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The Ultimate Guide to Switching Broadband Provider

The Ultimate Guide to Switching Broadband

Your Expert Guide on Switching Broadband

Switching broadband providers can seem like a hassle, but it can lead to faster speeds, better reliability, and significant savings.

Whether you’re frustrated with slow internet, looking for a better deal, or simply curious about your options, we will walk you through everything you need to know.

Read on and get ready to make a smooth transition to a new broadband provider.

Why Switch Broadband Providers?

 How do you know if you would benefit from switching broadband providers? If your contract is ending, it’s certainly in your best interests to look around!

This is especially true if your internet needs have changed, or you’re no longer content with the service and price of your previous supplier.

According to Broadband Genies, 20% of consumers say that they haven’t switched deals because they can’t find a better plan.

This is why we’ve made it easy to switch deals with ease and stay committed to finding tailored plans for every customer.

To contrast the point that we discovered above, we also found that according to Uswitch, 71% of people found switching to be easy – and a further 72% actually saved money as a result!

We’ve covered a few more benefits that you will reap by switching broadband providers with us.

Better Speeds

Internet usage has increased dramatically with more devices and data-intensive activities like streaming and online gaming.

If your current provider can’t keep up, switching to a faster plan can make a huge difference.

Cost Savings

New customer deals and promotional offers can provide substantial savings.

Oftentimes, the cheapest and most feature-rich deals are reserved exclusively for new customers.

Even if you’re satisfied with your current speed, switching providers can reduce your monthly bill – potentially by almost £100 per year!

Improved Reliability

If you frequently experience outages or slowdowns, it might be time to look at switching broadband providers. Lags and loading screens simply won’t do – especially if you live in a busy house!

A reliable connection is essential for everything from remote work to online education and entertainment.

Enhanced Features

New providers may offer perks like enhanced security features, superior customer support, or added benefits such as bundled services.

If your current deal is lacking some of these perks, it could be time to branch out.

Key Considerations When Switching

  1. Evaluate Your Needs

Understanding your internet usage will help you choose the right plan. Consider:

  • Speed: Determine the download and upload speeds required based on your activities. For basic browsing and email, 10-25 Mbps might be enough. For streaming and gaming, look for 50-100 Mbps.
  • Data Allowance: Ensure the plan has enough data to cover your usage without hidden caps.
  • Contract Terms: Check the length of the contract and any early termination fees with your current provider.
  1. Research Providers

We’ve made it easy to compare broadband suppliers and deals in one place. Be sure to look out for key factors like:

  • Speed and Reliability: Look for advertised speeds and customer reviews about reliability.
  • Customer Service: Quality customer support can make a big difference if you encounter issues.
  • Contract Flexibility: Consider plans with no long-term commitments or flexible terms.
  1. Understand the Switching Process

Switching broadband providers involves a few steps, but knowing what to expect can ease the process:

  • Check Compatibility: Ensure your new provider’s service works with your existing equipment, or if new equipment is needed.
  • Plan Installation: Schedule the switch during a time that won’t disrupt your daily activities.
  • Number Porting: If you have a landline, check if you can keep your existing phone number.
  1. Manage Potential Issues

Switching providers can come with challenges. Here’s how to tackle common problems:

  • Downtime: Minimize downtime by scheduling the switch during non-essential hours and notifying household members.
  • Hidden Fees: Carefully review all terms and conditions to avoid unexpected charges.
  • Service Overlap: Ensure there’s no gap between the end of your current service and the start of the new one to avoid interruptions.

Key Steps to Follow

  1. Compare Plans: Find the best deal in minutes by using our free deal checker.
  2. Check Contract Terms: Review any cancellation fees or notice periods with your current provider.
  3. Sign Up for New Service: Contact your chosen provider, sign up for a plan, and schedule installation or activation.
  4. Notify Current Provider: Inform your current provider of the switch and cancel your existing service.
  5. Set Up and Test: Follow instructions from your new provider to set up the service and ensure everything works correctly.

Ready to Switch Broadband Providers?

Now you know about how beneficial switching broadband suppliers can be, what are you waiting for?!

We’ve made it easy to compare deals from a range of suppliers in your area.

By evaluating your needs, researching providers, understanding the switching process, and managing potential issues, you can ensure a smooth transition.

For detailed comparisons and expert advice, visit Switch Experts to find the best broadband plans for your household.

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A Self-Employed Worker’s Guide to Broadband

A Self-Employed guide to Broadband

The Self-Employed Guide to Broadband

Reliable broadband is essential if you’re self-employed, regardless of location or industry.

Did you know that as of 2024, 4.31 million people are classed as self employed in the UK.

The most common industry for self employment is construction – and even builders need broadband to work and communicate effectively!

Efficient project management, easy client communication, and access to necessary web tools are all made possible by fast broadband.

Whether you’re working from home, an office, or while travelling, your success will rely heavily on fast broadband.

This guide covers everything you need to know about choosing and optimising your broadband deal if you’re self employed, including tips on claiming expenses and selecting the best plans.

Why Broadband Matters for the Self-Employed

As a self-employed professional, your internet connection is more than just a tool for checking emails or browsing social media. It’s the backbone of your business operations. Think about the following situations:

  • Conducting a busy video conference
  • Managing communication with your clients
  • Storing and accessing information in the Cloud
  • Having trustworthy data backup

All of the above wouldn’t be possible without internet – especially fast and reliable internet!

How to Choose a Broadband Deal?

Below, we have covered and explained the most important factors to consider when picking a broadband deal.

As a self employed worker, you have every right to be fussy about which deal powers your business – so take these points into consideration!

If you’re already eager to explore your broadband options, we’ve made it easy to compare deals for free.

Try our deal checker tool and get started today.

Speed and Reliability

The most important factors when selecting a broadband plan are speed and reliability.

Some people might be put off by a higher monthly price, but if this cost pales in comparison to the cost of lost sales or technical disruptions, you’ll soon see how worthwhile every penny is.

Depending on your work requirements, you might need different speeds:

  • Basic Usage: For tasks like emailing and browsing, speeds of 10-25 Mbps are generally sufficient.
  • Moderate Usage: For frequent video calls and streaming, aim for speeds of 25-50 Mbps.
  • High Usage: For heavy data tasks like large file uploads/downloads, or if multiple users are sharing the connection, 100+ Mbps is advisable. If you’re running a large-scale or multi-site workplace, you should look into leased line deals.

Data Allowance

While most broadband plans offer unlimited data, it’s crucial to ensure that your plan does not have any hidden caps or throttling policies that could disrupt your work during peak usage times.

Business vs. Home Broadband

Consider whether a business broadband package might be more suitable for your needs. Business plans often come with added benefits such as:

  • Better Customer Support: Faster response times in case of issues.
  • Static IP Addresses: Useful for running servers or remote access setups.
  • Enhanced Security: Additional layers of protection for sensitive data.

Claiming Broadband Expenses

As a self-employed individual, you can claim a portion of your broadband costs as a business expense.

Here’s how you can do it:

Determining the Claimable Amount

  1. Calculate Work Usage: Estimate the percentage of your broadband usage that is dedicated to business activities. This can be tricky, but keeping a usage log for a few weeks can help. Our expert business team can also help advise and guide you on this.
  2. Apply the Percentage: Multiply your total broadband bill by the percentage of work usage to determine the claimable amount.

For example, if your monthly broadband bill is £40 and you determine that 75% of your usage is for work, you can claim £30 as a business expense.

Record Keeping

Keep detailed records of your broadband bills and how you calculated the work-related usage.

This documentation is essential in case HMRC requests evidence of your claims.

Tips for Optimising Your Broadband Connection

Is your current internet deal not up to scratch? If you’ve noticed lagging and losses, we’ve got a few tips you can try:

  1. Position Your Router Strategically: Place your router in a central location to maximize signal coverage throughout your home.
  2. Use Wired Connections: Where possible, use Ethernet cables for a more stable and faster connection, especially for stationary workstations.
  3. Upgrade Your Equipment: Sometimes, upgrading to a newer router can significantly improve your connection speeds and stability. You might even simply need to update your router, instead of a full upgrade.
  4. Manage Bandwidth Usage: Prioritize work-related applications and limit bandwidth-hogging activities like streaming or large downloads during work hours.

Switching Broadband Providers

If the above tips don’t work, it’s time to consider switching to a better provider.

After all, your Wi-Fi enables your work and high-power means high productivity!

By choosing the right plan, optimising your setup, and understanding how to claim expenses, you can ensure that your internet supports your business needs efficiently.

For further assistance and expert advice on switching broadband providers, please get in touch with our team today.

You can also start searching deals instantly by using our free postcode checking tool.

 

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Four Signs That It’s Time To Switch Broadband Plans

Four signs it's time to switch broadband

Four Signs You Need A New Deal

Is it time for you to switch broadband plans?

Despite the importance of broadband, many people stick with the same plan for years. This is mostly out of reluctance to switch broadband, even if the speeds and service you receive aren’t up to scratch.

What’s more, it’s likely to have increased in price, too!

If you’re experiencing slow speeds, frequent disruptions, or simply have had enough of your monthly broadband bill rising, it may be time to consider switching to a new plan.

Here are three signs that indicate it’s time to switch broadband plans:

  1. Slow Speeds and Poor Performance: One of the most frustrating signs that it’s time to switch broadband plans is consistently slow speeds and poor performance. If you find yourself waiting ages for web pages to load, experiencing buffering when streaming videos, or struggling to download files, it’s a clear indication that your current plan isn’t delivering the speeds you need. With advancements in broadband technology, faster speeds are becoming more accessible and affordable. By switching to a plan with higher speeds, you can enjoy a smoother online experience and get more done in less time.
  2. Your Internet Habits Are Changing: Do you have more guests or internet users living with you? Maybe you or a family member plan to work from home and consequently will rely on the internet more. Perhaps your existing broadband plan was suitable when you first signed up, but higher usage will need a faster deal to keep everyone happy!
  3. Frequent Service Disruptions: Another tell-tale sign that it’s time to switch broadband plans is experiencing frequent service disruptions. If you’re constantly losing connection, experiencing dropouts, or encountering downtime, it’s not only frustrating but also disruptive to your daily activities. While occasional disruptions are to be expected, especially during maintenance or unforeseen circumstances, if it’s happening regularly, it’s a sign that your current provider may not be delivering the reliability you need. Switching to a more dependable provider or a plan with better infrastructure and support can help minimize disruptions and keep you connected when it matters most.
  4. Paying Too Much for Your Service: Lastly, if you’ve noticed your bill increasing consistently, without an upgraded service or level of support in return, it’s a clear indication that it’s time to switch. With the competitive nature of the broadband market, there are often better deals and promotions available that offer similar or even better service at a lower price. Take the time to compare broadband plans with our free tool to see if you could be getting better value for your money. Many providers offer introductory offers, discounts for bundling services, or incentives for switching, making it worth exploring your options to save money without sacrificing quality.

Don’t settle for subpar broadband – make the switch today and enjoy a smoother, more reliable online experience.

Have You Seen A Better Broadband Deal?

Although we understand how tempting some new deals can be, we often advise waiting until your contract ends.

Get in touch with your chosen new provider approximately a month before your contract expires.

If you’re still within your initial broadband contract period, you may incur charges until the contract ends or face an exit fee.

It’s worth enquiring with your provider about any incentives to remain, however, these are often reserved for new customers only.

Is It Possible To Switch Broadband For Free?

You can switch broadband providers without penalty if you’re not receiving the advertised broadband speeds promised when you initially signed up. Additionally, you should have the option to switch all components of your bundle, including any associated products.

Ofcom advises that if there’s a persistent issue on your provider’s network and it remains unresolved for more than 30 days, you have the right to switch providers without facing a penalty.

How Much Will My Exit Fees Cost?

If you wish to change providers before your contract term ends, you might be charged the remaining balance until the agreed-upon term concludes and/or a cancellation fee.

Your current provider should provide you with a breakdown of the exit fee. In general, this charge is typically based on remaining contract length and how many days you have been billed for in advance.

We also urge customers to return any equipment, such as routers, to avoid added charges.

Speak to our team to find out more about the broadband switching process.

 

 

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Broadband In Rural Areas of The UK

Rural broadband

Our Guide to Rural Broadband

Access to high-speed broadband has become a necessity rather than a luxury.

However, high-speed rural broadband is still more of a rarity than it should be.

Despite advancements in technology, the digital divide persists, leaving rural areas underserved and disconnected. In this blog post, we’ll delve into the challenges faced by rural communities regarding broadband speed and explore potential solutions to bridge this gap.

According to Ofcom, just over 14% of rural properties in the UK still do not have access to superfast broadband, which is defined as having download speeds of at least 30 Mbps.

Consequently, rural broadband remains an issue, hindering economic growth, education, healthcare, and overall quality of life for residents.

Why Is Broadband Lagging In Rural Areas?

The disparities in rural broadband speed stem from several factors:

  1. Infrastructure Challenges: Rural areas often lack the necessary infrastructure for high-speed internet access. Sparse population density makes it economically unfeasible for internet service providers (ISPs) to invest in laying fibre optic cables or upgrading existing infrastructure.
  2. Cost Barriers: Building broadband infrastructure in rural areas can be prohibitively expensive. The return on investment for ISPs may not justify the initial capital outlay required, leaving rural communities underserved.
  3. Topographical Limitations: Geographic features such as mountains, valleys, and dense forests can pose significant challenges to broadband deployment. These natural barriers obstruct signals and make it difficult to establish reliable connections in remote areas.
  4. Regulatory Hurdles: Regulatory frameworks and bureaucratic processes can impede the expansion of broadband networks in rural regions. Obtaining permits and navigating zoning regulations add layers of complexity to infrastructure projects, delaying implementation and exacerbating the digital divide.

What Types of Rural Broadband Deals Can I Pick From?

Depending on where you live, you might be able to access traditional fixed line broadband (usually copper phone lines.)

However, if this is not available, you might be able to pick from:

Wireless broadband: Through the use of radio signals transmitted from local transmitters, wireless broadband provides internet access to areas where fixed-line connections are not feasible.

Satellite broadband: Satellite broadband relies on satellite communication to deliver internet services to remote and isolated regions, offering a viable option for rural households without access to other types of broadband.

Mobile broadband: Leveraging mobile network infrastructure, mobile broadband allows users to connect to the internet via cellular networks, providing flexibility and mobility for rural residents.

How Is The Government Planning to Increase Rural Broadband Speeds?

So, what can be done to address these challenges and ensure equitable access to high-speed broadband in rural areas?

  1. Public-Private Partnerships (PPPs): Collaboration between governments, private sector entities, and local communities can facilitate broadband expansion in rural areas. PPPs can leverage resources, expertise, and funding to overcome infrastructure challenges and accelerate network deployment.
  2. Incentive Programs: Governments can incentivize ISPs to invest in rural broadband infrastructure through subsidies, tax breaks, and grants. By offering financial incentives, policymakers can encourage private sector involvement in expanding connectivity to underserved communities.
  3. Technology Innovation: Embracing innovative technologies such as satellite internet, fixed wireless access, and 5G networks can overcome traditional infrastructure limitations in rural areas. These alternative solutions offer cost-effective ways to deliver high-speed internet to remote regions.
  4. Policy Reform: Streamlining regulatory processes and removing barriers to broadband deployment can expedite network expansion in rural areas. Policymakers must enact policies that encourage investment, competition, and innovation in the telecommunications sector while prioritizing the needs of rural communities.
  5. Community Empowerment: Empowering local communities to take ownership of broadband projects can foster grassroots initiatives and drive momentum for change. Community-led networks, cooperatives, and DIY solutions can supplement traditional ISP offerings and fill connectivity gaps in rural areas.

What is Project Gigabit?

Project Gigabit is a UK government initiative aimed at accelerating the rollout of lightning-fast broadband networks to the most remote areas of the country.

By investing £5 billion, the project seeks to bridge the digital divide by ensuring that even rural communities have access to gigabit-capable broadband, with speeds of up to 1,000 Mbps.

This ambitious undertaking aims to transform connectivity in rural areas, unlocking new opportunities for businesses and improving access to online services for residents – and all by 2025.

How to Improve Your Home Broadband Speed

Here are some quick tips to increase rural broadband speeds at home:

  1. Position your router strategically: Place your router in a central location within your home to ensure optimal coverage and signal strength throughout.
  2. Use wired connections: Whenever possible, connect devices directly to the router using Ethernet cables instead of relying on Wi-Fi, as wired connections generally offer faster and more stable speeds.
  3. Minimise interference: Keep electronic devices that can interfere with Wi-Fi signals, such as microwaves, cordless phones, and baby monitors, away from your router.
  4. Update router firmware: Regularly check for updates for your router’s firmware and install them to ensure it is running efficiently and securely.
  5. Invest in a Wi-Fi extender or booster: If certain areas of your home have weak Wi-Fi signals, consider using a Wi-Fi extender or booster to amplify the signal and improve coverage.
  6. Limit background activities: Avoid running bandwidth-intensive activities such as large file downloads or streaming videos on multiple devices simultaneously, as these can slow down your internet speeds.
  7. Upgrade your broadband plan: Check with your internet service provider (ISP) to see if faster broadband plans are available in your area and consider upgrading to a higher-speed plan if necessary. You can instantly search offers in your area using our free tool.

In conclusion, bridging the broadband speed gap in rural areas requires concerted efforts from policymakers, industry stakeholders, and community leaders.

By investing in infrastructure, fostering innovation, and adopting inclusive policies, we can ensure that no community is left behind in the digital age.

Access to high-speed broadband is not just a matter of convenience—it’s a fundamental right that empowers individuals, stimulates economic growth, and fosters social inclusion.

It’s time to level the playing field and build a more connected future for all. Search our broadband offers and get expert advice today.

 

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Debunking 5 Common Broadband Switching Myths

4 broadband myths blog ft image

5 Myths we Need to Debunk

Switching broadband deals isn’t the burden you think it is.

As technology evolves, so does your need for quality internet.

A lot of us couldn’t bear the thought of going without Wi-Fi for a day – but this doesn’t mean you should be afraid of switching suppliers.

Once the initial contract period ends, many of us find ourselves suddenly paying over the odds for subpar internet.

Fast speeds and lower prices could be a switch away, but there are a few misconceptions putting people off.

Our experts have explained the truth about switching broadband deals.

Why are people staying put with their current broadband deal?

According to a recent Which survey, almost 50% of respondents said they’ve never switched broadband deals.

Many consumers have the same excuses for staying put – but they’re not necessarily true.

Some customers stick with their supplier out of a misguided sense of loyalty or fear the switching process is simply not worth it, for various reasons (and they’re usually inaccurate!).

As a result, we’re seeing thousands of people missing out on potential savings and better broadband every year.

In this blog post, we aim to set the record straight and help empower you to switch your broadband deal today.

What’s more, you’ll discover that switching can be a great way to save on upgrade on other deals too, like your mobile plan.

The top 5 Switching Myths we Hear

Don’t believe the rumours!

We’ve explained the top 5 most common myths below.

Myth 1: Switching is Too Complicated and Time-Consuming

One of the most common myths about switching broadband is that it’s an incredibly complicated and time-consuming process.

We know this isn’t the case.

With the help of Switch Experts, the sign-up process has never been easier.

We take care of the switch from your current provider (if you have one), liaise with your new supplier and keep you updated along every step of the way right up until your activation.

Additionally, many providers offer to handle the cancellation of your current service, making the transition seamless. With the right guidance and support, switching can be completed in a matter of days, ensuring minimal disruption to your connectivity.

Myth 2: Switching Will Result in Downtime and Disruptions

This is another prevalent myth – and we understand why it sounds off-putting! Nowadays, switching your broadband doesn’t cause any major downtime or disruptions. If your new supplier is using the same network (like Openreach), as your existing supplier, you’ll be up and running on your new deal in a day.

This is also the case if you’re switching from a fibre deal to another fibre deal, with no landline phone involved. It’s when you switch from an ADSL deal to fibre (getting rid of your landline) that it can get a bit more complicated.

If a visit from an engineer is required, you’ll be given plenty of notice before arranging a visit – and you’ll still be up and running within two weeks.

Our experts will guide you through this and explore if your new supplier offers a temporary solution to keep you connected throughout the switch, such as mobile broadband.

Myth 3: I Will Lose My Email Address and Contacts

If your email address is associated with your current provider, we know it could seem daunting to switch. Some internet providers will let you keep your existing email address and account, but the majority do not.

This is something our experts can advise you on, however, we do strongly recommend creating a new email account with a free service.

Many of the large email providers, such as Gmail and Outlook, even have advanced technology to seamlessly fetch and import your old emails and addresses into your new account. Whilst you may have to spend a bit of time on email forwarding and editing your accounts and subscriptions, you won’t be tied down again in the future.

Myth 4: Switching Providers is Expensive

We know for a fact this myth isn’t true – and you can likely attest to this!

Many providers offer enticing deals and incentives to attract new customers, including zero installation fees or free equipment.

Do you remember signing up for a new deal because it guaranteed low prices for a set period? Once this period ends, you’ll be auto enrolled to a standard broadband plan and could end up paying more for a service that isn’t worth it.

With the help of our experts, you could save up to nearly £200 per year on your broadband bills – just by switching your deal.

Myth 5: All Providers Offer the Same Service, So There’s No Point in Switching

Every provider offers different plans, speeds, and features tailored to various consumer needs.

If you’ve been on a long term broadband plan, for example 18 months or longer, it’s highly likely that your area has received infrastructure upgrades by now. You could be sitting on an affordable fibre deal instead of being tied to a landline and ADSL bundle!

It’s also important to consider if you’re truly happy with the service you’ve received from your current supplier. We only work with reputable and trusted brands to ensure we can offer the right deals for everyone.

Perhaps you think customer support could have been better, or you’d like to explore different products or add-ons (like a mobile 4G broadband router.) We think it’s essential that the service you receive is worth every penny you pay.

Are There any Downsides to Switching?

We believe the switching process only becomes difficult when you go into the world of broadband deals alone.

Manually trawling through separate sites and getting multiple quotes becomes a confusing chore, when in our opinion, it simply doesn’t have to be.

Our deal checker tool is free, easy, and only shows deals that are tailored to you.

We don’t charge a penny and aim to get you switched, sorted and saving money as soon as possible.

Ready to switch and save?

With Switch Experts, it’s never been easier to save money and time.

In a world where costs are increasing left right and centre, we understand that every penny counts.

If you’ve gone over your contract end date, now is the perfect time to switch and start saving money straight away.

We personalise our deals to your internet needs and explore a range of plans from different internet providers, with no hidden fees whatsoever for using our deal checker.

Get started today and find your new broadband plan.

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