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Four Signs That It’s Time To Switch Broadband Plans

Four signs it's time to switch broadband

Four Signs You Need A New Deal

Is it time for you to switch broadband plans?

Despite the importance of broadband, many people stick with the same plan for years. This is mostly out of reluctance to switch broadband, even if the speeds and service you receive aren’t up to scratch.

What’s more, it’s likely to have increased in price, too!

If you’re experiencing slow speeds, frequent disruptions, or simply have had enough of your monthly broadband bill rising, it may be time to consider switching to a new plan.

Here are three signs that indicate it’s time to switch broadband plans:

  1. Slow Speeds and Poor Performance: One of the most frustrating signs that it’s time to switch broadband plans is consistently slow speeds and poor performance. If you find yourself waiting ages for web pages to load, experiencing buffering when streaming videos, or struggling to download files, it’s a clear indication that your current plan isn’t delivering the speeds you need. With advancements in broadband technology, faster speeds are becoming more accessible and affordable. By switching to a plan with higher speeds, you can enjoy a smoother online experience and get more done in less time.
  2. Your Internet Habits Are Changing: Do you have more guests or internet users living with you? Maybe you or a family member plan to work from home and consequently will rely on the internet more. Perhaps your existing broadband plan was suitable when you first signed up, but higher usage will need a faster deal to keep everyone happy!
  3. Frequent Service Disruptions: Another tell-tale sign that it’s time to switch broadband plans is experiencing frequent service disruptions. If you’re constantly losing connection, experiencing dropouts, or encountering downtime, it’s not only frustrating but also disruptive to your daily activities. While occasional disruptions are to be expected, especially during maintenance or unforeseen circumstances, if it’s happening regularly, it’s a sign that your current provider may not be delivering the reliability you need. Switching to a more dependable provider or a plan with better infrastructure and support can help minimize disruptions and keep you connected when it matters most.
  4. Paying Too Much for Your Service: Lastly, if you’ve noticed your bill increasing consistently, without an upgraded service or level of support in return, it’s a clear indication that it’s time to switch. With the competitive nature of the broadband market, there are often better deals and promotions available that offer similar or even better service at a lower price. Take the time to compare broadband plans with our free tool to see if you could be getting better value for your money. Many providers offer introductory offers, discounts for bundling services, or incentives for switching, making it worth exploring your options to save money without sacrificing quality.

Don’t settle for subpar broadband – make the switch today and enjoy a smoother, more reliable online experience.

Have You Seen A Better Broadband Deal?

Although we understand how tempting some new deals can be, we often advise waiting until your contract ends.

Get in touch with your chosen new provider approximately a month before your contract expires.

If you’re still within your initial broadband contract period, you may incur charges until the contract ends or face an exit fee.

It’s worth enquiring with your provider about any incentives to remain, however, these are often reserved for new customers only.

Is It Possible To Switch Broadband For Free?

You can switch broadband providers without penalty if you’re not receiving the advertised broadband speeds promised when you initially signed up. Additionally, you should have the option to switch all components of your bundle, including any associated products.

Ofcom advises that if there’s a persistent issue on your provider’s network and it remains unresolved for more than 30 days, you have the right to switch providers without facing a penalty.

How Much Will My Exit Fees Cost?

If you wish to change providers before your contract term ends, you might be charged the remaining balance until the agreed-upon term concludes and/or a cancellation fee.

Your current provider should provide you with a breakdown of the exit fee. In general, this charge is typically based on remaining contract length and how many days you have been billed for in advance.

We also urge customers to return any equipment, such as routers, to avoid added charges.

Speak to our team to find out more about the broadband switching process.

 

 

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Bridging The Gap: Broadband In Rural Areas of The UK

Rural broadband

Our Guide to Rural Broadband

Access to high-speed broadband has become a necessity rather than a luxury.

However, high-speed rural broadband is still more of a rarity than it should be.

Despite advancements in technology, the digital divide persists, leaving rural areas underserved and disconnected. In this blog post, we’ll delve into the challenges faced by rural communities regarding broadband speed and explore potential solutions to bridge this gap.

According to Ofcom, just over 14% of rural properties in the UK still do not have access to superfast broadband, which is defined as having download speeds of at least 30 Mbps.

Consequently, rural broadband remains an issue, hindering economic growth, education, healthcare, and overall quality of life for residents.

Why Is Broadband Lagging In Rural Areas?

The disparities in rural broadband speed stem from several factors:

  1. Infrastructure Challenges: Rural areas often lack the necessary infrastructure for high-speed internet access. Sparse population density makes it economically unfeasible for internet service providers (ISPs) to invest in laying fibre optic cables or upgrading existing infrastructure.
  2. Cost Barriers: Building broadband infrastructure in rural areas can be prohibitively expensive. The return on investment for ISPs may not justify the initial capital outlay required, leaving rural communities underserved.
  3. Topographical Limitations: Geographic features such as mountains, valleys, and dense forests can pose significant challenges to broadband deployment. These natural barriers obstruct signals and make it difficult to establish reliable connections in remote areas.
  4. Regulatory Hurdles: Regulatory frameworks and bureaucratic processes can impede the expansion of broadband networks in rural regions. Obtaining permits and navigating zoning regulations add layers of complexity to infrastructure projects, delaying implementation and exacerbating the digital divide.

What Types of Rural Broadband Deals Can I Pick From?

Depending on where you live, you might be able to access traditional fixed line broadband (usually copper phone lines.)

However, if this is not available, you might be able to pick from:

Wireless broadband: Through the use of radio signals transmitted from local transmitters, wireless broadband provides internet access to areas where fixed-line connections are not feasible.

Satellite broadband: Satellite broadband relies on satellite communication to deliver internet services to remote and isolated regions, offering a viable option for rural households without access to other types of broadband.

Mobile broadband: Leveraging mobile network infrastructure, mobile broadband allows users to connect to the internet via cellular networks, providing flexibility and mobility for rural residents.

How Is The Government Planning to Increase Rural Broadband Speeds?

So, what can be done to address these challenges and ensure equitable access to high-speed broadband in rural areas?

  1. Public-Private Partnerships (PPPs): Collaboration between governments, private sector entities, and local communities can facilitate broadband expansion in rural areas. PPPs can leverage resources, expertise, and funding to overcome infrastructure challenges and accelerate network deployment.
  2. Incentive Programs: Governments can incentivize ISPs to invest in rural broadband infrastructure through subsidies, tax breaks, and grants. By offering financial incentives, policymakers can encourage private sector involvement in expanding connectivity to underserved communities.
  3. Technology Innovation: Embracing innovative technologies such as satellite internet, fixed wireless access, and 5G networks can overcome traditional infrastructure limitations in rural areas. These alternative solutions offer cost-effective ways to deliver high-speed internet to remote regions.
  4. Policy Reform: Streamlining regulatory processes and removing barriers to broadband deployment can expedite network expansion in rural areas. Policymakers must enact policies that encourage investment, competition, and innovation in the telecommunications sector while prioritizing the needs of rural communities.
  5. Community Empowerment: Empowering local communities to take ownership of broadband projects can foster grassroots initiatives and drive momentum for change. Community-led networks, cooperatives, and DIY solutions can supplement traditional ISP offerings and fill connectivity gaps in rural areas.

What is Project Gigabit?

Project Gigabit is a UK government initiative aimed at accelerating the rollout of lightning-fast broadband networks to the most remote areas of the country.

By investing £5 billion, the project seeks to bridge the digital divide by ensuring that even rural communities have access to gigabit-capable broadband, with speeds of up to 1,000 Mbps.

This ambitious undertaking aims to transform connectivity in rural areas, unlocking new opportunities for businesses and improving access to online services for residents – and all by 2025.

How to Improve Your Home Broadband Speed

Here are some quick tips to increase rural broadband speeds at home:

  1. Position your router strategically: Place your router in a central location within your home to ensure optimal coverage and signal strength throughout.
  2. Use wired connections: Whenever possible, connect devices directly to the router using Ethernet cables instead of relying on Wi-Fi, as wired connections generally offer faster and more stable speeds.
  3. Minimise interference: Keep electronic devices that can interfere with Wi-Fi signals, such as microwaves, cordless phones, and baby monitors, away from your router.
  4. Update router firmware: Regularly check for updates for your router’s firmware and install them to ensure it is running efficiently and securely.
  5. Invest in a Wi-Fi extender or booster: If certain areas of your home have weak Wi-Fi signals, consider using a Wi-Fi extender or booster to amplify the signal and improve coverage.
  6. Limit background activities: Avoid running bandwidth-intensive activities such as large file downloads or streaming videos on multiple devices simultaneously, as these can slow down your internet speeds.
  7. Upgrade your broadband plan: Check with your internet service provider (ISP) to see if faster broadband plans are available in your area and consider upgrading to a higher-speed plan if necessary. You can instantly search offers in your area using our free tool.

In conclusion, bridging the broadband speed gap in rural areas requires concerted efforts from policymakers, industry stakeholders, and community leaders.

By investing in infrastructure, fostering innovation, and adopting inclusive policies, we can ensure that no community is left behind in the digital age.

Access to high-speed broadband is not just a matter of convenience—it’s a fundamental right that empowers individuals, stimulates economic growth, and fosters social inclusion.

It’s time to level the playing field and build a more connected future for all. Search our broadband offers and get expert advice today.

 

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Debunking 5 Common Broadband Switching Myths

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5 Myths we Need to Debunk

Switching broadband deals isn’t the burden you think it is.

As technology evolves, so does your need for quality internet.

A lot of us couldn’t bear the thought of going without Wi-Fi for a day – but this doesn’t mean you should be afraid of switching suppliers.

Once the initial contract period ends, many of us find ourselves suddenly paying over the odds for subpar internet.

Fast speeds and lower prices could be a switch away, but there are a few misconceptions putting people off.

Our experts have explained the truth about switching broadband deals.

Why are people staying put with their current broadband deal?

According to a recent Which survey, almost 50% of respondents said they’ve never switched broadband deals.

Many consumers have the same excuses for staying put – but they’re not necessarily true.

Some customers stick with their supplier out of a misguided sense of loyalty or fear the switching process is simply not worth it, for various reasons (and they’re usually inaccurate!).

As a result, we’re seeing thousands of people missing out on potential savings and better broadband every year.

In this blog post, we aim to set the record straight and help empower you to switch your broadband deal today.

What’s more, you’ll discover that switching can be a great way to save on upgrade on other deals too, like your mobile plan.

The top 5 Switching Myths we Hear

Don’t believe the rumours!

We’ve explained the top 5 most common myths below.

Myth 1: Switching is Too Complicated and Time-Consuming

One of the most common myths about switching broadband is that it’s an incredibly complicated and time-consuming process.

We know this isn’t the case.

With the help of Switch Experts, the sign-up process has never been easier.

We take care of the switch from your current provider (if you have one), liaise with your new supplier and keep you updated along every step of the way right up until your activation.

Additionally, many providers offer to handle the cancellation of your current service, making the transition seamless. With the right guidance and support, switching can be completed in a matter of days, ensuring minimal disruption to your connectivity.

Myth 2: Switching Will Result in Downtime and Disruptions

This is another prevalent myth – and we understand why it sounds off-putting! Nowadays, switching your broadband doesn’t cause any major downtime or disruptions. If your new supplier is using the same network (like Openreach), as your existing supplier, you’ll be up and running on your new deal in a day.

This is also the case if you’re switching from a fibre deal to another fibre deal, with no landline phone involved. It’s when you switch from an ADSL deal to fibre (getting rid of your landline) that it can get a bit more complicated.

If a visit from an engineer is required, you’ll be given plenty of notice before arranging a visit – and you’ll still be up and running within two weeks.

Our experts will guide you through this and explore if your new supplier offers a temporary solution to keep you connected throughout the switch, such as mobile broadband.

Myth 3: I Will Lose My Email Address and Contacts

If your email address is associated with your current provider, we know it could seem daunting to switch. Some internet providers will let you keep your existing email address and account, but the majority do not.

This is something our experts can advise you on, however, we do strongly recommend creating a new email account with a free service.

Many of the large email providers, such as Gmail and Outlook, even have advanced technology to seamlessly fetch and import your old emails and addresses into your new account. Whilst you may have to spend a bit of time on email forwarding and editing your accounts and subscriptions, you won’t be tied down again in the future.

Myth 4: Switching Providers is Expensive

We know for a fact this myth isn’t true – and you can likely attest to this!

Many providers offer enticing deals and incentives to attract new customers, including zero installation fees or free equipment.

Do you remember signing up for a new deal because it guaranteed low prices for a set period? Once this period ends, you’ll be auto enrolled to a standard broadband plan and could end up paying more for a service that isn’t worth it.

With the help of our experts, you could save up to nearly £200 per year on your broadband bills – just by switching your deal.

Myth 5: All Providers Offer the Same Service, So There’s No Point in Switching

Every provider offers different plans, speeds, and features tailored to various consumer needs.

If you’ve been on a long term broadband plan, for example 18 months or longer, it’s highly likely that your area has received infrastructure upgrades by now. You could be sitting on an affordable fibre deal instead of being tied to a landline and ADSL bundle!

It’s also important to consider if you’re truly happy with the service you’ve received from your current supplier. We only work with reputable and trusted brands to ensure we can offer the right deals for everyone.

Perhaps you think customer support could have been better, or you’d like to explore different products or add-ons (like a mobile 4G broadband router.) We think it’s essential that the service you receive is worth every penny you pay.

Are There any Downsides to Switching?

We believe the switching process only becomes difficult when you go into the world of broadband deals alone.

Manually trawling through separate sites and getting multiple quotes becomes a confusing chore, when in our opinion, it simply doesn’t have to be.

Our deal checker tool is free, easy, and only shows deals that are tailored to you.

We don’t charge a penny and aim to get you switched, sorted and saving money as soon as possible.

Ready to switch and save?

With Switch Experts, it’s never been easier to save money and time.

In a world where costs are increasing left right and centre, we understand that every penny counts.

If you’ve gone over your contract end date, now is the perfect time to switch and start saving money straight away.

We personalise our deals to your internet needs and explore a range of plans from different internet providers, with no hidden fees whatsoever for using our deal checker.

Get started today and find your new broadband plan.

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