What affects home broadband speed ft image

If your broadband speed seems to fluctuate dramatically, you’re not imagining it.

Home broadband speed is influenced by a mix of technical factors, household habits, and even what time you’re online.

Understanding what’s really behind slow speeds can help you decide whether a quick fix will do – or if it’s time to upgrade or switch.

Your Connection Speed (and What You’re Actually Paying For)

Your advertised broadband speed is often the maximum your line can reach, not a guarantee.

Full transparency is crucial, so always be sure to check your contract terms thoroughly before signing up.

Older copper-based connections (like ADSL or standard fibre) simply can’t match the performance of full fibre (FTTP), especially for streaming, gaming, or working from home.

If your household’s internet needs have grown but your package hasn’t, your connection may be struggling to keep up.

Distance from the Exchange or Cabinet

On copper or part-fibre connections, distance really matters. The further your home is from the local exchange or street cabinet, the more speed is lost along the way.

This is why two neighbours on the same provider can experience very different speeds.

Full fibre removes this issue entirely, delivering consistent performance regardless of distance.

Router Location Can Make or Break Your Wi-Fi

Don’t hide your router away!

Even with a fast connection coming into your home, poor router placement can kill your Wi-Fi speeds. Routers tucked behind TVs, hidden in cupboards, or stuck at one end of the house struggle to distribute signal evenly.

Thick walls, metal objects, and electrical interference can all weaken performance especially upstairs or in larger homes.

A Little Delightful found that concrete is one of the worst materials for blocking Wi-Fi signals, with speed slowing by up to 40-60% in some cases. Metal, including pipes, mirrors, HVAC ducts and studs can create entire ‘dead zones’.

How Many Devices Are Competing for Bandwidth

Every connected device draws from the same broadband pool.

Phones, laptops, smart TVs, gaming consoles, doorbells, and even smart speakers all add up.

When multiple people are streaming, gaming, or video calling at the same time, congestion can slow everything down – particularly on lower-speed packages.

Time of Day and Network Congestion

If your broadband slows down in the evenings, you’re likely feeling the effects of peak-time congestion. Later in the evenings, demand spikes as households stream and scroll simultaneously.

This was proven by Ofcom in a study which revealed that download speeds are up to 5% slower between 8pm – 10pm.

Some networks manage this better than others, so performance can vary widely between providers – even on similar speed packages.

Other Factors You Might Not Expect

Outdated routers, old internal wiring, and even neighbouring Wi-Fi networks can impact performance.

Sometimes the issue isn’t one big problem, but a combination of small ones quietly dragging your speeds down.

Try all of our tips, and then perform a speed test through a trusted site.

Quick Broadband Speed Fixes to Try Now

  • Move your router to be more central
  • Restart your router
  • Disconnect background devices/ cancel big downloads
  • Switch to Wi-Fi calling if possible.

So… Is It Time to Switch or Upgrade?

If you’ve optimised your setup and your broadband still isn’t delivering, it may be a sign your connection no longer fits your lifestyle.

With faster full-fibre options, competitive pricing, and easier switching than ever, upgrading could mean better speeds, better value, and far fewer frustrations.

If you’re unsure what’s available in your area—or whether switching is worth it—our experts are here to help.

Our team may receive a commission when you switch via our comparison service, but this does not affect the ranking of broadband deals.

Get in touch with our experts today.

Should you bundle business services

Bundle your essential services, or shop around individually?

Whereas many homeowners are choosing to stick to one provider that connects the entire household (for example, Ofcom published a report in 2022 showing that approximately 80% of UK homeowners purchased two or more communications services from the same provider).

Should this be the case for business owners too?

Managing multiple communication and connectivity services can get complicated – and expensive.

Bundling your business broadband, mobile, and VoIP phone services into a single package can offer savings and simplicity, but it isn’t always the right choice.

Here’s a breakdown of when bundling makes sense and when separate providers might be better.

When Bundling Saves Money

Bundling can reduce your monthly costs by consolidating services with a single provider.

Many UK telecom companies offer discounts for combining business broadband, landline, mobile, and VoIP services.

In some cases, you might get priority support or equipment upgrades added in to your bundle.

SMEs are the most likely to benefit from the simple billing process, but larger companies will need a more advanced plan. If you’re ever truly unsure, compare the total bundle costs with the sum of individual providers.

This is the only way you’ll know you’re getting your moneys worth.

When Separate Providers Work Better

In some cases, choosing separate providers can be the smarter option – particularly for businesses with more demanding requirements.

If you need specialist broadband such as full fibre or a leased line for high-capacity, always-on connectivity, a single bundled package may not be the best fit.

When it comes to business mobile plans, remote connections, or VoIP services, the same supplier might not be able to accommodate.

Using different providers allows you to select best-in-class solutions for each service.

Flexibility vs Convenience

  • Bundles: Convenient, all-in-one management, easier support
  • Separate providers: More flexibility to upgrade, switch, or scale services individually

Business owners must weigh whether convenience is worth potentially sacrificing service features or flexibility.

Contract Lock-In Risks

Bundled packages often lock businesses into longer contracts, which can limit your ability to switch.

Before signing any deal, always look over early termination fees and service level agreements (SLAs), or have our expert team break it down for you.

We can make sure you get connected to the right deal that helps your business grow.

Is A Business Bundle Right For You?

Bundling can often save money and simplify admin for you, but only if the services meet your actual needs.

If not, the trouble caused by downtime and tech issues could end up costing exponentially more.

If your team needs specialist support and equipment, you’ll need a specialist provider.

Consider your business goals, future growth, and all contract terms before signing.

We can help you compare specialist business providers today, simply fill out our form to get started.

Our team may receive a commission when you switch via our comparison service, but this does not affect the ranking of broadband deals.

Speak to our experts today.

2026 UK broadband

If it feels like UK broadband has been improving year by year, 2026 is shaping up to confirm that momentum in a big way.

Driven by full-fibre rollout, government intervention, and growing competition, the broadband market is entering a decisive phase that will affect how most households connect to the internet.

Read on to learn more about upcoming changes across the UK.

A Rundown of What Changed in 2025

Last year, we saw VoIP take off in a serious way – and prepared for the end of the landline.

Digital phone calling, satellite internet and 5G all became increasingly popular, but what about fibre broadband?

According to Ofcom’s Connected Nations report, the roll out of full fibre broadband accelerated with speed. Nearly 8 in 10 homes were signed up for full fibre by the end of 2025, and rural areas finally got a much-needed upgrade.

Making Gigabit Broadband More Widely Available

Gigabit-capable broadband coverage in the UK has expanded rapidly and shows no sign of slowing down. Ofcom predict gigabit coverage to rise to as much as 94% in 2026, once the latest deployments are complete. Expect to see improved performance at peak times, as well as a broader choice of high-speed packages – more on this later.

Updates in Rural Areas Across the UK

Historically, rural broadband lagged far behind urban connectivity. Choice of providers was select and speeds were low.

That gap is now narrowing due to government intervention, particularly through Project Gigabit, which aims to deliver gigabit-capable connections to areas unlikely to be served by commercial rollout alone.

By mid-decade, government contracts worth billions of pounds had already been awarded to extend fibre into rural communities. Rural business and home workers will see the most notable changes. 99% of premises are predicted to have full access by 2032, if development targets continue to be hit this year.

Gigabit Speeds Move From Premium to Mainstream in 2026

Gigabit broadband is no longer a niche product.

Ofcom data shows a steady increase in consumer take-up of ultrafast and gigabit services, with a growing proportion of households choosing packages above 500 Mbps. Once reserved for businesses, many homeowners are opting for premium speeds where available.

As network capacity increases, providers are offering more flexible speed tiers, including multi-gigabit options in some areas, signalling a shift in what is considered “standard” broadband.

Increased Competition Puts Pressure on Prices

Increased competition is reshaping the UK broadband market.

Alongside the major, established providers, a growing number of alternative network operators –  often referred to as altnets – are building their own full-fibre networks.

A surge in infrastructure has intensified competition in many parts of the country, even as some providers continue to introduce inflation-linked or mid-contract price rises.

In January 2025, Ofcom introduced stricter laws to ensure clarity between providers and consumers, clearly outlining inflation-linked or price rises. With bills consistently on the rise, it’s never been more important to switch providers regularly and compare deals in advance.

Wireless and Fixed Wireless Access Add Alternatives

While fibre remains the gold standard, wireless broadband options are improving. Fixed Wireless Access (FWA), including 5G home broadband, now offers a viable alternative in areas where fibre rollout is slower.

These options are great when you need flexibility above anything else.

Although not a full replacement for fibre, these services are becoming more reliable and competitive – watch this space!

Compare The Latest Deals in Your Area

By 2026, most UK households can expect access to gigabit-capable broadband, improved rural connectivity and stronger competition.

The shift this year will not just about faster speeds, but about accessibility and value.

If you’ve ever wondered if you’re getting your money’s worth for your internet, now is the time to find out.

Blaze through 2026 with the right broadband deal – our experts are waiting to help you.  We may receive a commission when you switch via our comparison service, but this does not affect the ranking of broadband deals.

Speak to our experts today.

If you’re in the UK, brace yourself – broadband and mobile price hikes are on the way this month.

You’ve probably received a text or email from your provider detailing how much extra you’ll be paying.

But what do these increases actually mean for you?

How Much More Will You Pay?

Price hikes vary depending on your contract.

If you’re on an inflation-linked plan, your broadband bill could increase by an average of £21.99 per year, as reported by the Standard.

For some newer contracts, you could see even steeper rises of up to £42 per year.

Mobile bills are also set to rise by £15.90 per year.

However, providers aren’t increasing prices for customers on social tariffs, such as those on Universal Credit.

Why are Broadband Prices Rising?

Broadband prices in the UK are set to rise in April 2025 due to inflation, increasing operational costs, and new Ofcom regulations requiring providers to clearly state any price hikes upfront.

Many contracts now include fixed annual increases instead of inflation-linked rises, ensuring customers know what to expect.

Providers like Virgin Media have already announced set monthly increases, while others adjust prices to cover infrastructure and service improvements.

Breakdown of UK Provider Price Increases:

BT, EE & Plusnet

£1.50 – £4/month (Joined or upgraded after 10 April 2024)
6.4% increase (Joined or upgraded on or before 9 April 2024)

O2

£1 – £1.80/month (Pay-monthly mobile plans)
£0.75/month (Smartwatches, tablets & mobile broadband)

Sky

6.2% increase (Broadband & TV, including Sky Stream & Glass)
£1.50/month (Out-of-contract mobile plans)

TalkTalk

£3/month (Joined/upgraded after 12 August 2024)
6.2% increase (Joined/upgraded before 11 August 2024)
2.5% increase (Fixed Price Plus, out-of-contract, from 1 April 2025)

Three

£1 – £2/month (Mobile plans, joined/upgraded from 8 September 2024)
£2/month (Broadband plans, joined/upgraded from 8 September 2024)
6.4% increase (Joined/upgraded between November 2022 – September 2024)

Virgin Media

£3.50/month (Broadband, landline & TV, joined/upgraded from 9 January 2025)
Up to 7.5% increase (Joined/upgraded on or before 8 January 2025)

Vodafone

£1 – £3/month (Broadband, mobile, tablet & smartwatch plans, joined/upgraded on or before 2 July 2024)
6.4% increase (Joined/upgraded on or before 1 July 2024)

Community Fibre

No price hikes.

Hyperoptic

No price hikes.

Will New Contracts Be Hit by Price Hikes?

Yes – signing a new deal doesn’t necessarily protect you from annual price increases.

Many broadband providers include inflation-linked rises, meaning your bill could go up even within your contract term.

However, some providers offer fixed-price contracts, ensuring your monthly cost stays the same throughout your agreement.

Before committing to a new broadband deal, always check the terms carefully, especially the provider’s price rise policy, so you know exactly what to expect.

Are You Overpaying? Time to Check Your Contract!

If you’re out of contract, you’re free to switch providers now and see what you could save.

Even if you’re still tied in, it’s worth checking if haggling or switching to a different plan is possible – but remember to be aware of exit fees.

Check your contract terms and conditions to see if cancellation or switching will cost you.

Many broadband and mobile customers get rolled onto expensive tariffs without realising, paying far more than they need to.

If that’s you, there’s no penalty for leaving, so now’s the time to see if you can get a better deal.

Want to explore better deals?

Now’s the time to act!

What to Do Next:

Compare the best deals – Use our tools to find the cheapest Broadband and Mobile offers.

Try haggling – If you prefer to stay with your current provider, a bit of good old fashioned haggling help you negotiate a better price.

Switch if they won’t budge – If your provider won’t match or beat what’s available elsewhere, it’s time to move. Our switching guides make it easy.

It’s important to note – if you’re on an inflation-linked contract and do nothing when it ends, you’ll stay on the same terms until you switch.

New customers often get the best rates – so why not see what’s out there?

Stay connected on the go.

Traveling in a caravan gives you the freedom to explore new places without giving up the comforts of home.

What’s a common and very vital home comfort?

Internet access!

Today, there are many ways to get broadband while on the move, making it possible to stream, work, or stay connected from even the most remote spots.

According to CaravanThings, quality internet access is a priority for over 51% of motorhome users – making Wi-Fi key for an enjoyable trip!

Here’s a guide on the best ways to get reliable broadband in your caravan, along with some helpful tips for optimising your connection.

  1. Portable Wi-Fi Hotspot

A portable Wi-Fi hotspot is one of the simplest and most popular ways to get internet access in a caravan. Hotspots work by creating a Wi-Fi network using cellular data, and many models support multiple devices. To get started:

  • Get a Portable Hotspot Device: Look for compact, battery-powered devices that you can recharge on the go. Most major carriers sell hotspot devices that are compatible with their networks.
  • Choose a Data Plan: Select a data plan that fits your internet needs. If you plan to stream videos or use data-intensive apps, look for unlimited or high-data plans.

Pros: Portable, easy setup, supports multiple devices.
Cons: Requires cell signal, data costs may be high for heavy users.

  1. Use Your Phone as a Hotspot

If you’re traveling infrequently, tethering (using your phone as a hotspot) might be a cost-effective option. Most modern smartphones allow you to share their data with other devices.

  • Enable Hotspot: Simply turn on the hotspot feature on your phone, connect your devices, and you’re good to go.
  • Check Data Limits: Many mobile plans limit the amount of data that can be used for tethering, so be mindful if your plan doesn’t offer unlimited data.

Pros: No additional devices needed, quick and easy setup.
Cons: Can drain your phone’s battery, may have data limitations (which can sometimes lead to extra charges on your mobile bill).

  1. Satellite Broadband

For those who frequently travel to remote or rural areas, satellite broadband provides connectivity without needing a cellular network. This setup is more expensive but can be invaluable in areas without mobile coverage.

  • Consider Satellite Providers: Options like Starlink offer broadband service that works across rural and remote areas, but setup can be more involved.
  • Be Prepared for Weather Impact: Satellite connections can be affected by extreme weather, so it’s not always as stable as cellular options.

Pros: Works in remote areas, wide coverage.
Cons: Higher cost, slower speeds, affected by weather.

  1. Campground Wi-Fi

Many caravan parks and campgrounds offer Wi-Fi as an amenity, though the quality of service can vary.

  • Check Ahead: Before booking, ask about the availability and cost of Wi-Fi. Some locations charge an extra fee or offer limited free access.
  • Wi-Fi Extender: If the signal is weak, consider a Wi-Fi extender to boost the connection within your caravan.

Pros: Often free or low-cost, no extra equipment needed.
Cons: Often limited range, slower speeds during peak hours.

  1. Mobile Broadband Routers

Mobile broadband routers, designed for use with SIM cards, are excellent for boosting internet signals in low-coverage areas.

  • Insert a SIM Card: You can use a SIM card from any major carrier to access data, making it easy to switch providers if needed.
  • Amplify Weak Signals: Some routers work with external antennas, allowing you to pick up signals even in areas with spotty coverage.

Pros: Works well with a strong signal, option to add an antenna for improved coverage.
Cons: Initial setup cost, requires ongoing data plan.

Tips for Improving Your Caravan Broadband Connection

  1. Invest in an Antenna: An external antenna can boost mobile signal, especially useful if you’re traveling through rural areas.
  2. Use Signal-Boosting Apps: Apps like “OpenSignal” or “Speedtest” help you locate the best coverage spots and improve performance.
  3. Manage Your Data: Keep track of data usage to avoid throttling or overage fees. Consider pre-downloading videos or music to save data.
  4. Keep Devices Charged: Ensure you have power banks, solar chargers, or car adapters to keep devices charged if you’re not connected to a power source.

Choosing the Best Option for Your Needs

When it comes to getting broadband in a caravan, your ideal solution depends on where you’re traveling and how much internet you need.

This is something that our experts can discuss with you and help you determine which type of deal would be best for you.

Here’s a quick summary to help you choose:

  • For occasional use or low data needs: Phone tethering or campground Wi-Fi may be enough.
  • For moderate data use in areas with good cell coverage: Portable hotspots or mobile broadband routers are great options.
  • For frequent travel in remote areas: Satellite broadband may be worth the investment for consistent connectivity.

Get Expert Advice Today

With the right setup, broadband in a caravan can transform your travel experience, letting you work, stream, and stay in touch wherever your adventures take you.

Do you need personalised advice?

Speak to our team today for help finding the right broadband deal best-suited to your caravan.

Happy travels!

How will Labour help ease the cost of living?

With Labour now in power, the party’s promised reforms are starting to take shape, offering hope to millions of UK households grappling with the cost of living crisis.

From freezing energy bills to making broadband more affordable, Labour’s policies are aimed at providing much-needed relief and long-term stability.

We’ve gone into detail about what you can expect to see shortly.

More importantly, we’ve explained exactly how this will impact your wallet too!

Tackling the Cost of Living Crisis

After years of soaring costs, we can finally look towards the future and hope for financial relief.

Labour’s strategy to combat the cost of living crisis is now being implemented across the country, focusing on several key areas:

• Energy Bill Freezes: As pledged, Labour has introduced a freeze on energy bills, protecting households from further price hikes. This measure is already providing significant financial relief, allowing families to manage their monthly expenses more effectively.

• Wage Increases: True to their campaign promises, Labour has increased the minimum wage, ensuring that those in low-paid jobs see a tangible boost in their income. This move is designed to increase disposable income, helping households better manage overall living costs, including essential services like broadband.

• Support for the Most Vulnerable: Labour is also rolling out targeted support for families, pensioners, and those with disabilities. These initiatives are crucial in ensuring that the most vulnerable in society receive the help they need during these challenging economic times.

Impact on Broadband Bills

Affordable broadband access was a key issue during the election.

Way back in 2019, Labour made a bold pledge to work towards enabling ‘free broadband’ for the entire UK.

This ambitious move was going to involve nationalising part of the BT network in order to deliver free fibre broadband to citizens and businesses across the UK.

Whilst this plan was criticised and is now no longer moving forward, we can still be confident that Keir Starmer is prioritising affordable fibre connectivity for all.

How Labour will impact broadband bills across the UK:

• Affordable Broadband for All: Labour has taken steps to cap broadband prices, ensuring that internet access remains within reach for all households. This intervention is part of a broader effort to prevent the digital divide from widening, especially as more aspects of daily life move online.

• Public Ownership and Infrastructure Investment: In line with their manifesto, Labour has started the process of bringing parts of the broadband infrastructure under public ownership. This initiative aims to reduce costs and ensure universal access to high-speed internet, prioritising the public over profit margins.

• Digital Inclusion Initiatives: Labour has launched digital inclusion programs to provide subsidised broadband rates for low-income households. These efforts are designed to make sure that everyone, regardless of their financial situation, has access to reliable and affordable internet.

The Broader Economic Impact

Labour’s broader economic policies are also beginning to have an impact.

With a focus on creating high-quality jobs, investing in public services, and promoting sustainable growth, the government is laying the foundation for a more resilient economy.

These efforts are not only addressing immediate concerns but will build a stronger future for the UK.

Examples of these other plans include achieving a Fossil fuel-free electricity system by 2030, as well as promoting financial inclusion.

Look Out For More Changes in The Near Future

With Labour now in power, we can expect potential shifts in the UK broadband market.

Some changes and plans have already been put in place!

For example, after just one week in power, Labour are already focusing on boosting offshore wind energy.

The party has expressed support for greater investment in digital infrastructure. This includes expanding access to high-speed internet and possibly revisiting regulatory policies (such as the reduced broadband deals for users on benefits).

Keep an eye out for changes that could impact broadband pricing, competition, and improved services as these developments unfold.

Explore Broadband Options with Switch Experts

When did you last switch broadband deals?

It might be in your best interest to start looking around for a new supplier, especially if it’s been over a year since you signed up.

You might find that more suppliers are now available in your area, offering faster speeds for an affordable price.

Try our free deal checking tool to compare the latest offers.

An expert guide to parental controls

Our expert rundown of parental controls

The internet is highly valuable.

Whether for work, education, social, or entertainment purposes, we all rely on broadband – and this now applies to children and young adults too! However, is it truly safe for our family’s younger, more naïve members?

We’ve provided an expert run down on the importance of selecting and implementing parental controls with your next broadband deal.

What Are Parental Controls?

Parental controls are a suite of tools and settings designed to help parents manage their children’s internet use.

These controls can be applied to a variety of digital environments, including online browsing, apps, games, and devices.

Why Do We Need Them?

The internet can be a wild and unpredictable place, making parental controls essential for keeping our children safe.

These tools ensure access to educational and age-appropriate content, promoting a healthy online experience. In return, parents and guardians get to enjoy total peace of mind.

We’ve gone on to explain the features and benefits in more detail below.

  • Safety and Security

One of the primary reasons for implementing parental controls is to protect children from inappropriate content.

This includes shielding them from explicit material and harmful websites.

Parental controls can also play a vital role in preventing cyberbullying, ensuring that children have a safe and happy online experience.

  • Screen Time Management

In today’s digital age, it’s easy for children to spend excessive amounts of time on their devices.

Distractions are everywhere and everything is online!

Did you know that on average, children aged between 5-16 spend around three hours per day online?

Parental controls allow parents to set time limits on device usage, encouraging a healthier balance between screen time and other activities such as homework, physical play, and family interactions.

  • Content Filtering

Not all content available online is suitable for children.

How often do adults stumble onto something unintentional? Imagine how common this is for less internet-savvy children!

Parental controls can filter out content that is not age-appropriate, which includes blocking access to adult websites, violent games, and other potentially harmful content.

  • Online Purchases Control

With many apps and games offering in-app purchases, it’s easy for children to make unauthorised transactions, sometimes racking up a hefty bill!

Parental controls can prevent these sneaky or accidental purchases by managing permissions for in-app sales and subscriptions.

This will undoubtedly save a fortune in the long run.

  • Privacy Protection

Whatever age we are, online privacy will always be crucial.

Installing the right tools and restrictions helps protect children’s personal information from being shared online.

Educational materials can help with learning how to spot malicious sites or spam messages.

With a bit of teaching, some examples, and adequate online security, children will soon learn how to navigate the internet safely without compromising their personal data.

  • Honest Conversations

By setting internet controls, you likely find that this leads to more honest and open conversations that take place.

Understanding more about the purpose of these tools will broaden your children’s minds too.

In fact, according to Internet Matters, 65% of children who said their parents have set up parental controls have had chats about internet safety in over the last month.

This is in stark contrast to 26% of children who say their parents have no internet rules in place.

Key Features of Parental Controls

  • Website Blocking: Restricts access to harmful or distracting websites.
  • App Management: Controls which apps can be downloaded or used.
  • Time Limits: Sets restrictions on how long devices can be used.
  • Activity Monitoring: Tracks online activities and app usage.
  • Content Filtering: Automatically filters out inappropriate content.

Popular Tools and Tips to Try Out

  • Software Solutions: Tools like Norton Family, Qustodio, and Net Nanny offer comprehensive parental control features.
  • Built-In Controls: Apple Screen Time, Google Family Link, and Microsoft Family Safety provide built-in solutions that are easy to use and integrate seamlessly with their respective platforms.
  • Router Controls: Many modern routers come with built-in parental control features, allowing parents to manage internet access at the network level. This is something you should speak to your broadband supplier about.

Tips for Effective Use of Parental Controls

  1. Communicate: Have open conversations with your children about why you are using parental controls. Explain the importance of online safety and the potential risks.
  2. Stay Updated: Technology and online threats are constantly evolving. Regularly update your safety software and settings to stay ahead of new challenges.
  3. Review Usage: Periodically review and adjust settings based on your child’s age and maturity. As children grow, their needs and the level of control required will change.

How Can Your Broadband Supplier Help?

Luckily, your supplier can offer a few benefits and restrictions to help make parental controls easier.

A broadband supplier can help with parental controls by providing built-in filtering features, time management tools, and monitoring services.

They offer customisable settings to block inappropriate content, set usage limits, and provide insights into internet activity.

Additionally, they offer support and educational resources to help parents ensure a safe online environment for their children.

Find a New Internet Plan Today

Parental controls are an essential tool for navigating the digital age with children.

By utilising these controls, parents can create a safer, more balanced, and age-appropriate online experience for their kids.

Remember, the goal is not to restrict but to guide children in their digital journey, ensuring they are safe and responsible online.

Looking for a new broadband supplier that priorities safety?

We can help you find a new deal in minutes, thanks to our free postcode checker. 

The Ultimate Guide to Switching Broadband

Your Expert Guide on Switching Broadband

Switching broadband providers can seem like a hassle, but it can lead to faster speeds, better reliability, and significant savings.

Whether you’re frustrated with slow internet, looking for a better deal, or simply curious about your options, we will walk you through everything you need to know.

Read on and get ready to make a smooth transition to a new broadband provider.

Why Switch Broadband Providers?

 How do you know if you would benefit from switching broadband providers? If your contract is ending, it’s certainly in your best interests to look around!

This is especially true if your internet needs have changed, or you’re no longer content with the service and price of your previous supplier.

According to Broadband Genies, 20% of consumers say that they haven’t switched deals because they can’t find a better plan.

This is why we’ve made it easy to switch deals with ease and stay committed to finding tailored plans for every customer.

To contrast the point that we discovered above, we also found that according to Uswitch, 71% of people found switching to be easy – and a further 72% actually saved money as a result!

We’ve covered a few more benefits that you will reap by switching broadband providers with us.

Better Speeds

Internet usage has increased dramatically with more devices and data-intensive activities like streaming and online gaming.

If your current provider can’t keep up, switching to a faster plan can make a huge difference.

Cost Savings

New customer deals and promotional offers can provide substantial savings.

Oftentimes, the cheapest and most feature-rich deals are reserved exclusively for new customers.

Even if you’re satisfied with your current speed, switching providers can reduce your monthly bill – potentially by almost £100 per year!

Improved Reliability

If you frequently experience outages or slowdowns, it might be time to look at switching broadband providers. Lags and loading screens simply won’t do – especially if you live in a busy house!

A reliable connection is essential for everything from remote work to online education and entertainment.

Enhanced Features

New providers may offer perks like enhanced security features, superior customer support, or added benefits such as bundled services.

If your current deal is lacking some of these perks, it could be time to branch out.

Key Considerations When Switching

  1. Evaluate Your Needs

Understanding your internet usage will help you choose the right plan. Consider:

  • Speed: Determine the download and upload speeds required based on your activities. For basic browsing and email, 10-25 Mbps might be enough. For streaming and gaming, look for 50-100 Mbps.
  • Data Allowance: Ensure the plan has enough data to cover your usage without hidden caps.
  • Contract Terms: Check the length of the contract and any early termination fees with your current provider.
  1. Research Providers

We’ve made it easy to compare broadband suppliers and deals in one place. Be sure to look out for key factors like:

  • Speed and Reliability: Look for advertised speeds and customer reviews about reliability.
  • Customer Service: Quality customer support can make a big difference if you encounter issues.
  • Contract Flexibility: Consider plans with no long-term commitments or flexible terms.
  1. Understand the Switching Process

Switching broadband providers involves a few steps, but knowing what to expect can ease the process:

  • Check Compatibility: Ensure your new provider’s service works with your existing equipment, or if new equipment is needed.
  • Plan Installation: Schedule the switch during a time that won’t disrupt your daily activities.
  • Number Porting: If you have a landline, check if you can keep your existing phone number.
  1. Manage Potential Issues

Switching providers can come with challenges. Here’s how to tackle common problems:

  • Downtime: Minimize downtime by scheduling the switch during non-essential hours and notifying household members.
  • Hidden Fees: Carefully review all terms and conditions to avoid unexpected charges.
  • Service Overlap: Ensure there’s no gap between the end of your current service and the start of the new one to avoid interruptions.

Key Steps to Follow

  1. Compare Plans: Find the best deal in minutes by using our free deal checker.
  2. Check Contract Terms: Review any cancellation fees or notice periods with your current provider.
  3. Sign Up for New Service: Contact your chosen provider, sign up for a plan, and schedule installation or activation.
  4. Notify Current Provider: Inform your current provider of the switch and cancel your existing service.
  5. Set Up and Test: Follow instructions from your new provider to set up the service and ensure everything works correctly.

Ready to Switch Broadband Providers?

Now you know about how beneficial switching broadband suppliers can be, what are you waiting for?!

We’ve made it easy to compare deals from a range of suppliers in your area.

By evaluating your needs, researching providers, understanding the switching process, and managing potential issues, you can ensure a smooth transition.

For detailed comparisons and expert advice, visit Switch Experts to find the best broadband plans for your household.

A Self-Employed guide to Broadband

The Self-Employed Guide to Broadband

Reliable broadband is essential if you’re self-employed, regardless of location or industry.

Did you know that as of 2024, 4.31 million people are classed as self employed in the UK.

The most common industry for self employment is construction – and even builders need broadband to work and communicate effectively!

Efficient project management, easy client communication, and access to necessary web tools are all made possible by fast broadband.

Whether you’re working from home, an office, or while travelling, your success will rely heavily on fast broadband.

This guide covers everything you need to know about choosing and optimising your broadband deal if you’re self employed, including tips on claiming expenses and selecting the best plans.

Why Broadband Matters for the Self-Employed

As a self-employed professional, your internet connection is more than just a tool for checking emails or browsing social media. It’s the backbone of your business operations. Think about the following situations:

  • Conducting a busy video conference
  • Managing communication with your clients
  • Storing and accessing information in the Cloud
  • Having trustworthy data backup

All of the above wouldn’t be possible without internet – especially fast and reliable internet!

How to Choose a Broadband Deal?

Below, we have covered and explained the most important factors to consider when picking a broadband deal.

As a self employed worker, you have every right to be fussy about which deal powers your business – so take these points into consideration!

If you’re already eager to explore your broadband options, we’ve made it easy to compare deals for free.

Try our deal checker tool and get started today.

Speed and Reliability

The most important factors when selecting a broadband plan are speed and reliability.

Some people might be put off by a higher monthly price, but if this cost pales in comparison to the cost of lost sales or technical disruptions, you’ll soon see how worthwhile every penny is.

Depending on your work requirements, you might need different speeds:

  • Basic Usage: For tasks like emailing and browsing, speeds of 10-25 Mbps are generally sufficient.
  • Moderate Usage: For frequent video calls and streaming, aim for speeds of 25-50 Mbps.
  • High Usage: For heavy data tasks like large file uploads/downloads, or if multiple users are sharing the connection, 100+ Mbps is advisable. If you’re running a large-scale or multi-site workplace, you should look into leased line deals.

Data Allowance

While most broadband plans offer unlimited data, it’s crucial to ensure that your plan does not have any hidden caps or throttling policies that could disrupt your work during peak usage times.

Business vs. Home Broadband

Consider whether a business broadband package might be more suitable for your needs. Business plans often come with added benefits such as:

  • Better Customer Support: Faster response times in case of issues.
  • Static IP Addresses: Useful for running servers or remote access setups.
  • Enhanced Security: Additional layers of protection for sensitive data.

Claiming Broadband Expenses

As a self-employed individual, you can claim a portion of your broadband costs as a business expense.

Here’s how you can do it:

Determining the Claimable Amount

  1. Calculate Work Usage: Estimate the percentage of your broadband usage that is dedicated to business activities. This can be tricky, but keeping a usage log for a few weeks can help. Our expert business team can also help advise and guide you on this.
  2. Apply the Percentage: Multiply your total broadband bill by the percentage of work usage to determine the claimable amount.

For example, if your monthly broadband bill is £40 and you determine that 75% of your usage is for work, you can claim £30 as a business expense.

Record Keeping

Keep detailed records of your broadband bills and how you calculated the work-related usage.

This documentation is essential in case HMRC requests evidence of your claims.

Tips for Optimising Your Broadband Connection

Is your current internet deal not up to scratch? If you’ve noticed lagging and losses, we’ve got a few tips you can try:

  1. Position Your Router Strategically: Place your router in a central location to maximize signal coverage throughout your home.
  2. Use Wired Connections: Where possible, use Ethernet cables for a more stable and faster connection, especially for stationary workstations.
  3. Upgrade Your Equipment: Sometimes, upgrading to a newer router can significantly improve your connection speeds and stability. You might even simply need to update your router, instead of a full upgrade.
  4. Manage Bandwidth Usage: Prioritize work-related applications and limit bandwidth-hogging activities like streaming or large downloads during work hours.

Switching Broadband Providers

If the above tips don’t work, it’s time to consider switching to a better provider.

After all, your Wi-Fi enables your work and high-power means high productivity!

By choosing the right plan, optimising your setup, and understanding how to claim expenses, you can ensure that your internet supports your business needs efficiently.

For further assistance and expert advice on switching broadband providers, please get in touch with our team today.

You can also start searching deals instantly by using our free postcode checking tool.

 

Four signs it's time to switch broadband

Four Signs You Need A New Deal

Is it time for you to switch broadband plans?

Despite the importance of broadband, many people stick with the same plan for years. This is mostly out of reluctance to switch broadband, even if the speeds and service you receive aren’t up to scratch.

What’s more, it’s likely to have increased in price, too!

If you’re experiencing slow speeds, frequent disruptions, or simply have had enough of your monthly broadband bill rising, it may be time to consider switching to a new plan.

Here are four signs that indicate it’s time to switch broadband plans:

Slow Speeds and Poor Performance:

One of the most frustrating signs that it’s time to switch broadband plans is consistently slow speeds and poor performance. If you find yourself waiting ages for web pages to load, experiencing buffering when streaming videos, or struggling to download files, it’s a clear indication that your current plan isn’t delivering the speeds you need. With advancements in broadband technology, faster speeds are becoming more accessible and affordable. By switching to a plan with higher speeds, you can enjoy a smoother online experience and get more done in less time.

Your Internet Habits Are Changing:

Do you have more guests or internet users living with you? Maybe you or a family member plan to work from home and consequently will rely on the internet more. Perhaps your existing broadband plan was suitable when you first signed up, but higher usage will need a faster deal to keep everyone happy!

Frequent Service Disruptions:

Another tell-tale sign that it’s time to switch broadband plans is experiencing frequent service disruptions. If you’re constantly losing connection, experiencing dropouts, or encountering downtime, it’s not only frustrating but also disruptive to your daily activities. While occasional disruptions are to be expected, especially during maintenance or unforeseen circumstances, if it’s happening regularly, it’s a sign that your current provider may not be delivering the reliability you need. Switching to a more dependable provider or a plan with better infrastructure and support can help minimize disruptions and keep you connected when it matters most.

Paying Too Much for Your Service:

Lastly, if you’ve noticed your bill increasing consistently, without an upgraded service level in return, it’s a clear indication that it’s time to switch. With the competitive nature of the broadband market, there are often better deals and promotions available that offer similar speeds for less. Take the time to compare broadband plans with our free tool to see if you could be getting better value for your money. Many providers offer introductory offers, discounts for bundling services, or incentives for switching.

Don’t settle for subpar broadband – make the switch today and enjoy a smoother, more reliable online experience.

Have You Seen A Better Broadband Deal?

Although we understand how tempting some new deals can be, we often advise waiting until your contract ends.

Get in touch with your chosen new provider approximately a month before your contract expires.

If you’re still within your initial broadband contract period, you may incur charges until the contract ends or face an exit fee.

It’s worth enquiring with your provider about any incentives to remain, however, these are often reserved for new customers only.

Is It Possible To Switch Broadband For Free?

You can switch broadband providers without penalty if you’re not receiving the advertised broadband speeds promised when you initially signed up. Additionally, you should have the option to switch all components of your bundle, including any associated products.

Ofcom advises that if there’s a persistent issue on your provider’s network and it remains unresolved for more than 30 days, you have the right to switch providers without facing a penalty.

How Much Will My Exit Fees Cost?

If you wish to change providers before your contract term ends, you might be charged the remaining balance until the agreed-upon term concludes and/or a cancellation fee.

Your current provider should provide you with a breakdown of the exit fee. In general, this charge is typically based on remaining contract length and how many days you have been billed for in advance.

We also urge customers to return any equipment, such as routers, to avoid added charges.

Speak to our team to find out more about the broadband switching process.