’re constantly losing connection, experiencing dropouts, or encountering downtime, it’s not only frustrating but also disruptive to your daily activities. While occasional disruptions are to be expected, especially during maintenance or unforeseen circumstances, if it’s happening regularly, it’s a sign that your current provider may not be delivering the reliability you need. Switching to a more dependable provider or a plan with better infrastructure and support can help minimize disruptions and keep you connected when it matters most.
  4. Paying Too Much for Your Service: Lastly, if you’ve noticed your bill increasing consistently, without an upgraded service or level of support in return, it’s a clear indication that it’s time to switch. With the competitive nature of the broadband market, there are often better deals and promotions available that offer similar or even better service at a lower price. Take the time to compare broadband plans with our free tool to see if you could be getting better value for your money. Many providers offer introductory offers, discounts for bundling services, or incentives for switching, making it worth exploring your options to save money without sacrificing quality.

Don’t settle for subpar broadband – make the switch today and enjoy a smoother, more reliable online experience.

Have You Seen A Better Broadband Deal?

Although we understand how tempting some new deals can be, we often advise waiting until your contract ends.

Get in touch with your chosen new provider approximately a month before your contract expires.

If you’re still within your initial broadband contract period, you may incur charges until the contract ends or face an exit fee.

It’s worth enquiring with your provider about any incentives to remain, however, these are often reserved for new customers only.

Is It Possible To Switch Broadband For Free?

You can switch broadband providers without penalty if you’re not receiving the advertised broadband speeds promised when you initially signed up. Additionally, you should have the option to switch all components of your bundle, including any associated products.

Ofcom advises that if there’s a persistent issue on your provider’s network and it remains unresolved for more than 30 days, you have the right to switch providers without facing a penalty.

How Much Will My Exit Fees Cost?

If you wish to change providers before your contract term ends, you might be charged the remaining balance until the agreed-upon term concludes and/or a cancellation fee.

Your current provider should provide you with a breakdown of the exit fee. In general, this charge is typically based on remaining contract length and how many days you have been billed for in advance.

We also urge customers to return any equipment, such as routers, to avoid added charges.

Speak to our team to find out more about the broadband switching process.

 

 

The Crucial role of Internet in Gaming

Slow internet speeds and lag can be the ultimate buzzkill during a gaming session.

For gamers who rely on internet-connected devices like consoles, tablets, and smartphones, a stable and high-speed internet connection is just as crucial as their gaming prowess, especially when engaging in online multiplayer battles.

A laggy connection can spell the difference between victory and defeat, as every split second matters in the digital arena.

So, what broadband speed is actually required for gaming, and how can you guarantee that your internet is ready for the challenge?

Ideal Broadband Speeds For Gamers

While basic ADSL broadband might suffice for online playing, it’s recommended to aim for speeds above 25Mbps for optimal performance on the latest consoles with 4K capabilities.

Why the need for speed? Well, it’s all about ensuring smooth gameplay with minimal lag and buffering.

That’s where fibre broadband comes into play, offering higher speeds and more reliable connections tailored for today’s demanding gaming landscape.

For an even more immersive journey, consider speeds of 50Mbps or higher.

These are readily available on standard fibre-to-the-cabinet (FTTC) plans, and if you’re lucky enough to have fibre-to-the-premises (FTTP) in your area, you can achieve lightning-fast speeds.

Use our free postcode checker today and explore the fastest speeds in your area.

However, keep in mind the other internet activities happening in your household.

Streaming, downloading, and browsing by other household members can all impact the bandwidth available for your gaming adventures.

Why Reliable Broadband Is Key For Gamers

Below, our experts have explained why fast broadband is so important, as well as considerations to make when finding your next deal to power your gaming sessions.

  1. Low Latency and High Stability: One of the primary factors that distinguish a good internet connection for gaming is low latency. Latency refers to the delay between when you input a command and when it’s executed in the game. A wired connection typically offers lower latency compared to Wi-Fi, as highlighted by Intel’s gaming resources. With a wired connection, data travels directly through the Ethernet cable, resulting in minimal delays and smoother gameplay. This is crucial, especially in fast-paced and competitive games where split-second reactions can determine success.
  2. Bandwidth Requirements: While low latency is crucial, sufficient bandwidth is also essential for a seamless gaming experience. Bandwidth determines how much data can be transmitted within a specific timeframe. According to HighSpeedInternet.com, the recommended internet speed for online gaming varies depending on the type of game and the number of players. For example, multiplayer online games generally require lower bandwidth compared to massive multiplayer online role-playing games (MMORPGs) due to the increased amount of data being exchanged between players and servers.
  3. Consistent Performance: A stable internet connection is necessary to prevent sudden drops in performance, such as lag spikes or disconnections, which can disrupt gameplay and frustrate players. NordVPN emphasizes the importance of consistent performance, noting that even minor interruptions in internet connectivity can result in a subpar gaming experience. Whether you’re engaging in a critical raid with teammates or participating in an E-sports tournament, uninterrupted connectivity ensures that you can stay focused and perform at your best.
  4. Enhanced Multiplayer Experience: In today’s gaming landscape, multiplayer gaming dominates the scene, with titles like Fortnite, Call of Duty, and League of Legends attracting millions of players worldwide. A good internet connection not only facilitates smooth gameplay but also enhances the overall multiplayer experience. With minimal lag and reliable connectivity, gamers can enjoy seamless communication with teammates, coordinate strategies effectively, and immerse themselves fully in cooperative or competitive gameplay.
  5. Future-Proofing: As technology continues to advance and game developers push the boundaries of what’s possible in gaming, the demand for faster and more reliable internet connections will only increase. Investing in a good internet connection now not only ensures an optimal gaming experience today but also future-proofs your setup for upcoming games and innovations in online gaming technology.

How Does Ping-Rate Affecting Gameplay?

Lag, also referred to as ping rate, is a crucial factor that impacts gameplay. A higher ping rate leads to delays between pressing a button on your controller and seeing the action on screen, particularly problematic in fast-paced games.

Choosing a 100Mbps full-fibre package offers not just faster speeds but also reduces lag, enhancing overall performance.

Moreover, faster internet allows others in your household to use the internet simultaneously without affecting your gameplay negatively.

Other Facts to Consider

Experiencing connectivity issues? It’s not always just about internet speed.

For a more stable connection, consider opting for a wired connection over Wi-Fi.

However, there are other factors at play too.

Router problems can also be a culprit. Sometimes, a simple reboot or repositioning of your router can work wonders in improving your connection.

Moreover, if your router is outdated, it may struggle to support the latest games console technology.

In such cases, consider requesting a new router from your provider or exploring other provider options altogether.

Switching to a new provider could offer you a router better suited to your gaming requirements, along with a faster and more reliable internet service.

Get expert advice and explore the latest broadband offers for free today.

Rural broadband

Our Guide to Rural Broadband

Access to high-speed broadband has become a necessity rather than a luxury.

However, high-speed rural broadband is still more of a rarity than it should be.

Despite advancements in technology, the digital divide persists, leaving rural areas underserved and disconnected. In this blog post, we’ll delve into the challenges faced by rural communities regarding broadband speed and explore potential solutions to bridge this gap.

According to Ofcom, just over 14% of rural properties in the UK still do not have access to superfast broadband, which is defined as having download speeds of at least 30 Mbps.

Consequently, rural broadband remains an issue, hindering economic growth, education, healthcare, and overall quality of life for residents.

Why Is Broadband Lagging In Rural Areas?

The disparities in rural broadband speed stem from several factors:

  1. Infrastructure Challenges: Rural areas often lack the necessary infrastructure for high-speed internet access. Sparse population density makes it economically unfeasible for internet service providers (ISPs) to invest in laying fibre optic cables or upgrading existing infrastructure.
  2. Cost Barriers: Building broadband infrastructure in rural areas can be prohibitively expensive. The return on investment for ISPs may not justify the initial capital outlay required, leaving rural communities underserved.
  3. Topographical Limitations: Geographic features such as mountains, valleys, and dense forests can pose significant challenges to broadband deployment. These natural barriers obstruct signals and make it difficult to establish reliable connections in remote areas.
  4. Regulatory Hurdles: Regulatory frameworks and bureaucratic processes can impede the expansion of broadband networks in rural regions. Obtaining permits and navigating zoning regulations add layers of complexity to infrastructure projects, delaying implementation and exacerbating the digital divide.

What Types of Rural Broadband Deals Can I Pick From?

Depending on where you live, you might be able to access traditional fixed line broadband (usually copper phone lines.)

However, if this is not available, you might be able to pick from:

Wireless broadband: Through the use of radio signals transmitted from local transmitters, wireless broadband provides internet access to areas where fixed-line connections are not feasible.

Satellite broadband: Satellite broadband relies on satellite communication to deliver internet services to remote and isolated regions, offering a viable option for rural households without access to other types of broadband.

Mobile broadband: Leveraging mobile network infrastructure, mobile broadband allows users to connect to the internet via cellular networks, providing flexibility and mobility for rural residents.

How Is The Government Planning to Increase Rural Broadband Speeds?

So, what can be done to address these challenges and ensure equitable access to high-speed broadband in rural areas?

  1. Public-Private Partnerships (PPPs): Collaboration between governments, private sector entities, and local communities can facilitate broadband expansion in rural areas. PPPs can leverage resources, expertise, and funding to overcome infrastructure challenges and accelerate network deployment.
  2. Incentive Programs: Governments can incentivize ISPs to invest in rural broadband infrastructure through subsidies, tax breaks, and grants. By offering financial incentives, policymakers can encourage private sector involvement in expanding connectivity to underserved communities.
  3. Technology Innovation: Embracing innovative technologies such as satellite internet, fixed wireless access, and 5G networks can overcome traditional infrastructure limitations in rural areas. These alternative solutions offer cost-effective ways to deliver high-speed internet to remote regions.
  4. Policy Reform: Streamlining regulatory processes and removing barriers to broadband deployment can expedite network expansion in rural areas. Policymakers must enact policies that encourage investment, competition, and innovation in the telecommunications sector while prioritizing the needs of rural communities.
  5. Community Empowerment: Empowering local communities to take ownership of broadband projects can foster grassroots initiatives and drive momentum for change. Community-led networks, cooperatives, and DIY solutions can supplement traditional ISP offerings and fill connectivity gaps in rural areas.

What is Project Gigabit?

Project Gigabit is a UK government initiative aimed at accelerating the rollout of lightning-fast broadband networks to the most remote areas of the country.

By investing £5 billion, the project seeks to bridge the digital divide by ensuring that even rural communities have access to gigabit-capable broadband, with speeds of up to 1,000 Mbps.

This ambitious undertaking aims to transform connectivity in rural areas, unlocking new opportunities for businesses and improving access to online services for residents – and all by 2025.

How to Improve Your Home Broadband Speed

Here are some quick tips to increase rural broadband speeds at home:

  1. Position your router strategically: Place your router in a central location within your home to ensure optimal coverage and signal strength throughout.
  2. Use wired connections: Whenever possible, connect devices directly to the router using Ethernet cables instead of relying on Wi-Fi, as wired connections generally offer faster and more stable speeds.
  3. Minimise interference: Keep electronic devices that can interfere with Wi-Fi signals, such as microwaves, cordless phones, and baby monitors, away from your router.
  4. Update router firmware: Regularly check for updates for your router’s firmware and install them to ensure it is running efficiently and securely.
  5. Invest in a Wi-Fi extender or booster: If certain areas of your home have weak Wi-Fi signals, consider using a Wi-Fi extender or booster to amplify the signal and improve coverage.
  6. Limit background activities: Avoid running bandwidth-intensive activities such as large file downloads or streaming videos on multiple devices simultaneously, as these can slow down your internet speeds.
  7. Upgrade your broadband plan: Check with your internet service provider (ISP) to see if faster broadband plans are available in your area and consider upgrading to a higher-speed plan if necessary. You can instantly search offers in your area using our free tool.

In conclusion, bridging the broadband speed gap in rural areas requires concerted efforts from policymakers, industry stakeholders, and community leaders.

By investing in infrastructure, fostering innovation, and adopting inclusive policies, we can ensure that no community is left behind in the digital age.

Access to high-speed broadband is not just a matter of convenience—it’s a fundamental right that empowers individuals, stimulates economic growth, and fosters social inclusion.

It’s time to level the playing field and build a more connected future for all. Search our broadband offers and get expert advice today.

 

4 Ways to Improve Remote Working

Our Expert Tips For Remote Working

Over the last few years, remote working has become increasingly prevalent.

Workplaces and digital roles have become more flexible than ever before.

However, to thrive in this environment, it’s crucial to adopt effective strategies and leverage advanced digital tools. In this comprehensive guide, we’ll explore four essential steps to enhancing remote working, drawing insights from industry experts and research findings.

Step 1: Embrace Digital Enablement

Digital enablement lies at the heart of successful remote working.

By having the right tools and technologies, you can streamline workflows, foster collaboration, and boost productivity.

Cloud applications play a pivotal role in this regard, offering a centralized platform for storing, accessing, and sharing files securely from anywhere, at any time.

Cloud-based productivity suites like Microsoft 365 and Google Workspace provide a suite of collaborative tools, including document editing, real-time collaboration, and video conferencing, enabling seamless teamwork regardless of geographical barriers.

These platforms facilitate effective communication and project management, ensuring teams stay connected and aligned on tasks and objectives.

Step 2: Harness the Power of Messaging Apps

In a remote work setting, effective communication is paramount to maintaining cohesion and togetherness among colleagues.

Messaging apps emerge as indispensable tools for facilitating real-time communication, quick decision-making, and spontaneous collaboration.

Platforms like Slack, Microsoft Teams, and Zoom Chat offer a range of features, including instant messaging, video calls, file sharing, and channel-based communication, enhancing connectivity and reducing reliance on email.

Research indicates that efficient communication through messaging apps fosters a sense of belonging and camaraderie among remote teams, mitigating feelings of isolation and enhancing overall job satisfaction.

By encouraging open dialogue and transparent communication channels, individuals can cultivate a supportive and cohesive remote work culture conducive to innovation and productivity.

Step 3: Invest in Reliable Connectivity

Robust internet connectivity forms the backbone of remote working, enabling seamless access to cloud applications, video conferencing, and other online resources.

Business-grade broadband solutions offer enhanced reliability, speed, and security compared to consumer-grade internet connections, ensuring uninterrupted connectivity and optimal performance for remote individuals.

Partnering with a reputable business broadband provider ensures high-speed internet access tailored to the specific needs of remote workers.

With dedicated bandwidth, robust security features, and 24/7 technical support, individuals can minimise downtime, maximise productivity, and safeguard sensitive data against cyber threats and disruptions.

Step 4: Cultivate a Culture of Remote Work Wellness

Remote working presents unique challenges, including blurred boundaries between work and personal life, social isolation, and heightened stress levels.

For example, Fingerprint for Success found that 67% of remote workers feel pressure to be available at all times of the day.

To address these issues and promote individual well-being, it’s essential to prioritize remote work wellness initiatives and foster a supportive work environment.

Encouraging regular breaks, establishing clear work hours, and promoting work-life balance are essential components of remote work wellness. Additionally, offering virtual team-building activities, wellness workshops, and mental health resources can help individuals feel valued, connected, and empowered in their remote work journey.

Get Expert Business Advice 

In conclusion, mastering remote work requires a strategic approach encompassing digital enablement, effective communication, reliable connectivity, and individual well-being.

By implementing the four steps outlined above and leveraging insights from our experts, individuals can unlock the full potential of remote working, driving productivity and success in the digital age.

Our business experts are specialists, trained to help business owners decide which tools and services are worth investing in.

We’re proud to compare suppliers offering a range of deals on business broadband, VoIP, leased line, card machines and more.

Explore using our free deal checker, or speak to our experts today.

How to pick the right business broadband deal

Delve Into the World of Business Broadband

How to Choose the Right Business Broadband Deal

In today’s digital world, a reliable business broadband connection is the backbone of any thriving company or brand.

Whether you’re a budding start-up or a seasoned enterprise, the right broadband deal can mean the difference between streamlined operations and frustrating setbacks.

With a myriad of providers and packages vying for your attention, the task of selecting the perfect broadband deal can seem daunting.

But fear not, as we’re here to guide you through the maze and empower you to make an informed choice for your business.

Did you know that according to McKinsey & Company, businesses that invest in high-speed broadband  see an average increase of 25% to their market share.

With the right business broadband deal, you can become limitless!

Understanding the Significance

Before delving into the specifics, let’s underscore the importance of choosing the right business broadband deal. Robust Wi-Fi is not merely a convenience but a fundamental necessity for modern businesses. It facilitates seamless communication, supports data-intensive operations, and enables you to stay agile in a competitive landscape. Conversely, a subpar connection can hamper productivity, disrupt workflows, and impede growth prospects.

Evaluating Providers and Past Reviews

When embarking on your quest for the ideal broadband deal, it’s imperative to assess providers based on their track record and customer feedback. Review platforms and even Google offer invaluable insights into the experiences of past users. This includes shedding light on crucial aspects such as network reliability, customer service responsiveness, and overall satisfaction. By heeding the experiences of others, you can gain a clearer understanding of which providers are best positioned to meet your business needs.

Considering Add-Ons and Extras

While cost is undeniably a key consideration, it’s equally important to evaluate the value proposition offered by different broadband deals. Beyond the basic service, consider the add-ons and extras offered by your supplier. From cybersecurity solutions to bundled packages encompassing business phone and mobile usage, these supplementary features can significantly enhance the utility of your broadband connection. By carefully weighing the benefits of these additional offerings, you can maximise the value derived from your investment.

Leveraging Switch Experts

In navigating the complex landscape of broadband deals, don’t underestimate the value of seeking guidance from our Experts. These professionals have years of industry knowledge to steer you towards options that align with your business objectives and budgetary constraints. By leveraging their insights and recommendations, you can navigate the decision-making process with confidence, knowing that you’re making a well-informed choice tailored to your specific needs.

Find your New Business Broadband Deal

In conclusion, selecting the right broadband deal for your business demands a strategic approach and careful consideration of various factors.

By evaluating providers based on past reviews, considering add-ons and extras, and seeking guidance from Switch Experts, you can chart a course towards enhanced connectivity and productivity.

Remember, investing in a reliable broadband connection isn’t just about fulfilling a basic need—it’s about empowering your business to thrive in a competitive world.

So, take the time to explore your options, weigh the pros and cons, and embark on your journey towards seamless connectivity and success.

 

Money saving tips 2024

Our Finance Tips for 2024

In 2024, as living costs continue to rise, it’s crucial to examine our money saving habits thoroughly.

For most bill payers, this includes your phone bills, broadband, energy efficiency, and subscriptions.

Aside from obvious money saving strategies, such as budgeting, we’ve highlighted a few less common hacks to help you save money.

Let’s explore some strategies to optimise money saving for each category:

Phone Expenses

With mobile phone ownership exceeding 90% and landline usage declining, it’s time to reassess our phone bills. Here are some tips to consider:

  • Check your contract status to see if you’re overpaying.
  • Explore options like switching providers or negotiating better deals.
  • Consider social tariffs for cheaper broadband if eligible.
  • Opt for SIM-only plans, especially if you own a handset.
  • If you still rely on your landline, bundle your services to save up to 34%.

Broadband Bills

A more complex tip which involves initial costs before money saving is transitioning to fibre broadband.

Overall, it offers better value in the long run, providing faster speeds when most needed.

This is especially true if you experience losses due to poor broadband. This includes not being able to work remotely, or having a smart home security hub that frequently drops out or disconnects.

To read more please visit our previous blog post.

Other ways to optimise your broadband expenses include:

  • Negotiating your broadband deal strategically, especially when your contract is ending or during promotional periods.
  • Research competitor offers and use them as leverage during negotiations.
  • Clearly express dissatisfaction with your current package and your willingness to switch providers if necessary. This can sometimes lead to compensatory money.
  • Highlight your loyalty as a long-term customer to inquire about loyalty discounts.
  • Utilize online tools and forums for additional support and guidance.

Energy Efficiency

Improving energy efficiency not only lowers utility bills but also reduces environmental impact. Here are some energy-saving tips:

  • Invest in energy-efficient appliances like LED light bulbs and smart thermostats.
  • Ensure proper home insulation to prevent heat loss.
  • Optimise heating and cooling by adjusting thermostat settings and installing programmable thermostats.
  • Adopt energy-saving habits in your daily life. This includes turning off lights and electronics when not in use.
  • Use your washing line or clothes maiden instead of a tumble drier.
  • Explore renewable energy sources like solar panels or wind turbines.

Subscriptions

Managing subscriptions efficiently can lead to significant savings. Here are some of our helpful tips:

  • Regularly review your subscriptions to assess their value.
  • Bundle services for discounts.
  • Negotiate better deals with subscription providers.
  • Take advantage of free trials to test services before committing.
  • Share subscription accounts with family or friends to split costs.
  • Opt for annual payments for additional discounts.
  • Keep track of renewal dates and use discounts or coupons to save money.
  • Downgrade plans if you’re not fully utilising higher-tier subscriptions.
  • Explore free or lower-cost alternatives to paid subscriptions.

By implementing these strategies, you can better manage your budget and achieve long-term financial stability in 2024 and beyond.

Which Expenses are Going up in 2024?

Unfortunately, annual inflation is common – and 2024 will be no exception.

We’ve covered the main household costs due to soar this year and advised on how to counteract them.

Council Tax

Council tax, a major monthly expense, typically increases in April.

While Scotland enjoys a freeze until April 2025, the rest of the UK awaits news.

Councils in England can hike taxes up to 5% annually, potentially adding £103 to the average bill.

Despite calls for fairer collection methods, missed payments can still lead to consequences.

Explore options like payment rescheduling, hardship relief, tax reduction, or challenging your property’s valuation.

TV Licence Fee

TV licence fees are set to rise to £169.50 in April, a £10.50 increase.

This is below the expected inflation-linked rise, offering some relief.

Renewing before April can lock in the current price.

Additionally, individuals over 75 receiving Pension Credit are eligible for a free licence.

Energy Bills

Energy bills may surge by up to 5% in January due to rising energy price caps.

Mitigate costs by ensuring accurate meter readings, questioning changes, and adopting energy-saving habits.

Mobile and Broadband

Mid-contract price hikes are common in mobile and broadband contracts, with some providers planning increases of over 8% in 2024.

Explore switching to a provider without mid-contract rises or negotiate with your current provider for a better deal.

Insurance Premiums

Home and car insurance premiums have soared, with the average quoted price rising significantly.

Shop around for better deals, consider annual policies, and compare ratings to find the best insurance options.

Mortgages

Mortgage rates have increased, driven by a freeze in the base rate.

Consider switching deals if nearing the end of a fixed term, or, seek advice from a mortgage broker to navigate your options effectively.

We recommend staying in the loop by checking out local money saving sites and news outlets.

Your suppliers also have a duty to inform you about any upcoming price hikes.

Cut your Household Bills With Switch Experts

Ready to find a new fast and affordable broadband provider?

In just a few clicks, we can help you see how much you could be saving on your broadband bills.

Simply search your postcode and browse our latest available deals.

 

Fibre VS ADSL Broadband

Fibre VS ADSL Broadband

Which deal is right for your household – fibre or ADSL broadband?

The world of Internet connectivity is ever developing since lockdown, with many still opting to work from home.

One key question we should all consider is the choice between Asymmetric Digital Subscriber Line (ADSL broadband) and Fibre broadband; considering various aspects of performance, cost, and environmental impact.

What is ADSL Broadband?

ADSL relies on landline phone connections and has long been the go-to broadband option for households globally.

According to a 2022 Ofcom report, the average download speed for ADSL broadband stands at 12.6Mbps, a figure that can vary based on geographical location, with rural and urban disparities coming into play.

While ADSL holds its ground with advantages such as widespread availability and easy installation, it is not immune to challenges. One notable drawback is the potential for congestion on phone lines during peak hours.

As multiple users share the same line, it can lead to a reduction in broadband speeds, making it less than ideal for households with high data demands during busy periods – i.e. working from home or streaming Netflix after a long day.

What is Fibre Broadband?

Fibre broadband, a technological leap that has gained momentum as phone lines become less essential in the era of mobile phones.

Fibre offers a range of benefits that address the limitations of ADSL. Its significantly faster internet speeds provide a remedy to congestion issues faced by ADSL users.

Moreover, Fibre’s use of silicon dioxide in optic cables makes it a more sustainable and environmentally friendly solution compared to the copper wires used in ADSL.

How are the Two Types of Broadband Different?

Essentially both options do the same thing with the main difference being in the technology underpinnings. ADSL relies on copper wires, a technology that has been in use for decades.

In contrast, Fibre broadband utilises fibre optic cables, either from street cabinets or directly to homes, ushering in a new era of connectivity that promises faster and more reliable internet.

Fibre VS ADSL – Which One Do I Need?

The burning question on many minds is, “Which option is more cost-effective?”

While the initial costs of Fibre broadband, including installation, might seem higher, the long-term benefits make it a more economical choice. The faster and more reliable connection supports multiple devices seamlessly, ensuring uninterrupted broadband speed.

If a loss of internet would have a negative effect on your day-to-day or cause major interruptions to remote working/ smart home security settings, then we believe that fibre is worth every penny – even if just for peace of mind!

Additionally, choosing Fibre contributes to a greener energy output, aligning with the growing trend towards environmentally conscious choices.

Our Expert Broadband Opinion

Fibre broadband has emerged as the gold standard in internet connectivity, offering significant advantages over traditional ADSL technology. Here’s why we believe fibre broadband is the superior choice:

  • Blazing Fast Speeds: Fibre broadband delivers unparalleled speed and reliability, offering lightning-fast download and upload speeds compared to ADSL. With fibre-optic cables capable of carrying vast amounts of data at incredible speeds, users can enjoy seamless streaming, gaming, and downloading without buffering or lag.
  • Consistent Performance: Unlike ADSL broadband, which relies on copper telephone wires and is susceptible to signal degradation over long distances, fibre broadband provides consistent performance regardless of your proximity to the exchange. This means users can experience reliable connectivity and consistent speeds, even during peak usage times.
  • Future-Proof Technology: As technology continues to evolve, fibre broadband represents a future-proof investment in connectivity. With the capacity to support emerging technologies like 4K streaming, virtual reality, and the Internet of Things (IoT), fibre broadband ensures that users remain at the forefront of digital innovation.
  • Symmetrical Upload and Download Speeds: One of the key advantages of fibre broadband is its symmetrical upload and download speeds. Unlike ADSL, which typically offers slower upload speeds, fibre broadband provides equal bandwidth for both uploading and downloading data, making it ideal for activities like video conferencing, cloud storage, and online collaboration.
  • Enhanced Reliability: Fibre-optic cables are less susceptible to interference from external factors like electromagnetic interference and inclement weather, resulting in enhanced reliability and uptime compared to ADSL. This increased resilience ensures that users can stay connected when they need it most, without interruptions or dropouts.

Keen to receive tailored broadband advice from our experts today?

Learn more and get in touch.

Find the Right Broadband Deal Today

While ADSL broadband remains a reliable and cost-effective option for many, Fibre broadband emerges as a forward-looking, high-performance solution that aligns with the increasing demands of modern connectivity.

In conclusion, the tussle between ADSL and Fibre broadband is not merely a battle of speed but a comprehensive evaluation of factors such as reliability, environmental impact, and long-term cost-effectiveness. As technology advances and becomes more integral to our daily lives, the shift towards Fibre broadband seems not only logical but also essential.

Embrace future-ready internet infrastructure that meets the demands of a digitally connected world.

What’s more, with our free deal finder tool and unbiased expert advice, it’s easier than ever to find an affordable fibre deal.

Broadband Cancellation Explained

How to Cancel Your Broadband

Broadband cancellation can seem daunting.

However, when you’re informed, you’ll soon realise that there’s nothing to fear!

Gone are the days of intense over-the-phone haggling, chasing emails, or sifting through contracts.

Our experts know just how seamless the broadband cancellation process can be.

In this detailed guide, we’ll walk you through the essential steps and considerations to make.

Are You at the End of Your Contract?

If you’re approaching the end of your broadband contract, you’re in the perfect position! Several weeks before your end-date, you will be notified by your supplier, who will let you know what your options are for next steps (this will either be through email or phone calls.)

Your supplier may offer you alternative deals on the same network – especially if they value loyalty! However, if you’ve got your eye on a competitor, stay resilient to their offers, and insist on broadband cancellation.

Whether you pick a new deal with the same supplier, or switch brands entirely, it’s crucial that you don’t stay put! Letting your deal auto-renew could cost you anywhere up to between 9% – 60% more per year.

Are You Mid-Contract?

Mid-contract broadband cancellations are known to be a bit trickier – and regrettably more costly!

Your first step is to review all your contract terms in detail. Take note of the contract length, cancellation fees, and notice period required by your provider. You should also carefully consider other obligations, such as your notice period and cancellation fees.

Unfortunately, it’s more common than not that you will face early exit fees. However, you can ensure that these costs are as low as possible by promptly returning any equipment (such as a router) to your supplier. Follow any instructions listed in your contract and this will help you to avoid extra charges.

Once you’re armed with this information, contact your supplier, and clearly express your intention to cancel.

It’s also crucial that you document the entire broadband cancellation process, including any emails/written requests and reference numbers. This documentation is highly valuable, should any discrepancies occur.

Is it Possible to Cancel Mid-Contract Without Fees?

Escaping a broadband contract without facing fees can be tricky, but it’s not impossible.

Here are a few examples of scenarios in which your broadband cancellation would be free:

  • Negotiate your way out: If you’re dissatisfied with your current package, try haggling with your provider. They may offer you a better deal or increased speeds to keep you. Check out our Broadband Haggling Guide for expert tips on slashing your bills.

 

  • Changes in terms: If your provider alters the terms of your contract, like significant price hikes, you might have grounds to leave without penalties. While annual price increases are common, significant changes beyond what’s stated in your agreement could give you an out.

 

  • Service faults: If your provider fails to deliver the promised minimum speeds, you have rights under Ofcom’s Code of Practice. Log a fault with your provider, and if they can’t resolve it within a reasonable timeframe, typically 30 days, you can exit the contract penalty-free.

 

  • Cooling-off period: Don’t forget about the cooling-off period! If you’re still within the first 14 days of your contract, you can cancel for any reason without facing penalties.

Our expert advisors can speak to you in-depth to help you understand your specific situation and your rights.

Ready to Switch and Save Today?

Broadband cancellation requires careful planning if you want to avoid extra fees or hassle.

Timing and contractual terms are everything. Whatever your situation, our experts are dedicated to helping advise and guide you every step of the way.

Stuck in a subpar contract? We can speak to your supplier and see if you’re entitled to leave.

If your exit fees are too high, we can help you make a switching plan for the near future.

Ready to switch today?

Don’t wait any longer – start browsing the latest offers here and see how much you could save.

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Ready to Part With Your Landline?

In recent years, the traditional landline phone, once a household staple, has faced a steady decline in usage across the UK.

The average household now uses their landline phone for as little as 35 minutes per week. This has dropped considerably in the last two years – by almost a quarter!

With the emergence of advanced technology and the rapid expansion of broadband networks, the era of landline phones is approaching its twilight. However, this isn’t a change to be feared – it’s one for us all to embrace.

A Lightning-Fast Future is Coming

The UK’s major broadband providers have set their sights on a transformative journey, signalling substantial changes post-2025 that could shape the future of telecommunications for good.

The narrative of landline phones losing their prominence in UK households has been gradually unfolding. We’ve all slowly become more mobile-focused, especially in the last 10 years.

There are now as many as 111.8 million mobile phone subscriptions across the UK. No one needs to stay tethered to their landline cord or get wrapped up in knots trying to pace the room when we have the flexibility of mobile phones.

Why Has Landline Phone Use Declined?

Aside from the rise in mobile, what else has knocked landline phones off the top spot?

  • Technological advancements: High-speed internet and the availability of Voice over Internet Protocol (VoIP) services have become much more enhanced and widely available.
  • Demographic shifts: Younger generations tend to rely more on mobile and internet-based communication, which goes hand in hand with our previous point mentioned above.
  • Cost-effectiveness: Landline phone services are often perceived as less cost-effective compared to bundled mobile or internet packages, especially nowadays.

Post-2025 Plans for Landline Phones

All major UK broadband providers are preparing for a significant shift in their offerings post-2025.

As part of a forward-looking strategy, these providers have already made some transformative plans.

The plans include:

Phasing Out Traditional Landline Services

Broadband giants are gradually phasing-out conventional phone services. One way that they are doing this is by subtly encouraging customers to switch from ADSL to full fibre.

Enhanced VoIP Integration

Providers are poised to bolster their VoIP offerings, elevating them to primary communication solutions for households and businesses. This strategic shift aims to deliver feature-rich, reliable, and cost-effective voice services over broadband connections.

Investment in Broadband Infrastructure

Anticipating the increased demand for robust broadband connectivity, providers are working hard to expand and enhance broadband infrastructure. This includes bringing full fibre connections to as much of the UK as possible and improving VoIP capabilities.

Will I Lose Access to my Landline Phone?

Despite the race to implement speedy VoIP technology officially being on, it won’t suddenly cut off your landline access – but that doesn’t mean it won’t happen eventually!

Say if for example, you took out a new broadband deal today, by the time you come to switch or renew, your landline phone will likely be redundant.

Any further broadband deals after this time will no longer be bundled with a landline phone and internet speeds needed for VoIP will ne promptly considered.

Are There Any Downfalls to Know About?

Recently, concerns were raised by MPs about how effective the nationwide transition to VoIP will be.

Vulnerable bill payers that still rely on their landline phone will face the biggest loss, especially during bouts of extreme weather.

This is because internet connections can be affected by extreme weather, whereas in comparison, landlines are unfaltering.

Embracing the Landline Switch-Off

The impending ‘big switch off’ will significantly change the way consumers and businesses communicate.

In our opinion, it’s for the better, too!

We’ve outlined the main benefits of switching to VoIP below:

Cost Savings

VoIP call charges are significantly lower, especially for long-distance communication. To put it into perspective, landline calls can cost up to 20p per minute, whereas VoIP calls only cost 1.5p per minute.

Flexibility and Mobility

VoIP enables flexibility as calls can be made from any internet-connected device, allowing users to stay connected even while on the go. This flexibility is particularly beneficial for remote workers.

Advanced Features

VoIP systems often come with a range of advanced features such as voicemail-to-email transcription, call forwarding, conference calling and many more.

Scalability

One for business owners – the scalability of VoIP! Businesses are able to add or remove lines as needed without requiring significant infrastructure changes, making it adaptable and flexible.

Integration with Technology

VoIP integrates seamlessly with other technologies and software, enabling easier collaboration through video conferencing, instant messaging, and file sharing.

Enhanced Accessibility

VoIP systems can offer accessibility features which cater to diverse user needs, including options for individuals with disabilities.

Geographical Flexibility: Another one for the business owners! With VoIP, businesses can have phone numbers from different area codes, providing a local presence in multiple regions without physical office locations or hefty calling charges.

Say Goodbye to Landline and Switch to VoIP

The shift away from landline phones signifies a transformative moment in the UK’s communication landscape.

The time has come to bid farewell to the landline phone and embrace a future where robust broadband connections pave the way for an interconnected world.

Switch Experts is committed to keeping you informed about the evolving trends in communication and technology. Stay connected for more updates and insights.

You can also get a head start by searching for the best prices on the latest broadband deals in your area.

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Everything You Need to Know About Leased Lines

­If you’re facing constant operational downtime due to wobbly internet, it might be time to consider upgrading to a leased line.

In today’s tech-driven environment, businesses heavily rely on seamless connectivity.

Without a high speed connection, it becomes difficult to succeed.

Even brief interruptions in connectivity can significantly impact productivity and profitability for both small and large businesses.

Did you know that a total of 149 million working hours are lost every year across the UK as a result of poor broadband.

Just imagine how much this costs in wasted productivity!

What is a Leased Line?

A leased line is not just any ordinary internet connection—it’s your ticket to a world of unrivalled connectivity.

Picture this: a high-capacity, exclusive fibre-optic connection solely dedicated to your business needs, delivering lightning-fast and ultra-reliable internet speeds.

Unlike standard broadband, a leased line isn’t shared with your neighbours or other businesses.

It’s a personalised expressway to the digital realm, ensuring you get 100% of the bandwidth, guaranteeing stability and security for your online operations.

It’s especially beneficial for bandwidth-intensive services like VoIP telephony, Cloud-based apps, and heavy data sharing.

Think of it as a digital lifeline—symmetrical upload and download speeds ensure seamless data flow, even during peak times or bandwidth-heavy tasks.

It’s the ace up your sleeve, allowing your team to work without the frustrating lag or interruptions that hamper productivity.

The Business Benefits of A Leased Line

Simply put, a leased line is the gold standard of connectivity.

Think of each deal as a bespoke solution tailor-made to empower your business.

Below we’ve gone into detail describing each benefit:

1. Reliable Connectivity

Leased lines provide unparalleled reliability, ensuring a stable internet connection. This reliability minimizes downtime, allowing businesses to operate smoothly without interruptions.

2. Symmetrical Speeds

Enjoy symmetrical upload and download speeds – a feature that standard broadband often lacks. Symmetry is particularly key for businesses requiring high-speed uploads.

3. Enhanced Productivity

With robust internet, you can work more efficiently. Tasks that rely heavily on Wi-Fi speed, like video conferencing and accessing Cloud-apps, become seamless.

4. Scalability

Leased lines offer scalability, allowing businesses to easily increase bandwidth as and when they need. As operations expand, having a scalable internet connection ensures smooth growth without disruption.

5. Security and Privacy

Leased lines offer increased security and privacy. Since the line is dedicated solely to your business, it provides a more secure connection, reducing the risk of cyber threats and ensuring sensitive data remains protected.

6. Service Level Agreements (SLAs)

Leased line contracts often come with SLAs, guaranteeing uptime and a rapid resolution of issues. As a direct result, you can expect less disruptions and prompt support if any problems arise.

7. Support for Remote Work

With the rise of remote work, a leased line enables seamless connectivity for remote employees. Consequently, this ensures they have access to the same reliable internet as those in the office.

8. Improved Customer Experience

Consistent and reliable internet connectivity translates into better customer service. Businesses can deliver uninterrupted services to clients, enhancing their overall experience.

9. Future-Proofing

Investing in a leased line ensures your business is prepared for future advancements and increased data demands. This makes evolving and growing so much easier.

10. Competitive Advantage

The advantages of a leased line, such as reliability, speed, and scalability, provide businesses with a competitive edge. It enables them to operate efficiently and effectively, positioning them ahead of competitors.

Should I Upgrade From Normal Broadband?

We’ll help you decide if a leased line plan is what your business needs.

However, if what you’ve read has already resonated with you – maybe it’s time to consider an upgrade now!

Every business would benefit from lightning-fast internet, as well as dedicated support in the event of downtime, but you should also consider the following.

Do you prioritise top-level security for sensitive data?

Are you planning an expansion or scale up soon?

Is a consistent connection needed for remote staff or different site locations too?

If you answered yes, we think your business could be revolutionised with a leased line deal.

Unbreakable internet could change the way you work, making it worth every penny.

How to Switch Today

You’re in luck with Switch Experts!

Discovering the perfect leased line deal becomes an effortless journey with the aid of our team.

One of our dedicated agents will speak to you to understand your business’s internet needs.

Following this, we will recommend the best suppliers and helping you make an informed decision.

This could also include looking at additional business services for a bargain price, such as VoIP, mobile and more.

Once you’ve chosen the right plan, let us take the reins! We will guide and coordinate the transition to your selected leased line service.

Embrace this hassle-free switching process by getting started today to find deals from the latest leased line suppliers.

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