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Four signs it's time to switch broadband

Four Signs You Need A New Deal

Is it time for you to switch broadband plans?

Despite the importance of broadband, many people stick with the same plan for years. This is mostly out of reluctance to switch broadband, even if the speeds and service you receive aren’t up to scratch.

What’s more, it’s likely to have increased in price, too!

If you’re experiencing slow speeds, frequent disruptions, or simply have had enough of your monthly broadband bill rising, it may be time to consider switching to a new plan.

Here are three signs that indicate it’s time to switch broadband plans:

  1. Slow Speeds and Poor Performance: One of the most frustrating signs that it’s time to switch broadband plans is consistently slow speeds and poor performance. If you find yourself waiting ages for web pages to load, experiencing buffering when streaming videos, or struggling to download files, it’s a clear indication that your current plan isn’t delivering the speeds you need. With advancements in broadband technology, faster speeds are becoming more accessible and affordable. By switching to a plan with higher speeds, you can enjoy a smoother online experience and get more done in less time.
  2. Your Internet Habits Are Changing: Do you have more guests or internet users living with you? Maybe you or a family member plan to work from home and consequently will rely on the internet more. Perhaps your existing broadband plan was suitable when you first signed up, but higher usage will need a faster deal to keep everyone happy!
  3. Frequent Service Disruptions: Another tell-tale sign that it’s time to switch broadband plans is experiencing frequent service disruptions. If you’re constantly losing connection, experiencing dropouts, or encountering downtime, it’s not only frustrating but also disruptive to your daily activities. While occasional disruptions are to be expected, especially during maintenance or unforeseen circumstances, if it’s happening regularly, it’s a sign that your current provider may not be delivering the reliability you need. Switching to a more dependable provider or a plan with better infrastructure and support can help minimize disruptions and keep you connected when it matters most.
  4. Paying Too Much for Your Service: Lastly, if you’ve noticed your bill increasing consistently, without an upgraded service or level of support in return, it’s a clear indication that it’s time to switch. With the competitive nature of the broadband market, there are often better deals and promotions available that offer similar or even better service at a lower price. Take the time to compare broadband plans with our free tool to see if you could be getting better value for your money. Many providers offer introductory offers, discounts for bundling services, or incentives for switching, making it worth exploring your options to save money without sacrificing quality.

Don’t settle for subpar broadband – make the switch today and enjoy a smoother, more reliable online experience.

Have You Seen A Better Broadband Deal?

Although we understand how tempting some new deals can be, we often advise waiting until your contract ends.

Get in touch with your chosen new provider approximately a month before your contract expires.

If you’re still within your initial broadband contract period, you may incur charges until the contract ends or face an exit fee.

It’s worth enquiring with your provider about any incentives to remain, however, these are often reserved for new customers only.

Is It Possible To Switch Broadband For Free?

You can switch broadband providers without penalty if you’re not receiving the advertised broadband speeds promised when you initially signed up. Additionally, you should have the option to switch all components of your bundle, including any associated products.

Ofcom advises that if there’s a persistent issue on your provider’s network and it remains unresolved for more than 30 days, you have the right to switch providers without facing a penalty.

How Much Will My Exit Fees Cost?

If you wish to change providers before your contract term ends, you might be charged the remaining balance until the agreed-upon term concludes and/or a cancellation fee.

Your current provider should provide you with a breakdown of the exit fee. In general, this charge is typically based on remaining contract length and how many days you have been billed for in advance.

We also urge customers to return any equipment, such as routers, to avoid added charges.

Speak to our team to find out more about the broadband switching process.

 

 

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Tired of paying high prices for internet?

We know how to uncover the cheapest broadband plans in your area

Maybe your contract is due to end and you’re not happy with the new plan your supplier offered you.

Or, perhaps you’re just looking for more lesser-known ways to save money right now (who isn’t?!)

Read on to learn how and where you can find the cheapest broadband deals in your area – without ever sacrificing speed or reliability.

How to find the cheapest broadband deals

We’ve got a few crucial tips that will help you find the cheapest broadband deals in your area.

By following our expert advice, you’ll soon be able to trim down your monthly expenses whilst still enjoying a seamless and well-suited internet connection.

  1. Assess Your Usage.

Understanding your internet usage is crucial in finding a deal that suits you. If you’re a light internet user, you might not need the fastest speeds. A lot of households find that they end up paying for high Wi-Fi speeds that they don’t even require – the average household only needs 30Mbps to function smoothly online.  However, if you’re a heavy gamer, home worker, or frequently stream in 4K, opting for a faster fibre plan would be worth it to save you from a lot of frustration.

        2. Check for Bundles.

Many providers offer bundled services, combining broadband with TV and phone services. While this might seem like a good deal, ensure that you genuinely need these services. Sometimes, standalone broadband deals can be more cost-effective. This is something you can tailor through our free deal checker.

        3. Consider Contract Length.

Providers often offer different contract lengths, typically 12, 18, or 24 months. While longer contracts might come with slightly lower monthly costs, they can lock you into a deal that might become less competitive over time. If you’re not comfortable with a long commitment, shorter contracts might be a better option.

       4. Negotiate with Your Current Provider.

If you’re already with a broadband provider and you’ve found a better deal elsewhere, don’t be afraid to negotiate. Sometimes, providers are willing to match or even beat competitors’ offers to keep you as a customer.

         5. Read Reviews.

Before committing to a new broadband provider, read reviews from current and previous customers. This will give you an idea of the level of customer service, reliability, and overall satisfaction you can expect. This is another factor our experts take into consideration for you, and we only work with reputable and trusted suppliers.

          6. Keep an Eye on Hidden Costs.

It’s key to consider any additional costs such as setup fees, line rental, and installation charges. This is something our experts are trained to spot and they can discuss this in detail with you, because hidden costs can quickly creep in and add up.

         7. Research – Don’t Go In Alone.

The world of broadband is vast, and it can quickly get expensive if you don’t know where to look. Instead of manually comparing quotes and websites alone, we’ve made it easy to search offers in one place.

Where is the Best Place to Find the Cheapest Broadband Deals?

Right here, with our experts!

There are a lot of sites and services that help make it easy to search broadband deals, however, Switch Experts will never charge you a penny.

You’re guaranteed to save time and money this way, instead of manually trawling through separate sites.

It’s also fairly common to be charged more when you go directly to the supplier.

How do I Switch?

At first, the idea of switching broadband suppliers might seem daunting, but the potential savings are well worth it.

Our experts are here to make the process as fast and as easy as possible.

With Switch Experts, it’s as easy as 1, 2, 3 to find a new deal.

You search and tailor deals available in your area, we confirm the switch over, then you get to enjoy your new plan and your shiny new savings! Our team will also tailor their advice to you personally, looking at your current contract and internet needs.

Get started today and find your new deal in no time.

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5 Myths we Need to Debunk

Switching broadband deals isn’t the burden you think it is.

As technology evolves, so does your need for quality internet.

A lot of us couldn’t bear the thought of going without Wi-Fi for a day – but this doesn’t mean you should be afraid of switching suppliers.

Once the initial contract period ends, many of us find ourselves suddenly paying over the odds for subpar internet.

Fast speeds and lower prices could be a switch away, but there are a few misconceptions putting people off.

Our experts have explained the truth about switching broadband deals.

Why are people staying put with their current broadband deal?

According to a recent Which survey, almost 50% of respondents said they’ve never switched broadband deals.

Many consumers have the same excuses for staying put – but they’re not necessarily true.

Some customers stick with their supplier out of a misguided sense of loyalty or fear the switching process is simply not worth it, for various reasons (and they’re usually inaccurate!).

As a result, we’re seeing thousands of people missing out on potential savings and better broadband every year.

In this blog post, we aim to set the record straight and help empower you to switch your broadband deal today.

What’s more, you’ll discover that switching can be a great way to save on upgrade on other deals too, like your mobile plan.

The top 5 Switching Myths we Hear

Don’t believe the rumours!

We’ve explained the top 5 most common myths below.

Myth 1: Switching is Too Complicated and Time-Consuming

One of the most common myths about switching broadband is that it’s an incredibly complicated and time-consuming process.

We know this isn’t the case.

With the help of Switch Experts, the sign-up process has never been easier.

We take care of the switch from your current provider (if you have one), liaise with your new supplier and keep you updated along every step of the way right up until your activation.

Additionally, many providers offer to handle the cancellation of your current service, making the transition seamless. With the right guidance and support, switching can be completed in a matter of days, ensuring minimal disruption to your connectivity.

Myth 2: Switching Will Result in Downtime and Disruptions

This is another prevalent myth – and we understand why it sounds off-putting! Nowadays, switching your broadband doesn’t cause any major downtime or disruptions. If your new supplier is using the same network (like Openreach), as your existing supplier, you’ll be up and running on your new deal in a day.

This is also the case if you’re switching from a fibre deal to another fibre deal, with no landline phone involved. It’s when you switch from an ADSL deal to fibre (getting rid of your landline) that it can get a bit more complicated.

If a visit from an engineer is required, you’ll be given plenty of notice before arranging a visit – and you’ll still be up and running within two weeks.

Our experts will guide you through this and explore if your new supplier offers a temporary solution to keep you connected throughout the switch, such as mobile broadband.

Myth 3: I Will Lose My Email Address and Contacts

If your email address is associated with your current provider, we know it could seem daunting to switch. Some internet providers will let you keep your existing email address and account, but the majority do not.

This is something our experts can advise you on, however, we do strongly recommend creating a new email account with a free service.

Many of the large email providers, such as Gmail and Outlook, even have advanced technology to seamlessly fetch and import your old emails and addresses into your new account. Whilst you may have to spend a bit of time on email forwarding and editing your accounts and subscriptions, you won’t be tied down again in the future.

Myth 4: Switching Providers is Expensive

We know for a fact this myth isn’t true – and you can likely attest to this!

Many providers offer enticing deals and incentives to attract new customers, including zero installation fees or free equipment.

Do you remember signing up for a new deal because it guaranteed low prices for a set period? Once this period ends, you’ll be auto enrolled to a standard broadband plan and could end up paying more for a service that isn’t worth it.

With the help of our experts, you could save up to nearly £200 per year on your broadband bills – just by switching your deal.

Myth 5: All Providers Offer the Same Service, So There’s No Point in Switching

Every provider offers different plans, speeds, and features tailored to various consumer needs.

If you’ve been on a long term broadband plan, for example 18 months or longer, it’s highly likely that your area has received infrastructure upgrades by now. You could be sitting on an affordable fibre deal instead of being tied to a landline and ADSL bundle!

It’s also important to consider if you’re truly happy with the service you’ve received from your current supplier. We only work with reputable and trusted brands to ensure we can offer the right deals for everyone.

Perhaps you think customer support could have been better, or you’d like to explore different products or add-ons (like a mobile 4G broadband router.) We think it’s essential that the service you receive is worth every penny you pay.

Are There any Downsides to Switching?

We believe the switching process only becomes difficult when you go into the world of broadband deals alone.

Manually trawling through separate sites and getting multiple quotes becomes a confusing chore, when in our opinion, it simply doesn’t have to be.

Our deal checker tool is free, easy, and only shows deals that are tailored to you.

We don’t charge a penny and aim to get you switched, sorted and saving money as soon as possible.

Ready to switch and save?

With Switch Experts, it’s never been easier to save money and time.

In a world where costs are increasing left right and centre, we understand that every penny counts.

If you’ve gone over your contract end date, now is the perfect time to switch and start saving money straight away.

We personalise our deals to your internet needs and explore a range of plans from different internet providers, with no hidden fees whatsoever for using our deal checker.

Get started today and find your new broadband plan.

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Key points to know about fibre broadband

Fibre broadband is the next-generation broadband technology, changing the way we connect to the internet.

That said, it’s still not a completely perfect solution for everyone.

Read on to see our expert deep-dive into all the pro’s and con’s of fibre broadband.

We’ve explained all the drawbacks and positives below.

What is fibre broadband?

It provides high-speed internet access through a fibre-optic network, which uses light to transmit data.

This technology is far superior to traditional internet connections that uses copper wires, as it can offer speeds of up to 1Gbps, making it one of the fastest and most reliable forms of broadband available.

Instead of copper wires, fibre infrastructure uses thin plastic or glass strands.

Most suppliers nowadays also offer fibre broadband only deals, meaning you don’t need your landline bundled in anymore either!

See what makes fibre so revolutionary below:

The undeniable pro’s of fibre broadband

Here are some reasons to switch from ADSL to fibre broadband:

  1. Speed: Fibre broadband offers much faster speeds than ADSL, with speeds of up to 1Gbps, making it ideal for homes and businesses that require fast and reliable internet access. This is especially important for activities that require a lot of bandwidth, such as online gaming, streaming high-definition video, and downloading large files.
  2. Reliability: Fibre broadband is more reliable than ADSL, as the fibre-optic network is not affected by interference from other devices and provides a stable connection without any dropouts or interruptions. This makes it ideal for businesses that need a dependable internet connection for critical operations.
  3. Security: Fibre broadband is more secure than ADSL, as the fibre-optic network is much harder to tap into, making it more difficult for hackers to steal sensitive information. This is especially important for businesses, which are often required to protect sensitive data.
  4. Environmental friendliness: Did you know that fibre broadband is more environmentally friendly than ADSL? Fibre-optic cables are made of glass, which is a renewable resource, and do not emit harmful electromagnetic fields like traditional broadband cables. 70% less energy is needed to transmit the same amount of data though a fibre cable, in comparison to a standard copper wire. Using less energy means less heat is generated, meaning that equipment doesn’t need to be kept cool. This drastically reduces the network’s carbon emissions.
  5. Future-proof technology: Fibre-broadband is the next-generation broadband technology, and is the future of internet connectivity. By switching to fibre, you can ensure that your home or business has access to the latest technology and will be able to keep pace with future demands for high-speed internet.
  6. With its high speeds, reliability, and the dedicated and consistent connection (instead of battling for bandwidth with other users during peak hours), you can understand how fibre appeals to busy homes and heavy internet users.

With this in mind, it’s important to know the cons of fibre broadband.

The drawbacks of fibre broadband

While fibre broadband offers many benefits, there are also some negatives to consider:

  1. Cost: Fibre broadband can be more expensive than traditional broadband, especially for consumers who live in areas where fibre-optic networks have not yet been widely rolled out. The cost of installation and the cost of the service itself can be a barrier for some consumers.
  2. Availability: Not all areas have access to fibre yet, especially rural and remote areas. This can leave some consumers with limited options for high-speed internet access.
  3. Complex installation: The installation of fibre broadband can be complex and time-consuming, and may require excavation and disruption to existing infrastructure. This can be a barrier for some consumers, especially those who live in urban areas where space is limited.
  4. Limited service providers: In areas where fibre broadband is available, consumers may only have access to a limited number of service providers. This can result in less competition and higher prices.
  5. Technical difficulties: While fibre broadband is generally more reliable than traditional broadband, there can still be technical difficulties with the fibre-optic network, such as power cuts or network issues, which can result in disruptions to your connection.

Our expert conclusion

Fibre broadband is the future of internet connectivity.

It’s the perfect choice for homes and businesses that require fast, stable and secure internet access.

So, if you want to stay ahead of the curve and enjoy the benefits of the latest technology, you should look into fibre deals near you.

Ready to make the switch?

If you are looking to upgrade your internet connection, we’ll help you find a low priced deal today.

Fibre broadband isn’t as expensive as it once was, and we’ve compiled deals from a wide range of suppliers.

Don’t get lost in competitors and endless quotes – search fibre offers in your area now.