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The Hidden Costs of Broadband Contracts

You see an incredible broadband deal – lightning-fast speeds for a bargain price and seemingly no hidden fees.

Suddenly, you’re being charged for things you didn’t expect: installation fees, equipment rental, and even mysterious mid-contract price increases.

Sound familiar? You’re not alone.

Broadband contracts are notorious for hiding unexpected charges in the fine print—and unfortunately, many people don’t find out until it’s too late.

As of 2025, Ofcom made it mandatory for broadband suppliers to always clearly state when price rises or inflation will occur during a customer’s contract.

Despite this, a lot of people are still getting caught out!

At Switch Experts, we believe your broadband should be transparent, straightforward, and exactly what you agreed to.

Here’s how to avoid any hidden fees, and why using our service could save you money (and stress).

The Most Common Hidden Fees in Broadband Contracts

Even the most trusted household broadband providers can include these common hidden costs:

Activation or Installation Fees

These are often disguised as “setup charges” and may be added to deals that are advertised as free or discounted. It’s not uncommon to see a surprise £30–£60 fee on your first bill—even when the ad said “no upfront cost.”

Router Rental Charges

Some providers will loan you a router for “free” but then charge you a monthly rental fee that adds up over time. This can tack on an extra £5–£10 a month, quietly increasing your total annual cost.

Early Termination Fees

Want to cancel early because the service isn’t right for you? Expect to pay. Many providers charge for the remaining months of the contract, which can reach into the hundreds if you’ve signed up for a long-term deal.

 Mid-Contract Price Hikes

This is perhaps the sneakiest of them all. Some broadband providers include terms that allow them to increase your price during your contract – often in line with inflation plus a few percentage points. That cheap deal you signed up for could become far less attractive after 6–12 months. Luckily, suppliers now have to be transparent when mid-contract price hikes are included – but it doesn’t make them less bothersome!

Why Do Providers Hide Fees?

The broadband industry is highly competitive, and providers know that low advertised prices attract customers.

Unfortunately, those attractive prices often mask the true cost of the service.

The real money is made through add-ons, penalties, and price escalations that many customers don’t notice until they’ve already signed on the dotted line.

These tactics are frustrating—and sometimes feel intentionally misleading. That’s why it’s so important to know what to look for and ask the right questions.

How to Avoid Hidden Broadband Costs

Here are some simple ways to avoid getting caught out:

  • Use Trusted Comparison Tools: Look for platforms (like Switch Experts!) that clearly break down the total cost of the contract, not just the base monthly price.
  • Ask Directly About All Fees: Before signing anything, request a full breakdown of all potential charges, including installation, equipment, early exit, and any price review clauses.
  • Avoid Long Contracts Without Guarantees: If a contract is 24 months or longer, ensure the price is fixed for the entire period.
  • Know Your Cancellation Rights: Most broadband contracts come with a 14-day cooling-off period. Use this time to review everything and change your mind if needed.

The Switch Experts Advantage

We believe in total clarity.

When you use Switch Experts, you’re not just seeing a price – you’re seeing a complete picture.

– We calculate your monthly bill, any set up fees, and advise on what speeds you can realistically expect
– Tailored offers are delivered directly to you
– Our experts are on-hand every step of your switch to ensure you are content with your new supplier.

In short, we do the digging for you so you can switch with confidence.

Don’t Let Hidden Fees Eat Into Your Savings

Choosing a broadband provider should be simple and straightforward.

At Switch Experts, we’re here to take the confusion out of the process.

Next time you switch, make sure you’re not just getting a great deal – but a fairly priced one.

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Broadband & Mobile Price Hikes: What You Need to Know

Broadband mobile price hikes

If you’re in the UK, brace yourself – broadband and mobile price hikes are on the way this month.

You’ve probably received a text or email from your provider detailing how much extra you’ll be paying.

But what do these increases actually mean for you?

How Much More Will You Pay?

Price hikes vary depending on your contract.

If you’re on an inflation-linked plan, your broadband bill could increase by an average of £21.99 per year, as reported by the Standard.

For some newer contracts, you could see even steeper rises of up to £42 per year.

Mobile bills are also set to rise by £15.90 per year.

However, providers aren’t increasing prices for customers on social tariffs, such as those on Universal Credit.

Why are Broadband Prices Rising?

Broadband prices in the UK are set to rise in April 2025 due to inflation, increasing operational costs, and new Ofcom regulations requiring providers to clearly state any price hikes upfront.

Many contracts now include fixed annual increases instead of inflation-linked rises, ensuring customers know what to expect.

Providers like Virgin Media have already announced set monthly increases, while others adjust prices to cover infrastructure and service improvements.

Breakdown of UK Provider Price Increases:

BT, EE & Plusnet

£1.50 – £4/month (Joined or upgraded after 10 April 2024)
6.4% increase (Joined or upgraded on or before 9 April 2024)

O2

£1 – £1.80/month (Pay-monthly mobile plans)
£0.75/month (Smartwatches, tablets & mobile broadband)

Sky

6.2% increase (Broadband & TV, including Sky Stream & Glass)
£1.50/month (Out-of-contract mobile plans)

TalkTalk

£3/month (Joined/upgraded after 12 August 2024)
6.2% increase (Joined/upgraded before 11 August 2024)
2.5% increase (Fixed Price Plus, out-of-contract, from 1 April 2025)

Three

£1 – £2/month (Mobile plans, joined/upgraded from 8 September 2024)
£2/month (Broadband plans, joined/upgraded from 8 September 2024)
6.4% increase (Joined/upgraded between November 2022 – September 2024)

Virgin Media

£3.50/month (Broadband, landline & TV, joined/upgraded from 9 January 2025)
Up to 7.5% increase (Joined/upgraded on or before 8 January 2025)

Vodafone

£1 – £3/month (Broadband, mobile, tablet & smartwatch plans, joined/upgraded on or before 2 July 2024)
6.4% increase (Joined/upgraded on or before 1 July 2024)

Community Fibre

No price hikes.

Hyperoptic

No price hikes.

Will New Contracts Be Hit by Price Hikes?

Yes – signing a new deal doesn’t necessarily protect you from annual price increases.

Many broadband providers include inflation-linked rises, meaning your bill could go up even within your contract term.

However, some providers offer fixed-price contracts, ensuring your monthly cost stays the same throughout your agreement.

Before committing to a new broadband deal, always check the terms carefully, especially the provider’s price rise policy, so you know exactly what to expect.

Are You Overpaying? Time to Check Your Contract!

If you’re out of contract, you’re free to switch providers now and see what you could save.

Even if you’re still tied in, it’s worth checking if haggling or switching to a different plan is possible – but remember to be aware of exit fees.

Check your contract terms and conditions to see if cancellation or switching will cost you.

Many broadband and mobile customers get rolled onto expensive tariffs without realising, paying far more than they need to.

If that’s you, there’s no penalty for leaving, so now’s the time to see if you can get a better deal.

Want to explore better deals?

Now’s the time to act!

What to Do Next:

– Compare the best deals – Use our tools to find the cheapest Broadband and Mobile offers.

– Try haggling – If you prefer to stay with your current provider, a bit of good old fashioned haggling help you negotiate a better price.

– Switch if they won’t budge – If your provider won’t match or beat what’s available elsewhere, it’s time to move. Our switching guides make it easy.

It’s important to note – if you’re on an inflation-linked contract and do nothing when it ends, you’ll stay on the same terms until you switch.

New customers often get the best rates – so why not see what’s out there?

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3 Signs You Need to Upgrade Your Business Broadband

3 signs that you need to upgrade your business broadband

3 Signs It’s Time to Upgrade

Reliable, fast broadband is vital for any modern business.

However, as your needs change, your current package may no longer meet your requirements.

A report from ThinkBroadband recently found that as many as 45% of small-to-medium businesses are still stuck with consumer-grade broadband – which simply isn’t up to the job for professionals.

Here are three key signs it might be time to upgrade and switch:

Frequent Connectivity Issues are Hurting Productivity

Poor internet speeds or regular outages disrupt daily operations and hurt productivity. If troubleshooting with your provider hasn’t resolved these problems, it may be time for an upgrade, especially to fibre broadband or leased lines that offer more reliable connections.

 Your Bandwidth Doesn’t Meet Growing Demands

As your business expands, you’ll need more bandwidth for tasks like cloud computing, video conferencing, and remote working. Even simply growing the number of employees on your team will put a bigger strain on your broadband speed. If your internet performance is sluggish, consider switching to a plan with higher speeds and scalability options.

You’re Paying for Unused Services

Many businesses overpay for features they no longer need, like phone line bundles or unnecessary add-ons. Reassess your plan and speak to our experts to see if your plan is well suited.

How to Switch Business Broadband

Switching business broadband deals in the UK is a straightforward process. In some cases, it might involve early termination fees, making it important to review your contract terms.

Once you know where you stand, you can compare new providers to find a deal tailored to your business. With the help of our experts, the switch over process becomes effortless and simple as we handle it all from start to finish.

In most cases, the new provider will handle the transition, ensuring minimal disruption. Having a backup option like 4G broadband can help ensure continuity during the switch.

Reasons to Upgrade Your Business Broadband

Upgrading to high-quality business broadband can have a significant impact on your operations.

Here are some key reasons to consider making the switch:

Faster Speeds for Greater Efficiency

Slow internet connections can cause bottlenecks, affecting productivity.

With faster broadband, tasks such as large file transfers, video conferencing, and cloud-based activities become quicker and more seamless, allowing your team to work without interruption.

Enhanced Reliability and Uptime

Downtime can be costly for any business.

A high-quality broadband service typically comes with better reliability and fewer outages, ensuring that your business stays connected. This is crucial for businesses relying on real-time communication or constant online presence.

Supports Business Growth

As businesses grow, so do their demands for data.

An upgraded broadband plan with higher bandwidth can handle the increased traffic, such as multiple employees accessing the internet simultaneously, using VoIP services, or working with heavy data applications, ensuring smooth operations.

Improved Security

Premium business broadband packages often include advanced security features like firewalls, anti-virus software, and data encryption.

This helps safeguard sensitive business information and protects against cyber threats.

Better Customer Experience

Businesses that rely on online services, like e-commerce or customer support platforms, benefit from faster loading times and stable connections.

This results in a more pleasant experience for your customers, whether they are browsing your website or engaging with your support teams.

Cost Efficiency Over Time

While your broadband upgrade might involve an initial cost, the improved efficiency, reduced downtime, and better support for growth can result in long-term savings.

Find a new Business Broadband Deal With Switch Experts

If any of these issues sound familiar, it’s time to explore better broadband options that support your business’s growth, improve performance, and cut unnecessary costs.

What’s more, it won’t take half as long as you think it will!

Looking to switch? Get in touch for tailored advice and recommendations.

You can also use our free deal checker to start comparing offers right away.

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The Ultimate Guide to Switching Broadband Provider

The Ultimate Guide to Switching Broadband

Your Expert Guide on Switching Broadband

Switching broadband providers can seem like a hassle, but it can lead to faster speeds, better reliability, and significant savings.

Whether you’re frustrated with slow internet, looking for a better deal, or simply curious about your options, we will walk you through everything you need to know.

Read on and get ready to make a smooth transition to a new broadband provider.

Why Switch Broadband Providers?

 How do you know if you would benefit from switching broadband providers? If your contract is ending, it’s certainly in your best interests to look around!

This is especially true if your internet needs have changed, or you’re no longer content with the service and price of your previous supplier.

According to Broadband Genies, 20% of consumers say that they haven’t switched deals because they can’t find a better plan.

This is why we’ve made it easy to switch deals with ease and stay committed to finding tailored plans for every customer.

To contrast the point that we discovered above, we also found that according to Uswitch, 71% of people found switching to be easy – and a further 72% actually saved money as a result!

We’ve covered a few more benefits that you will reap by switching broadband providers with us.

Better Speeds

Internet usage has increased dramatically with more devices and data-intensive activities like streaming and online gaming.

If your current provider can’t keep up, switching to a faster plan can make a huge difference.

Cost Savings

New customer deals and promotional offers can provide substantial savings.

Oftentimes, the cheapest and most feature-rich deals are reserved exclusively for new customers.

Even if you’re satisfied with your current speed, switching providers can reduce your monthly bill – potentially by almost £100 per year!

Improved Reliability

If you frequently experience outages or slowdowns, it might be time to look at switching broadband providers. Lags and loading screens simply won’t do – especially if you live in a busy house!

A reliable connection is essential for everything from remote work to online education and entertainment.

Enhanced Features

New providers may offer perks like enhanced security features, superior customer support, or added benefits such as bundled services.

If your current deal is lacking some of these perks, it could be time to branch out.

Key Considerations When Switching

  1. Evaluate Your Needs

Understanding your internet usage will help you choose the right plan. Consider:

  • Speed: Determine the download and upload speeds required based on your activities. For basic browsing and email, 10-25 Mbps might be enough. For streaming and gaming, look for 50-100 Mbps.
  • Data Allowance: Ensure the plan has enough data to cover your usage without hidden caps.
  • Contract Terms: Check the length of the contract and any early termination fees with your current provider.
  1. Research Providers

We’ve made it easy to compare broadband suppliers and deals in one place. Be sure to look out for key factors like:

  • Speed and Reliability: Look for advertised speeds and customer reviews about reliability.
  • Customer Service: Quality customer support can make a big difference if you encounter issues.
  • Contract Flexibility: Consider plans with no long-term commitments or flexible terms.
  1. Understand the Switching Process

Switching broadband providers involves a few steps, but knowing what to expect can ease the process:

  • Check Compatibility: Ensure your new provider’s service works with your existing equipment, or if new equipment is needed.
  • Plan Installation: Schedule the switch during a time that won’t disrupt your daily activities.
  • Number Porting: If you have a landline, check if you can keep your existing phone number.
  1. Manage Potential Issues

Switching providers can come with challenges. Here’s how to tackle common problems:

  • Downtime: Minimize downtime by scheduling the switch during non-essential hours and notifying household members.
  • Hidden Fees: Carefully review all terms and conditions to avoid unexpected charges.
  • Service Overlap: Ensure there’s no gap between the end of your current service and the start of the new one to avoid interruptions.

Key Steps to Follow

  1. Compare Plans: Find the best deal in minutes by using our free deal checker.
  2. Check Contract Terms: Review any cancellation fees or notice periods with your current provider.
  3. Sign Up for New Service: Contact your chosen provider, sign up for a plan, and schedule installation or activation.
  4. Notify Current Provider: Inform your current provider of the switch and cancel your existing service.
  5. Set Up and Test: Follow instructions from your new provider to set up the service and ensure everything works correctly.

Ready to Switch Broadband Providers?

Now you know about how beneficial switching broadband suppliers can be, what are you waiting for?!

We’ve made it easy to compare deals from a range of suppliers in your area.

By evaluating your needs, researching providers, understanding the switching process, and managing potential issues, you can ensure a smooth transition.

For detailed comparisons and expert advice, visit Switch Experts to find the best broadband plans for your household.

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Four Signs That It’s Time To Switch Broadband Plans

Four signs it's time to switch broadband

Four Signs You Need A New Deal

Is it time for you to switch broadband plans?

Despite the importance of broadband, many people stick with the same plan for years. This is mostly out of reluctance to switch broadband, even if the speeds and service you receive aren’t up to scratch.

What’s more, it’s likely to have increased in price, too!

If you’re experiencing slow speeds, frequent disruptions, or simply have had enough of your monthly broadband bill rising, it may be time to consider switching to a new plan.

Here are four signs that indicate it’s time to switch broadband plans:

Slow Speeds and Poor Performance:

One of the most frustrating signs that it’s time to switch broadband plans is consistently slow speeds and poor performance. If you find yourself waiting ages for web pages to load, experiencing buffering when streaming videos, or struggling to download files, it’s a clear indication that your current plan isn’t delivering the speeds you need. With advancements in broadband technology, faster speeds are becoming more accessible and affordable. By switching to a plan with higher speeds, you can enjoy a smoother online experience and get more done in less time.

Your Internet Habits Are Changing:

Do you have more guests or internet users living with you? Maybe you or a family member plan to work from home and consequently will rely on the internet more. Perhaps your existing broadband plan was suitable when you first signed up, but higher usage will need a faster deal to keep everyone happy!

Frequent Service Disruptions:

Another tell-tale sign that it’s time to switch broadband plans is experiencing frequent service disruptions. If you’re constantly losing connection, experiencing dropouts, or encountering downtime, it’s not only frustrating but also disruptive to your daily activities. While occasional disruptions are to be expected, especially during maintenance or unforeseen circumstances, if it’s happening regularly, it’s a sign that your current provider may not be delivering the reliability you need. Switching to a more dependable provider or a plan with better infrastructure and support can help minimize disruptions and keep you connected when it matters most.

Paying Too Much for Your Service:

Lastly, if you’ve noticed your bill increasing consistently, without an upgraded service level in return, it’s a clear indication that it’s time to switch. With the competitive nature of the broadband market, there are often better deals and promotions available that offer similar speeds for less. Take the time to compare broadband plans with our free tool to see if you could be getting better value for your money. Many providers offer introductory offers, discounts for bundling services, or incentives for switching.

Don’t settle for subpar broadband – make the switch today and enjoy a smoother, more reliable online experience.

Have You Seen A Better Broadband Deal?

Although we understand how tempting some new deals can be, we often advise waiting until your contract ends.

Get in touch with your chosen new provider approximately a month before your contract expires.

If you’re still within your initial broadband contract period, you may incur charges until the contract ends or face an exit fee.

It’s worth enquiring with your provider about any incentives to remain, however, these are often reserved for new customers only.

Is It Possible To Switch Broadband For Free?

You can switch broadband providers without penalty if you’re not receiving the advertised broadband speeds promised when you initially signed up. Additionally, you should have the option to switch all components of your bundle, including any associated products.

Ofcom advises that if there’s a persistent issue on your provider’s network and it remains unresolved for more than 30 days, you have the right to switch providers without facing a penalty.

How Much Will My Exit Fees Cost?

If you wish to change providers before your contract term ends, you might be charged the remaining balance until the agreed-upon term concludes and/or a cancellation fee.

Your current provider should provide you with a breakdown of the exit fee. In general, this charge is typically based on remaining contract length and how many days you have been billed for in advance.

We also urge customers to return any equipment, such as routers, to avoid added charges.

Speak to our team to find out more about the broadband switching process.

 

 

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How To Pick The Right Business Broadband Deal

How to pick the right business broadband deal

Delve Into the World of Business Broadband

How to Choose the Right Business Broadband Deal

In today’s digital world, a reliable business broadband connection is the backbone of any thriving company or brand.

Whether you’re a budding start-up or a seasoned enterprise, the right broadband deal can mean the difference between streamlined operations and frustrating setbacks.

With a myriad of providers and packages vying for your attention, the task of selecting the perfect broadband deal can seem daunting.

But fear not, as we’re here to guide you through the maze and empower you to make an informed choice for your business.

Did you know that according to McKinsey & Company, businesses that invest in high-speed broadband  see an average increase of 25% to their market share.

With the right business broadband deal, you can become limitless!

Understanding the Significance

Before delving into the specifics, let’s underscore the importance of choosing the right business broadband deal. Robust Wi-Fi is not merely a convenience but a fundamental necessity for modern businesses. It facilitates seamless communication, supports data-intensive operations, and enables you to stay agile in a competitive landscape. Conversely, a subpar connection can hamper productivity, disrupt workflows, and impede growth prospects.

Evaluating Providers and Past Reviews

When embarking on your quest for the ideal broadband deal, it’s imperative to assess providers based on their track record and customer feedback. Review platforms and even Google offer invaluable insights into the experiences of past users. This includes shedding light on crucial aspects such as network reliability, customer service responsiveness, and overall satisfaction. By heeding the experiences of others, you can gain a clearer understanding of which providers are best positioned to meet your business needs.

Considering Add-Ons and Extras

While cost is undeniably a key consideration, it’s equally important to evaluate the value proposition offered by different broadband deals. Beyond the basic service, consider the add-ons and extras offered by your supplier. From cybersecurity solutions to bundled packages encompassing business phone and mobile usage, these supplementary features can significantly enhance the utility of your broadband connection. By carefully weighing the benefits of these additional offerings, you can maximise the value derived from your investment.

Leveraging Switch Experts

In navigating the complex landscape of broadband deals, don’t underestimate the value of seeking guidance from our Experts. These professionals have years of industry knowledge to steer you towards options that align with your business objectives and budgetary constraints. By leveraging their insights and recommendations, you can navigate the decision-making process with confidence, knowing that you’re making a well-informed choice tailored to your specific needs.

Find your New Business Broadband Deal

In conclusion, selecting the right broadband deal for your business demands a strategic approach and careful consideration of various factors.

By evaluating providers based on past reviews, considering add-ons and extras, and seeking guidance from Switch Experts, you can chart a course towards enhanced connectivity and productivity.

Remember, investing in a reliable broadband connection isn’t just about fulfilling a basic need—it’s about empowering your business to thrive in a competitive world.

So, take the time to explore your options, weigh the pros and cons, and embark on your journey towards seamless connectivity and success.

 

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Our Expert Money Saving Tips for 2024

Money saving tips 2024

Our Finance Tips for 2024

In 2024, as living costs continue to rise, it’s crucial to examine our money saving habits thoroughly.

For most bill payers, this includes your phone bills, broadband, energy efficiency, and subscriptions.

Aside from obvious money saving strategies, such as budgeting, we’ve highlighted a few less common hacks to help you save money.

Let’s explore some strategies to optimise money saving for each category:

Phone Expenses

With mobile phone ownership exceeding 90% and landline usage declining, it’s time to reassess our phone bills. Here are some tips to consider:

  • Check your contract status to see if you’re overpaying.
  • Explore options like switching providers or negotiating better deals.
  • Consider social tariffs for cheaper broadband if eligible.
  • Opt for SIM-only plans, especially if you own a handset.
  • If you still rely on your landline, bundle your services to save up to 34%.

Broadband Bills

A more complex tip which involves initial costs before money saving is transitioning to fibre broadband.

Overall, it offers better value in the long run, providing faster speeds when most needed.

This is especially true if you experience losses due to poor broadband. This includes not being able to work remotely, or having a smart home security hub that frequently drops out or disconnects.

To read more please visit our previous blog post.

Other ways to optimise your broadband expenses include:

  • Negotiating your broadband deal strategically, especially when your contract is ending or during promotional periods.
  • Research competitor offers and use them as leverage during negotiations.
  • Clearly express dissatisfaction with your current package and your willingness to switch providers if necessary. This can sometimes lead to compensatory money.
  • Highlight your loyalty as a long-term customer to inquire about loyalty discounts.
  • Utilize online tools and forums for additional support and guidance.

Energy Efficiency

Improving energy efficiency not only lowers utility bills but also reduces environmental impact. Here are some energy-saving tips:

  • Invest in energy-efficient appliances like LED light bulbs and smart thermostats.
  • Ensure proper home insulation to prevent heat loss.
  • Optimise heating and cooling by adjusting thermostat settings and installing programmable thermostats.
  • Adopt energy-saving habits in your daily life. This includes turning off lights and electronics when not in use.
  • Use your washing line or clothes maiden instead of a tumble drier.
  • Explore renewable energy sources like solar panels or wind turbines.

Subscriptions

Managing subscriptions efficiently can lead to significant savings. Here are some of our helpful tips:

  • Regularly review your subscriptions to assess their value.
  • Bundle services for discounts.
  • Negotiate better deals with subscription providers.
  • Take advantage of free trials to test services before committing.
  • Share subscription accounts with family or friends to split costs.
  • Opt for annual payments for additional discounts.
  • Keep track of renewal dates and use discounts or coupons to save money.
  • Downgrade plans if you’re not fully utilising higher-tier subscriptions.
  • Explore free or lower-cost alternatives to paid subscriptions.

By implementing these strategies, you can better manage your budget and achieve long-term financial stability in 2024 and beyond.

Which Expenses are Going up in 2024?

Unfortunately, annual inflation is common – and 2024 will be no exception.

We’ve covered the main household costs due to soar this year and advised on how to counteract them.

Council Tax

Council tax, a major monthly expense, typically increases in April.

While Scotland enjoys a freeze until April 2025, the rest of the UK awaits news.

Councils in England can hike taxes up to 5% annually, potentially adding £103 to the average bill.

Despite calls for fairer collection methods, missed payments can still lead to consequences.

Explore options like payment rescheduling, hardship relief, tax reduction, or challenging your property’s valuation.

TV Licence Fee

TV licence fees are set to rise to £169.50 in April, a £10.50 increase.

This is below the expected inflation-linked rise, offering some relief.

Renewing before April can lock in the current price.

Additionally, individuals over 75 receiving Pension Credit are eligible for a free licence.

Energy Bills

Energy bills may surge by up to 5% in January due to rising energy price caps.

Mitigate costs by ensuring accurate meter readings, questioning changes, and adopting energy-saving habits.

Mobile and Broadband

Mid-contract price hikes are common in mobile and broadband contracts, with some providers planning increases of over 8% in 2024.

Explore switching to a provider without mid-contract rises or negotiate with your current provider for a better deal.

Insurance Premiums

Home and car insurance premiums have soared, with the average quoted price rising significantly.

Shop around for better deals, consider annual policies, and compare ratings to find the best insurance options.

Mortgages

Mortgage rates have increased, driven by a freeze in the base rate.

Consider switching deals if nearing the end of a fixed term, or, seek advice from a mortgage broker to navigate your options effectively.

We recommend staying in the loop by checking out local money saving sites and news outlets.

Your suppliers also have a duty to inform you about any upcoming price hikes.

Cut your Household Bills With Switch Experts

Ready to find a new fast and affordable broadband provider?

In just a few clicks, we can help you see how much you could be saving on your broadband bills.

Simply search your postcode and browse our latest available deals.

 

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Fibre Broadband VS ADSL Broadband

Fibre VS ADSL Broadband

Fibre VS ADSL Broadband

Which deal is right for your household – fibre or ADSL broadband?

The world of Internet connectivity is ever developing since lockdown, with many still opting to work from home.

One key question we should all consider is the choice between Asymmetric Digital Subscriber Line (ADSL broadband) and Fibre broadband; considering various aspects of performance, cost, and environmental impact.

What is ADSL Broadband?

ADSL relies on landline phone connections and has long been the go-to broadband option for households globally.

According to a 2022 Ofcom report, the average download speed for ADSL broadband stands at 12.6Mbps, a figure that can vary based on geographical location, with rural and urban disparities coming into play.

While ADSL holds its ground with advantages such as widespread availability and easy installation, it is not immune to challenges. One notable drawback is the potential for congestion on phone lines during peak hours.

As multiple users share the same line, it can lead to a reduction in broadband speeds, making it less than ideal for households with high data demands during busy periods – i.e. working from home or streaming Netflix after a long day.

What is Fibre Broadband?

Fibre broadband, a technological leap that has gained momentum as phone lines become less essential in the era of mobile phones.

Fibre offers a range of benefits that address the limitations of ADSL. Its significantly faster internet speeds provide a remedy to congestion issues faced by ADSL users.

Moreover, Fibre’s use of silicon dioxide in optic cables makes it a more sustainable and environmentally friendly solution compared to the copper wires used in ADSL.

How are the Two Types of Broadband Different?

Essentially both options do the same thing with the main difference being in the technology underpinnings. ADSL relies on copper wires, a technology that has been in use for decades.

In contrast, Fibre broadband utilises fibre optic cables, either from street cabinets or directly to homes, ushering in a new era of connectivity that promises faster and more reliable internet.

Fibre VS ADSL – Which One Do I Need?

The burning question on many minds is, “Which option is more cost-effective?”

While the initial costs of Fibre broadband, including installation, might seem higher, the long-term benefits make it a more economical choice. The faster and more reliable connection supports multiple devices seamlessly, ensuring uninterrupted broadband speed.

If a loss of internet would have a negative effect on your day-to-day or cause major interruptions to remote working/ smart home security settings, then we believe that fibre is worth every penny – even if just for peace of mind!

Additionally, choosing Fibre contributes to a greener energy output, aligning with the growing trend towards environmentally conscious choices.

Our Expert Broadband Opinion

Fibre broadband has emerged as the gold standard in internet connectivity, offering significant advantages over traditional ADSL technology. Here’s why we believe fibre broadband is the superior choice:

Blazing Fast Speeds:

Fibre broadband delivers unparalleled speed and reliability, offering lightning-fast download and upload speeds compared to ADSL. With fibre-optic cables capable of carrying vast amounts of data at incredible speeds, users can enjoy seamless streaming, gaming, and downloading without buffering or lag.

Consistent Performance:

Unlike ADSL broadband, which relies on copper telephone wires and is susceptible to signal degradation over long distances, fibre broadband provides consistent performance regardless of your proximity to the exchange. This means users can experience reliable connectivity and consistent speeds, even during peak usage times.

Future-Proof Technology:

As technology continues to evolve, fibre broadband represents a future-proof investment in connectivity. With the capacity to support emerging technologies like 4K streaming, virtual reality, and the Internet of Things (IoT), fibre broadband ensures that users remain at the forefront of digital innovation.

Symmetrical Upload and Download Speeds:

One of the key advantages of fibre broadband is its symmetrical upload and download speeds. Unlike ADSL, which typically offers slower upload speeds, fibre broadband provides equal bandwidth for both uploading and downloading data, making it ideal for activities like video conferencing, cloud storage, and online collaboration.

Enhanced Reliability:

Fibre-optic cables are less susceptible to interference from external factors like electromagnetic interference and inclement weather, resulting in enhanced reliability and uptime compared to ADSL. This increased resilience ensures that users can stay connected when they need it most, without interruptions or dropouts.

Keen to receive tailored broadband advice from our experts today?

Learn more and get in touch.

Find the Right Broadband Deal Today

While ADSL broadband remains a reliable and cost-effective option for many, Fibre broadband emerges as a forward-looking, high-performance solution that aligns with the increasing demands of modern connectivity.

In conclusion, the tussle between ADSL and Fibre broadband is not merely a battle of speed but a comprehensive evaluation of factors such as reliability, environmental impact, and long-term cost-effectiveness. As technology advances and becomes more integral to our daily lives, the shift towards Fibre broadband seems not only logical but also essential.

Embrace future-ready internet infrastructure that meets the demands of a digitally connected world.

What’s more, with our free deal finder tool and unbiased expert advice, it’s easier than ever to find an affordable fibre deal.

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Your Broadband Cancellation Explained

Broadband Cancellation Explained

How to Cancel Your Broadband

Broadband cancellation can seem daunting.

However, when you’re informed, you’ll soon realise that there’s nothing to fear!

Gone are the days of intense over-the-phone haggling, chasing emails, or sifting through contracts.

Our experts know just how seamless the broadband cancellation process can be.

In this detailed guide, we’ll walk you through the essential steps and considerations to make.

Are You at the End of Your Contract?

If you’re approaching the end of your broadband contract, you’re in the perfect position! Several weeks before your end-date, you will be notified by your supplier, who will let you know what your options are for next steps (this will either be through email or phone calls.)

Your supplier may offer you alternative deals on the same network – especially if they value loyalty! However, if you’ve got your eye on a competitor, stay resilient to their offers, and insist on broadband cancellation.

Whether you pick a new deal with the same supplier, or switch brands entirely, it’s crucial that you don’t stay put! Letting your deal auto-renew could cost you anywhere up to between 9% – 60% more per year.

Are You Mid-Contract?

Mid-contract broadband cancellations are known to be a bit trickier – and regrettably more costly!

Your first step is to review all your contract terms in detail. Take note of the contract length, cancellation fees, and notice period required by your provider. You should also carefully consider other obligations, such as your notice period and cancellation fees.

Unfortunately, it’s more common than not that you will face early exit fees. However, you can ensure that these costs are as low as possible by promptly returning any equipment (such as a router) to your supplier. Follow any instructions listed in your contract and this will help you to avoid extra charges.

Once you’re armed with this information, contact your supplier, and clearly express your intention to cancel.

It’s also crucial that you document the entire broadband cancellation process, including any emails/written requests and reference numbers. This documentation is highly valuable, should any discrepancies occur.

Is it Possible to Cancel Mid-Contract Without Fees?

Escaping a broadband contract without facing fees can be tricky, but it’s not impossible.

Here are a few examples of scenarios in which your broadband cancellation would be free:

  • Negotiate your way out: If you’re dissatisfied with your current package, try haggling with your provider. They may offer you a better deal or increased speeds to keep you. Check out our Broadband Haggling Guide for expert tips on slashing your bills.

 

  • Changes in terms: If your provider alters the terms of your contract, like significant price hikes, you might have grounds to leave without penalties. While annual price increases are common, significant changes beyond what’s stated in your agreement could give you an out.

 

  • Service faults: If your provider fails to deliver the promised minimum speeds, you have rights under Ofcom’s Code of Practice. Log a fault with your provider, and if they can’t resolve it within a reasonable timeframe, typically 30 days, you can exit the contract penalty-free.

 

  • Cooling-off period: Don’t forget about the cooling-off period! If you’re still within the first 14 days of your contract, you can cancel for any reason without facing penalties.

Our expert advisors can speak to you in-depth to help you understand your specific situation and your rights.

Ready to Switch and Save Today?

Broadband cancellation requires careful planning if you want to avoid extra fees or hassle.

Timing and contractual terms are everything. Whatever your situation, our experts are dedicated to helping advise and guide you every step of the way.

Stuck in a subpar contract? We can speak to your supplier and see if you’re entitled to leave.

If your exit fees are too high, we can help you make a switching plan for the near future.

Ready to switch today?

Don’t wait any longer – start browsing the latest offers here and see how much you could save.

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Your Guide to Mid-Contract Broadband Price Hikes

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Locked in and paying more?

Mid-contract broadband price hikes can leave you scratching your head and clutching your wallet.

Regrettably, they’re becoming more prevalent across internet suppliers.

We’ve got you covered, from the fine print behind price hikes to practical tips to help you dodge them.

Our experts are eager to break down the puzzles around mid-contract broadband pricing rises so that you can stay on top of digital connectivity, whilst keeping control of your budget.

When did Broadband Prices Increase?

You may have noticed that your monthly broadband price has quietly increased since April.

If you haven’t already, it’s a good idea to check your most current bill as soon as you can.

This latest price hike is the result of a significant increase in inflation that began in 2023.

As a result, a sizeable portion of subscribers have seen an unexpected increase in their monthly charges.

In some cases, this is up to 15%—a huge price increase that coincides with an ongoing cost of living crisis.

Even if you’ve agreed to a fixed monthly rate throughout your contract period, price rises are becoming regrettably common nationwide.

According to a recent Which? survey, customers could face an uplift of over £100 per year as a result of recent mid-contract broadband price hikes.

What are Mid-Contract Broadband Price Hikes?

Mid-contract broadband price rises are the act of increasing your current monthly price, whilst you are still in the middle of your contract.

Typically occurring annually, these adjustments are linked to the Consumer Price Index (CPI) inflation rate, which is published each January.

This amalgamation often results in an annual price increase of approximately 4-5%, regardless of the initial rate you agreed upon when entering your contract.

Price rises are imposed to help suppliers offset the mounting costs associated with running a business and providing their internet service.

However, the anomaly in 2023 emerged due to an unusually high CPI rate of 10.5% recorded in January.

As a result, the ensuing broadband contract price adjustments for 2023 exceeded the norm and left a lot of us reeling.

Some prices rose by a shocking 14.4% this year!

Can I Switch Deals if my Bill Goes up?

You might be thinking “Well, surely I can just switch deals to avoid any mid-contract broadband price hikes?”

It’s unfortunately not always that simple.

This depends on the contract you signed up for with your existing supplier.

When you take out a new broadband deal, you agree to accept the terms and conditions put in place by your supplier.

These days, most T&Cs tend to mention that their prices will increase mid-contract, in line with inflation.

This might be tucked away within the fine print of your contract, or maybe your supplier will be more upfront about it.

Either way, we always recommend re-reading your contract in detail – even if it feels like a chore!

If your contract does not include any mention of mid-contract price rises, you have 30 days to switch fee-free.

If it does mention price rises, you could face an exit fee.

You’ll find information about your exit fees within your T&Cs.

What Are Exit Fees?

Exit fees are charges that you might face for leaving your current broadband deal before your contract period is up.

In some cases, you may have to pay for the remaining months left of your contract, but this varies depending on your supplier.

This is something our experts can investigate in depth for you.

Do any Suppliers Offer a Guaranteed Fixed Price?

Some internet suppliers do guarantee you a fixed ‘price for life’ – you just have to know where to look!

We’ve made it easy to search all the latest broadband deals from a range of suppliers in your area.

If you’re approaching the end of your contract when you find out about a price hike, the time couldn’t be better to switch and save!

One of our trusted suppliers, Neatley, offers every customer a fixed and affordable ‘price for life’ guarantee.

Find out more or get in touch directly on 0330 341 1954 today.

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